NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports125,352 miles · Aug 10, 2017
EngineFire
TL* THE CONTACT'S DAUGHTER OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING, SHE HEARD AN ABNORMAL NOISE IN THE ENGINE. THE CONTACT'S DAUGHTER NOTICED SMOKE, SMELLED A BURNING ODOR, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A COVER LEAK AND STATED THAT THE ENG…
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TL* THE CONTACT'S DAUGHTER OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING, SHE HEARD AN ABNORMAL NOISE IN THE ENGINE. THE CONTACT'S DAUGHTER NOTICED SMOKE, SMELLED A BURNING ODOR, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A COVER LEAK AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 32168861. THE FAILURE MILEAGE WAS 125,352.
NHTSA ODI #11014239
115,000 miles · Aug 5, 2017
Structure
INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVE…
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INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE AND IS REPORTING TO JUST RE-BREAK SOON AFTERWORDS, SEVERAL COMPLAINTS WITH ZERO REAL SOLUTIONS, RECALL WARRANTED!'
NHTSA ODI #11013034
197,121 miles · Jul 31, 2017
Unknown Or Other
MULTIPLE TIMES A DAY, THE VEHICLE IS SHUTTING OFF WHILE DRIVING! THE SPEEDOMETER RANDOMLY DROPS TO ZERO AND THE STEERING WHEEL LOCKS UP AND THE CAR SHUTS OFF! FOR THIS REASON, I AM SCARED TO DRIVE ON THE HIGHWAY IN FEAR THAT IT WILL CAUSE A MAJOR ACCIDENT. ALSO, IT WILL NOT TURN BACK ON IMMEDIATELY. I HAVE TO LET IT SIT FOR AROU…
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MULTIPLE TIMES A DAY, THE VEHICLE IS SHUTTING OFF WHILE DRIVING! THE SPEEDOMETER RANDOMLY DROPS TO ZERO AND THE STEERING WHEEL LOCKS UP AND THE CAR SHUTS OFF! FOR THIS REASON, I AM SCARED TO DRIVE ON THE HIGHWAY IN FEAR THAT IT WILL CAUSE A MAJOR ACCIDENT. ALSO, IT WILL NOT TURN BACK ON IMMEDIATELY. I HAVE TO LET IT SIT FOR AROUND 5 MINUTES BEFORE IT WILL TURN BACK ON.
NHTSA ODI #11011676
107,100 miles · Jul 26, 2017
Unknown Or Other
INDOOR HANDLES ARE ALL BROKEN. SAFETY ISSUE CAN'T GET OUT OF THE CAR FROM THE INSIDE.
NHTSA ODI #11010784
84,000 miles · Jul 17, 2017
Electronic Stability Control (esc)Service BrakesUnknown Or Other
GETTING INDICATIONS THAT ELECT- BRAKE PROBLEM INDICATIONS, SKID CONTROL INDICATIONS, AND AIR CONDITIONER NOT WORKING.
NHTSA ODI #11006002
Mileage unknown · Jul 12, 2017
Power Train
TRANSFER CASE MALFUNCTION PART IS UNAVAILABLE TO BUY. THIS SEEMS TO BE A WIDESPREAD COMPLAINT FOR MY MAKE MODEL VEHICLE. SERVICE 4 WHEEL DRIVE SYSTEM SHOWS UP IN THE COMPUTER SCREEN TO WARN YOU OF THE PROBLEM VEHICLE WILL NOT SHIFT INTO 4 WHEEL DRIVE LOW. APPEARS TO BE A FAULTY GEARING OR ELECTRICAL TRANSFER MOTOR
NHTSA ODI #11004820
150,000 miles · Jul 11, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
ELECTRONIC SHIFTER MODULE HAD GONE OUT. PARK REVERSE NEUTRAL IN AND DRIVE ARE THE ONLY FUNCTIONS AVAILABLE. TO DOWNSHIFT FROM DRIVE FOURTH, THIRD, SECOND, AND FIRST HAVE LOST ALL ABILITY. PRIMARILY THE DRIVING OF THE VEHICLE IS THROUGH THE STREETS OF SAN FRANCISCO AND THE ABILITY TO DOWNSHIFT IS NECESSARY TO AVOID COLLISION AND…
