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2007 Jeep Grand Cherokee

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.

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When problems were reported

Mileage at the reported incident

740 reports with mileage · 368 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 658 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports11 fire reports15 injury reports

Electrical System complaints

658 reports
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45,000 miles · May 30, 2020
Electrical SystemFuel/propulsion SystemUnknown Or Other

BEEN HAVING STARTING ISSUES FOR AT LEAST 6 MONTHS. IT STARTS SOMETIMES AND OTHER TIMES HAVE TO WAIT A FEW HOURS TO A FEW DAYS. THE LAST 2 DAYS WON'T START AT ALL AND HAS DRAINED MY LESS THEN A YEAR OLD BATTERY. 3 WEEKS AGO WINDOWS WILL ROLL DOWN OR UP WHENEVER THEY WANT. DOORS LOCK AND UNLOCK AT RANDOM. I BELIEVED MY CAR IS POSS…

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BEEN HAVING STARTING ISSUES FOR AT LEAST 6 MONTHS. IT STARTS SOMETIMES AND OTHER TIMES HAVE TO WAIT A FEW HOURS TO A FEW DAYS. THE LAST 2 DAYS WON'T START AT ALL AND HAS DRAINED MY LESS THEN A YEAR OLD BATTERY. 3 WEEKS AGO WINDOWS WILL ROLL DOWN OR UP WHENEVER THEY WANT. DOORS LOCK AND UNLOCK AT RANDOM. I BELIEVED MY CAR IS POSSESSED. READING MORE AND MORE I REALIZED MY TIPM IS BAD. I HAVE LEARNED WITH ALL THE RANDOM THINGS WITH THIS JEEP THAT I WILL NEVER BUY ONE AGAIN. IT IS A VERY DANGEROUS CAR AND TOO MANY ISSUES, WITH NO RESOLUTION OTHER THEN I HAVE TO EMPTY EVERY POCKET TO FIX IT. IT STALLS WHEN DRIVING IT SHIFTS INTO ALL GEARS SLOWS ME DOWN WHEN I'M ON HIGHWAY AT A VERY UNSAFE SPEED. IT IS UNRELIABLE AND I PUT MY LIFE MY KIDS AND OTHERS AT RISK WHILE DRIVING. SADLY, I BELIEVE JEEP DOESN'T CARE ABOUT SAFETY SINCE THERE IS 1000'S OF COMPLAINTS WITH SAME ISSUES. IT ALSO SAYS MY AIR BAGS WON'T WORK BECAUSE THE TIPM IS BAD. *TR

NHTSA ODI #11326630

157,000 miles · Apr 29, 2020
Electrical System

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE PROVIDED INACCURATE FUEL LEVELS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTR…

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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE PROVIDED INACCURATE FUEL LEVELS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.

NHTSA ODI #11322767

Mileage unknown · Apr 1, 2020
Electrical SystemElectronic Stability Control (esc)Unknown Or Other

VEHICLE WAS STATIONARY

NHTSA ODI #11319982

120,000 miles · Mar 15, 2020
Electrical SystemEngine

I HAVE A 2007 GRAND CHEROKEE. WHILE TAKING MY KIDS TO SCHOOL, I WAS SLOWING DOWN WHEN THE JEEP JUST DIED. I COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO START THE CAR AGAIN. ANYTIME SINCE THEN, MAINLY WHEN SLOWING DOWN TO STOP, IT WOULD DO THE SAME THING. TRIED REPLACING ECM, SENSORS, ETC. NOTHING HAS WORKED YET. JEEP DEALER …

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I HAVE A 2007 GRAND CHEROKEE. WHILE TAKING MY KIDS TO SCHOOL, I WAS SLOWING DOWN WHEN THE JEEP JUST DIED. I COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO START THE CAR AGAIN. ANYTIME SINCE THEN, MAINLY WHEN SLOWING DOWN TO STOP, IT WOULD DO THE SAME THING. TRIED REPLACING ECM, SENSORS, ETC. NOTHING HAS WORKED YET. JEEP DEALER TOLD US IT COULD BE THE WIRING HARNESS...WHICH WE CANT FIND ANYWHERE.

