2007 Jeep Grand Cherokee

MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.

I WAS DRIVING AT HIGHWAY SPEED WHEN I ACCIDENTLY TOUCHED THE KEY IN THE IGNITION SWITCH. THE ENGINE DIED AND I COASTED TO THE ROADSIDE WHERE I RESTARTED THE ENGINE. I HAD RECEIVED THE RECALL NOTICE SENT BY CHRYSLER AND HAD FOLLOWED THE DIRECTIONS CONTAINED IN THE NOTICE, SO NOTIFIED THEM OF THE INCIDENT. ABOUT A MONTH LATER THE SAME THING OCCURRED BUT THIS TIME I DID NOT TOUCH THE KEY. THIS TIME IT HAPPENED WHILE I WAS STOPPED AT AN INTERSECTION AND STARTED TO ACCELERATE INTO A TURN. THE VEHICLE HAD JUST BEGAN TO MOVE WHEN IT DIED. I RESTARTED THE VEHICLE AND COMPLETED THE TRIP. I AGAIN NOTIFIED CHRYSLER WHO DIRECTED ME TO HAVE THE SWITCH REPLACED IMMEDIATELY. THE DEALER THAT I WAS USING TOLD ME THE OLD MODEL REPLACEMENT SWITCH WAS NOT IN STOCK AND UNAVAILABLE AS THE NEW PARTS HAD NOT BEEN PRODUCED AND HE WOULD NOT ATTEMPT TO FIND A REPLACEMENT. I LOCATED A DEALER WHO ORDERED THE OLD DESIGNED PART FROM CHRYSLER STOCK AND REPLACED IT FOR ME. THEY ALSO INSTRUCTED ME TO RETURN WHEN THE NEW PARTS ARE AVAILABLE AS THE WORK DID NOT SATISFY THE RECALL NOTICE. I CONTACTED CHRYSLER SOME TIME BACK TO SEE WHEN NEWLY DESIGNED PARTS WOULD BE AVAILABLE AND THEY STILL HAD NOT RECEIVED THEM. THEY ALSO SAID THEY HAD NO TIME FRAME FOR THE REPLACEMENT PARTS. THIS IS THE ONE YEAR ANNIVERSARY OF THE PROBLEM WITHOUT RESOLUTION, FAR TOO LONG. UPDATED 09/14/15*LJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I RECEIVED AN 'IMPORTANT SAFETY RECALL' (P41) IN SEPTEMBER 2014. THE NOTICE INDICATED THAT THE NECESSARY PART WAS NOT AVAILABLE AND I WOULD RECEIVE NOTICE WHEN IT WAS. I HAVE NOT YET RECEIVED THAT NOTICE. I TRIED CALLING AND WAS TOLD TO HOLD TO SPEAK WITH A REP - I HAVE HELD FOR A VERY VERY LONG TIME AND NO ONE ANSWERS. IF THIS IS A SAFETY ISSUE, I NEED IT TAKEN CARE OF IMMEDIATELY. MY GRANDCHILDREN WILL BE IN THAT CAR THIS SUMMER AND I MUST INSIST THAT THEY BE SAFE. PLEASE ADVISE WHEN THE NECESSARY PART WILL BE AVAILABLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

SINCE THE FIRST EVENT THE VEHICLE HAS STALLED AT THE MOST IMPORTUNED TIME. TWO YEARS AGO IT STALLED TWICE WHILE ENTERING THE NEW JERSEY GARDEN STATE PARKWAY ON THE SAME DAY. A YEAR AGO IT STALLED AT 40 MILES PER HOUR TRAVELING NORTH ON UNIVERSITY BLVD 100 FT FROM THE DEALER KELLY JEEP DEALERSHIP WERE THE VEHICLE WAS PURCHASED. I WAS MADE AWARE IN JULY 2014 THAT THERE WAS AN IGNITION KEY PROBLEM. BY A LOCAL AUTO BODY REPAIR SHOP OWNER. I REMOVE EVERYTHING FROM KEY EXCEPT A SMALL LIGHTWEIGHT IDENTIFICATION PLASTIC TAG A MONTH AGO IT STALLED AGAIN WHICH TURNING ONTO HIGH SPEED FOUR LANGE EXPRESSWAY. I HAVE CONTACT A DIFFERENT DEALER THREE MONTHS GO AND WAS TOLD CHRYSLER IS WORKING ON THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. I CAN'T BELIEVE THAT IN ALMOST A YEAR CHRYSLER STILL APPEARS TO HAVE NOT INKLING OF OWH TO SOLVE THE PROBLEM PRIOR TO THE PUBLIC ANNOUNCEMENT IN SEPT 2014 I HAD IT TO THE DEALER AND WAS REQUIRED TO HAVE VEHICLE TESTED BY THE ANALYZER. NO PROBLEM WAS FOUND. EVEN THOUGH I AM 90 YEARS OLD I STILL HAVE SUFFICIENT STRENGTH TO GET THE VEHICLE TO A STOP AND IF POSSIBLE TO THE SIDE OF THE HIGHWAY IN ORDER TO RESTART IT. BUT I AM AFRAID THAT IF THIS HAPPENS WITH MY WIFE WHILE DRIVING SHE WILL NOT BE HAVE SUFFICIENT STRENGTH TO STEER OF BRAKE THE VEHICLE WHEN IT LOSSES COMPLETE POWER. HOW IS THIS ANY DIFFERENT THAN THE ACCIDENTLY OPERATION OF THE IGNITION KEY EVENT THAT HAS OCCURRED WITH GENERAL MOTOR PRODUCTS. LAST WE I RECEIVED A RECALL NOTICE FROM CHRYSLER REGARDING THE NEED TO RE-PROGRAM THE FINAL DRIVE CONTROL MODULE (FDCM), THAT MAY CAUSE THE SERVICE $WD LIGHT TO BE ACTIVATED MAKING IT IMPOSSIBLE TO CHANGE GEARS. I DO NOT SEE THAT LISTED AS A RECALL AND I HAVE NEVER RECEIVED ANY OTHER NOTICE. HIS APPARENTLY HAS A HIGHER PRIORITY AT CHRYSLER THAN THE IGNITION KEY ISSUE. REGARDS,