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ELECTRONIC SHIFTER MODULE HAD GONE OUT. PARK REVERSE NEUTRAL IN AND DRIVE ARE THE ONLY FUNCTIONS AVAILABLE. TO DOWNSHIFT FROM DRIVE FOURTH, THIRD, SECOND, AND FIRST HAVE LOST ALL ABILITY. PRIMARILY THE DRIVING OF THE VEHICLE IS THROUGH THE STREETS OF SAN FRANCISCO AND THE ABILITY TO DOWNSHIFT IS NECESSARY TO AVOID COLLISION AND TO CLIMB THE STEEP HILLS. NOT ONLY FOR MYSELF, BUT FOR ANYBODY ELSE WITH THIS PROBLEM FOR EXAMPLE: DRIVING TO AN EXIT RAMP FROM SPEEDS OF 65 AND NEEDING TO DECELERATE TO 25 WOULD BE VERY DIFFICULT AND MAJOR WHERE ON THE BRAKE SYSTEM. NOW FOR CLIMBING THE HILLS OF SAN FRANCISCO IN A HIGH GEAR PUTS A MAJOR STRESS ON THE TRANSMISSION. PLEASE TAKE INTO CONSIDERATION THAT THE ELECTRONIC SHIFTER MODULE SHOULD BE RECALLED FOR SAFETY . THIS VEHICLE HAS ALREADY BEEN RECALLED FOR AN IGNITION AND HAS BEEN REPLACED BUT I RECEIVED SEVERAL NOTICES FROM JEEP STARTING OUT AS SIMPLE AND IS NICELY PUT HIS PLEASE SEE YOUR SERVICE DEALERSHIP THERE IS A RECALL AND TO THE EXTREME OF RECEIVING NOTICES THAT SAID YOUR VEHICLE HAS A RECALL AND YOU ARE PUTTING OTHER PEOPLES LIVES IN DANGER BY NEGLECTING TO HAVE IT FIXED. I HAVE DONE MY HOMEWORK AND THE IGNITION AND WAS TOLD FROM A DEALERSHIP THAT IT WAS NOT NECESSARY SINCE I ONLY USE THE KEY WITH NO KEYCHAIN. I HAVE ALSO DONE MY HOMEWORK ON THE ELECTRONIC SHIFTER MODULE AND THERE ARE MANY PEOPLE WHO HAVE MADE VIDEOS OR TESTIMONIES ABOUT THEIR JEEPS HAVING THE PROBLEM OF THE ABILITY NOT TO DOWNSHIFT THROUGH THE ELECTRONIC SHIFTER MODULE. IN THE PAST 12 YEARS I PRAY THAT THERE HAS BEEN NO ACCIDENTS IN DIRECT RELATION TO THIS ELECTRONIC SHIFTER MODULE BUT IF YOU'RE A DRIVER YOU KNOW THAT EVERY GEAR ON THE VEHICLE IS THERE FOR A REASON AND RELY ON THE SAFETY OF THE VEHICLE.
NHTSA ODI #11004681
90,000 miles · Jul 9, 2017
Unknown Or Other
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHI…
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ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE: IN MY CASE, THE COST OF EIGHT (8) MONTHLY CAR PAYMENTS! MANUFACTURER SAFETY RECALL WARRANTED!'
NHTSA ODI #11003878
Mileage unknown · Jun 27, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, WESTPORT CHRYSLER DODGE JEEP RAM (2601 HART ST, VINCENNES, IN 47591, (812) 291-5182) MADE NO MENTION…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, WESTPORT CHRYSLER DODGE JEEP RAM (2601 HART ST, VINCENNES, IN 47591, (812) 291-5182) MADE NO MENTION OF THE PARTS AND THE REMEDY TO SCHEDULE A RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11001680
110,000 miles · Jun 25, 2017
Unknown Or Other
MY INTERIOR HANDLES ON 3 OF THE 4 DOORS HAVE BROKEN AND I CANNOT OPEN MY DOORS FROM THE INSIDE. THE PLASTIC THAT WAS UTILIZED IN THE DESIGN AND MAKING OF THE HANDLE BECAME BRITTLE AND NOW HAS BROKEN. THIS STARTED TO OCCUR YEARS AGO WITH THE PASSENGER FRONT AND BACK INTERIOR HANDLE AND MOST RECENTLY WITH THE DRIVER SIDE FRONT WHI…
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MY INTERIOR HANDLES ON 3 OF THE 4 DOORS HAVE BROKEN AND I CANNOT OPEN MY DOORS FROM THE INSIDE. THE PLASTIC THAT WAS UTILIZED IN THE DESIGN AND MAKING OF THE HANDLE BECAME BRITTLE AND NOW HAS BROKEN. THIS STARTED TO OCCUR YEARS AGO WITH THE PASSENGER FRONT AND BACK INTERIOR HANDLE AND MOST RECENTLY WITH THE DRIVER SIDE FRONT WHICH NOW I HAVE TO WIND THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE WHICH IS A HUGE SAFETY ISSUE IF I SHOULD GET INTO A CAR WRECK OR SOMETHING OF THIS NATURE. THE COST IN GETTING THIS ISSUE FIXED IS UNAFFORDABLE TO ME.
NHTSA ODI #11001285
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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