NHTSA ODI #11318117

160,250 miles · Jan 16, 2020
Electrical System

THE DASH, INTERIOR LIGHTS, SPEED ODOMETER, AC/HEATER ARE GOING OUT WHILE DRIVING. IT BLINKS OFF FOR A FEW SECONDS AND COMES BACK ON FOR A FEW SECONDS REPEATEDLY WHILE DRIVING. MY IGNITION WAS REPLACED DUE TO THE PREVIOUS RECALL. WHEN THE DASH COMES BACK ON THREE LIGHTS ARE LIT UP: ESP BAS, CHECK ENGINE AND THE STABILITY CONTROL.

NHTSA ODI #11299678

106,895 miles · Dec 27, 2019
Electrical System

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ON NOVEMBER 23, 2015, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LAREDO DODGE CHRYSLER JEEP RAM (6320 BOB BULLOCK LOOP, LAREDO, TX 78041, (956) 465-180…

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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ON NOVEMBER 23, 2015, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO LAREDO DODGE CHRYSLER JEEP RAM (6320 BOB BULLOCK LOOP, LAREDO, TX 78041, (956) 465-1806) WHERE THE IGNITION SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,895.

NHTSA ODI #11291488

126,340 miles · Dec 21, 2019
Electrical System

VEHICLE SHUTS OFF WHEN GOING DOWN THE ROAD AND WHEN STARTING IT IS IN CONTINUOUS TURN OVER AND NOT STARTING

NHTSA ODI #11290487

153,000 miles · Nov 5, 2019
Electrical SystemUnknown Or Other

CAR WOULDN'T START TRANSMISSION OVERTEMP ERROR. DRIVE TO WORK 20 MIN PARKED CAR FLAT SURFACE CAME OUT TO LEAVE AFTER 8 HOUR SHIFT THAT ERROR MESSAGE AND WON'T START. 2ND TIME THIS HAS HAPPENED NO WARNING WAS TOLD COMMON ISSUE PIGTAIL TO STARTER BECAUSE OF PLACEMENT IT GETS WET OR MOISTURE. WHICH MAKES THIS CAR QUESTIONABLE TO DR…

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CAR WOULDN'T START TRANSMISSION OVERTEMP ERROR. DRIVE TO WORK 20 MIN PARKED CAR FLAT SURFACE CAME OUT TO LEAVE AFTER 8 HOUR SHIFT THAT ERROR MESSAGE AND WON'T START. 2ND TIME THIS HAS HAPPENED NO WARNING WAS TOLD COMMON ISSUE PIGTAIL TO STARTER BECAUSE OF PLACEMENT IT GETS WET OR MOISTURE. WHICH MAKES THIS CAR QUESTIONABLE TO DRIVE.

NHTSA ODI #11278193

90,000 miles · Aug 29, 2019
Electrical System

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VEHICLE LOST MOTIVE POWER CONTACT WAS STRANDED AT A GAS STATION THE IGNITION SEIZED; KEY WOULD NOT TURN IN IGNITION CYLINDER THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTA…

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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VEHICLE LOST MOTIVE POWER CONTACT WAS STRANDED AT A GAS STATION THE IGNITION SEIZED; KEY WOULD NOT TURN IN IGNITION CYLINDER THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE KEY SEIZED IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO BILL GADDIS CHRYSLER-DODGE-JEEP-RAM LOCATED AT 1717 WHEELING AVE, MUNCIE, IN 47303, (765) 273-2755 ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE TUMBLER IN THE IGNITION NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI #11252161

185,000 miles · Jul 1, 2019
Electrical SystemFire

THERE IS A SMELL OF SMOKE INSIDE THE CAR. ALSO, THERE IS 6 TO 8 INCH HOLE IN THE ROOF LINING THAT HAS BEEN BURNED THROUGH!!! LUCKILY,THIS DIDNT HAPPEN WHILE DRIVING. WAS STILL IN THE HOME DRIVEWAY.

NHTSA ODI #11228723

Official recalls

5

14V438000 · Electrical System:ignition:switch

Jul 21, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)

May 7, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence & remedy

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Additional source detail variants (2)

Electrical System

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Power Train:transfer Case (4-WHEEL Drive)

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 14, 2007

ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

Consequence & remedy

Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Sep 12, 2007

ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.

Consequence & remedy

Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.

Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 29, 2006

ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.

Consequence & remedy

Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE14017 · Air Bag Non-deployment

Opened Jun 16, 2014 · Closed Dec 23, 2014

Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Additional source detail variants (3)

Electrical System:ignition

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Electrical System:ignition:module

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

Electrical System:ignition:switch

Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

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