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE KEY WAS ENCOUNTERED WHILE IN DRIVE. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE CONTACT ALSO STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS N OT AVAILABLE. THE PART WAS NOT AVAILABLE SINCE APRIL OF 2014. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

I OWN A 2007 JEEP GRAND CHEROKEE. I RECEIVED A RECALL ON A PART IN JULY OF 2014. IT IS NOW APRIL 2015. THERE IS STILL NO PART TO REPLACE THIS IGNITION SWITCH PROBLEM. I HAVE CHILDREN THAT I NEED TO DRIVE TO AND FROM SCHOOL. THIS VEHICLE IS NOT SAFE. MY HUSBAND HAS SEEN NOW AT LEAST 3 VEHICLES (SAME MAKE, MODEL AND YEAR) IN CAR ACCIDENTS. THESE CAR WERE COMPLETELY TOTALED. THERE IS NO FIXING THEM. ONE VEHICLE A CAR BLEW UP BECAUSE THE IGNITION SWITCH. THIS IS RIDICULOUS. ALMOST A YEAR NOW, AND THERE IS STILL NOT PART TO FIX THIS PROBLEM. AND I CAN'T SELL MY VEHICLE TO ANYBODY BECAUSE THEN I COULD BE SUED BECAUSE OF THE IGNITION SWITCH RECALL. YOUR JEEP DEALERSHIPS WILL NOT BUY THEM BACK FOR WHAT THEY ARE WORTH BECAUSE OF THE IGNITION SWITCH RECALL. I GET BELOW VALUE OFFERS. I WILL NOT BUY JEEP AGAIN. BUT THE FACT THAT JEEP IS TAKING SO LONG TO FIX THIS ISSUE IS RIDICULOUS. WHEN PEOPLE START DYING BECAUSE OF IT, THEN YOU WILL BE SUED FOR THOSE DEATHS BECAUSE THAT IGNITION SWITCH RECALL WAS NOT FIXED IN A DECENT AMOUNT OF TIME. I FIGURED 6 MONTHS MAX. ITS NOW ALMOST A YEAR AND AGAIN STILL NO REPLACEMENT PART. I'M DISGUSTED AT THE FACT THAT NOTHING IS BEING DONE ABOUT THIS. NO ONE SEEMS TO CARE OR REALIZE THE POTENTIAL DANGER THIS IGNITION SWITCH CAUSES. I WOULDN'T WISH THIS UPON ANYONE BUT IT MAY HAPPEN TO YOU JUST SO YOU OPEN UP YOUR EYES AND REALIZE WHAT IS REALLY GOING ON. *TR

WHILE DRIVING 60 ON THE HIGHWAY, I SUDDENLY HAD NO ACCELERATION. THE CHECK ENGINE LIGHT DID NOT COME ON, THE DASH LIGHTS STAYED THE SAME AS WHILE DRIVING. I PULLED OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, TURNED THE KEY OFF, THEN STARTED IT ON THE FIRST TRY. IT THEN DROVE FINE. A WEEK AND A HALF LATER, 3-3-2015, I'M SITTING AT A STOP LIGHT, THE LIGHT TURNS GREEN, I ACCELERATE, THE JEEP STARTS TO MOVE FORWARD, THEN AGAIN, LOSES ALL POWER. I PULL OVER, TRY TO START THE JEEP, IT WON'T START. I IMMEDIATELY TRY AGAIN, IT WON'T START. I WAIT ABOUT 20 SECONDS, TRY AGAIN, IT STARTS. DROVE FINE THE REST OF THE NIGHT. BOTH TIMES I WAS ON THE HIGHWAY IN 4-6 LANES OF TRAFFIC! ONE OF THESE TIMES I WON'T BE AS LUCKY AS I HAVE BEEN! THIS IS ONLY A FEW OF THE ONGOING PROBLEMS I HAVE HAD WITH THIS JEEP. YOU CAN CHECK WITH THE MANAGER OF THE SERVICE DEPARTMENT AT LEE CHRYSLER DODGE JEEP IN FORT WALTON BEACH TO FIND OUT WHAT PART THEY REPLACED ABOUT 6 MONTHS AGO THAT I HAD TO PAY FOR, THAT I STRONGLY BELIEVE SHOULD HAVE BEEN COVERED BY ONE OF YOUR MANY RECALLS. I REALLY HOPE YOU PLAN TO RECOMPENSATE US FOR ALL THE TROUBLE THIS HAS CAUSED US. OBVIOUSLY I NEED TO BE RID OF THIS JEEP BEFORE IT GETS ME KILLED. *TR