NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reportsMileage unknown · May 17, 2012
Structure
I PURCHASED THIS VEHICLE IN 2011, I WAS THE SECOND OWNER. THE LEFT REAR PLASTIC BEHIND THE DOOR HANDLE WAS SEVERELY CRACKED, AT THE TIME OF PURCHASE THE DEALER REPLACED THIS ONE AND STATED THAT IT COST $500.00 PER DOOR TO REPLACE. THE TWO OF THE THREE REMAINING DOORS HAD HAIRLINE CRACKS AND WERE BARLEY NOTICEABLE. IN OCTOBER 201…
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I PURCHASED THIS VEHICLE IN 2011, I WAS THE SECOND OWNER. THE LEFT REAR PLASTIC BEHIND THE DOOR HANDLE WAS SEVERELY CRACKED, AT THE TIME OF PURCHASE THE DEALER REPLACED THIS ONE AND STATED THAT IT COST $500.00 PER DOOR TO REPLACE. THE TWO OF THE THREE REMAINING DOORS HAD HAIRLINE CRACKS AND WERE BARLEY NOTICEABLE. IN OCTOBER 2011 HAD A PASSENGER IN THE RIGHT REAR SEAT. WHEN THEY TRIED TO GET OUT THEY COULD NOT. I OPENED THE DOOR FROM THE OUTSIDE. THOUGHT I HAD THE CHILD PROOF LOCKS ON. THERE WAS A BIG CHUNK OF PLASTIC MISSING BEHIND THE DOOR HANDLE ON THIS SIDE. IT DID NOT OCCUR TO ME THAT ANYTHING WAS WRONG UNTIL 04/31/2012 WHEN A LARGE PIECE OF PLASTIC FELL INSIDE THE DOOR FROM BEHIND THE DRIVERS DOOR HANDLE. THEN I STARTED READING ABOUT ALL THE PROBLEMS WITH THESE DOORS ON THE INTERNET. THE DOOR HANDLES WILL FALL OUT, BECAUSE THERE IS NOTHING TO HOLD THEM IN PLACE. NOW I HAVE 2 DOORS WITH BIG CHUNKS OF PLASTIC MISSING AND THE THIRD DOOR IS SEVERELY CRACKED. CALLED CHRYSLER, OPENED A CASE. THEY CALLED OFFERED TO FIX THEM FOR $500.00. THEY TOLD ME MY VEHICLE WAS OUT OF WARRANTY. I TOLD THEM THAT I HAD NOTHING TO DO WITH WARRANTY, IT WAS A SAFETY ISSUE IF YOU COULD NOT GET OUT OF THE CAR. THEY WERE NOT WILLING TO FIX IT. THIS IS A SAFETY ISSUE! IF THE VEHICLE CAUGHT ON FIRE AND YOU COULD NOT GET OUT YOU WOULD BE BURNED ALIVE. *TR
NHTSA ODI #10458798
45,005 miles · May 9, 2012
Structure
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: BOTH REAR DOORS TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE HANDLES ARE INOPERABLE IN EMERGENCY SITUATIONS, PASSENGERS WILL NOT BE ABLE TO EXIT THE VEHICLE, LIKELY CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER REFUSES TO AND REPLACE/REPAIR HANDLES IS PROHIBITI…
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ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: BOTH REAR DOORS TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE HANDLES ARE INOPERABLE IN EMERGENCY SITUATIONS, PASSENGERS WILL NOT BE ABLE TO EXIT THE VEHICLE, LIKELY CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER REFUSES TO AND REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE! MANUFACTURER SAFETY RECALL WARRANTED. *TR
NHTSA ODI #10457929
86,129 miles · May 7, 2012
StructureVisibility
INTERIOR DOOR HANDLES ARE DEFECTIVE. THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES HAS BECOME BRITTLE AND BROKEN ALLOWING PIECES TO FALL INSIDE THE DOOR. THIS BREAKAGE HAS RENDERED THE DOOR HANDLES INOPERATIVE AND PREVENTS THE DOOR FROM BEING OPENED FROM THE INSIDE. IN THE EVENT OF AN ACCIDENT THE OCCUPANTS OF THE VEHICLE WO…
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INTERIOR DOOR HANDLES ARE DEFECTIVE. THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES HAS BECOME BRITTLE AND BROKEN ALLOWING PIECES TO FALL INSIDE THE DOOR. THIS BREAKAGE HAS RENDERED THE DOOR HANDLES INOPERATIVE AND PREVENTS THE DOOR FROM BEING OPENED FROM THE INSIDE. IN THE EVENT OF AN ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE TRAPPED INSIDE, ESPECIALLY IF THE POWER WINDOWS ALSO BECAME INOPERATIVE. *TR
NHTSA ODI #10457674
76,000 miles · May 4, 2012
Electrical SystemPower TrainVehicle Speed Control
MY 2005 JEEP GRAND CHEROKEE (FIRST INCIDENT) WHILE TURNING A CORNER AT APPROXIMATELY 15-20MPH REVVED UP, WOULD NOT SHIFT, AND PRND WERE ALL LIT UP ON THE DASH, AS WELL AS THE ENGINE LIGHT CAME ON. AFTER A FEW STARTS THE ENGINE LIGHT HAS GONE OFF. SECOND INCIDENT, FROM DEAD STOP AT A LIGHT AND ACCELERATING, SAME ISSUE. ENGINE LI…
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MY 2005 JEEP GRAND CHEROKEE (FIRST INCIDENT) WHILE TURNING A CORNER AT APPROXIMATELY 15-20MPH REVVED UP, WOULD NOT SHIFT, AND PRND WERE ALL LIT UP ON THE DASH, AS WELL AS THE ENGINE LIGHT CAME ON. AFTER A FEW STARTS THE ENGINE LIGHT HAS GONE OFF. SECOND INCIDENT, FROM DEAD STOP AT A LIGHT AND ACCELERATING, SAME ISSUE. ENGINE LIGHT GOES OFF AGAIN. THIS HAS NOW OCCURRED 4 TIMES WITHIN 2 MONTHS AND IS A SAFETY HAZARD CONSIDERING THE FACT THAT YOUR SPEED DROPS DOWN OUT OF NO WHERE AND CAN POTENTIALLY CAUSE A SERIOUS ACCIDENTS, CAUSING HARM TO CAR A DRIVERS, ESPECIALLY BEHIND YOU, THEM NOT BEING AWARE THAT YOU ARE SUDDENLY ABOUT TO DROP SPEED WITHOUT BRAKE LIGHTS! *TR
NHTSA ODI #10457523
Mileage unknown · Apr 24, 2012
Structure
THE REAR RIGHT DOOR HANDLE BROKE. MY TRUCK HAS UNDER 80,000 MILES. *TR
NHTSA ODI #10456352
24,000 miles · Apr 19, 2012
Electrical SystemEngine And Engine Cooling
WHEN TURNING THE IGNITION KEY TO THE START POSITION, YOU HEAR 1 "CLICK" BUT THE VEHICLE DOES NOT START. THIS IS AN INTERMITTENT EVENT THAT SEEMS TO COME AND GO EVERY FEW MONTHS. WHEN IT HAPPENS, I HAVE TO LEAVE THE KEY IN THE ON POSITION FOR ABOUT 1 - 2 MINUTES, THEN ATTEMPT TO START THE ENGINE AGAIN. I HAD PREVIOUSLY HAD MY …
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WHEN TURNING THE IGNITION KEY TO THE START POSITION, YOU HEAR 1 "CLICK" BUT THE VEHICLE DOES NOT START. THIS IS AN INTERMITTENT EVENT THAT SEEMS TO COME AND GO EVERY FEW MONTHS. WHEN IT HAPPENS, I HAVE TO LEAVE THE KEY IN THE ON POSITION FOR ABOUT 1 - 2 MINUTES, THEN ATTEMPT TO START THE ENGINE AGAIN. I HAD PREVIOUSLY HAD MY VEHICLE SERVICED AT THE DEALERSHIP FOR THIS PROBLEM, BUT SINCE IT IS SO RANDOM, THE SERVICE PERSONNEL COULD NOT RECREATE THE EVENT. I EVEN ADVISED THEM THAT OTHER OWNERS, REGISTERING THIS SAME COMPLAINT, POINTED TO CORRODED SOLENOID WIRES AS BEING THE CULPRIT. HOWEVER, THE SERVICE DEPARTMENT HAD ME PURCHASE A NEW BATTERY LAST YEAR. THIS DID NOT FIX THE CONDITION WHICH CONTINUES PERIODICALLY TO THIS VERY DAY. UNFORTUNATELY, THE CAR HAS BEEN UNABLE TO START AT A FEW TIMES WHEN THE SURROUNDINGS WERE LESS THAN TOTALLY SAFE. I HAVE VIEWED A NUMBER OF CONSUMER FORUMS, SUCH AS HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/JEEP-GRAND_CHEROKEE/2005_JEEP_GC_NOT_STARTING?PG=10. ALL OF THESE OWNERS HAVE THE EXACT ISSUE BUT EACH TIME, WHEN PRESENTED WITH THE DETAILS OF THE OCCURRENCES, DEALERSHIPS DISAVOW ALL KNOWLEDGE THAT THIS CONDITION EXISTS. MANY CONSUMERS ARE BEING TOLD BY THE DEALERSHIPS THAT NO OTHER OWNERS HAVE COMPLAINED ABOUT THIS. *JS
NHTSA ODI #10455826
Mileage unknown · Apr 10, 2012
Latches/locks/linkages
2005 JEEP GRAND CHEROKEE. CONSUMER STATES ALL FOUR INTERIOR DOOR OPENING HANDLES ARE FAILING OR HAVE FAILED *TGW THE CONSUMER STATED NO ONE WOULD BE ABLE TO EXIT THE VEHICLE, IN CASE OF AN EMERGENCY. THE CONSUMER WAS INFORMED IT WOULD COST NEARLY $2,000 TO REPLACE THE DOOR PANELS. *JB
NHTSA ODI #10454113
74,320 miles · Apr 9, 2012
Structure
I AM AT THE END OF MY ROPE WITH THIS SAME STORY. MY STORY IS EXACTLY LIKE THE OTHER 824 COMPLAINTS POSTED HERE. MY INDOOR HANDLES, ON MY 2005 JEEP GRAND CHEROKEE, HAVE BROKEN. MY CHILDREN AND I CANNOT EXIT MY VEHICLE WITHOUT ROLLING DOWN WINDOWS. HEAVEN KNOWS WHAT WILL HAPPEN IF WE ARE EVER IN AN EMERGENCY SITUATION WHICH IN…
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I AM AT THE END OF MY ROPE WITH THIS SAME STORY. MY STORY IS EXACTLY LIKE THE OTHER 824 COMPLAINTS POSTED HERE. MY INDOOR HANDLES, ON MY 2005 JEEP GRAND CHEROKEE, HAVE BROKEN. MY CHILDREN AND I CANNOT EXIT MY VEHICLE WITHOUT ROLLING DOWN WINDOWS. HEAVEN KNOWS WHAT WILL HAPPEN IF WE ARE EVER IN AN EMERGENCY SITUATION WHICH INCLUDES THE FAILURE OF MY VEHICLE'S ELECTRONIC SYSTEM, BECAUSE WE WOULD LITERALLY BE TRAPPED INSIDE WITHOUT THE USE OF OUR WINDOWS. I HAVE COMPLAINED, AND COMPLAINED AND COMPLAINED TO THE CHRYSLER COMPANY. NO ONE WILL HELP ME. MY QUOTE, TO REPAIR EACH DOOR, IS $750. AS A SINGLE MOTHER WHO WORKS VERY HARD TO PAY MY VEHICLE PAYMENTS AS IT IS, I AM NOW FACED WITH THE BURDEN OF HAVING TO PAY ANOTHER $3,000 IN ORDER TO KEEP MY FAMILY SAFE. ENOUGH IS ENOUGH. I HAVE NEVER SUED ANYONE IN MY LIFE, NOR HAVE I EVER CONSIDERED DOING SO, BUT THIS IS THE FINAL STRAW. IT IS TIME FOR A CLASS ACTION LAWSUIT, PEOPLE! I SEE NO REASON WHY THE CHRYSLER COMPANY CAN'T PRODUCE A STRONG, FAILPROOF REPAIR KIT IN ORDER TO KEEP THEIR LOYAL CUSTOMERS SAFE. THIS IS ABSOLUTELY RIDICULOUS. *TR
NHTSA ODI #10454530
85,000 miles · Apr 8, 2012
Structure
THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. THE DEA…
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THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. THE DEALER SAYS THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AND NOT JUST THE HANDLE, AS THEY ARE ATTACHED TOGETHER. THE COST OF EACH PANEL IS APPROXIMATELY $700 EACH. *TR
NHTSA ODI #10454452
62,000 miles · Apr 5, 2012
Structure
THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. T…
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THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. THE DEALER SAYS THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AND NOT JUST THE HANDLE, AS THEY ARE ATTACHED TOGETHER. THE COST OF EACH PANEL IS APPROXIMATELY $700 EACH. *TR
NHTSA ODI #10454226
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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