2005 Jeep Grand Cherokee

ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES ARE ALL CRACKED AND BROKEN. I DECIDED TO RESEARCH ONLINE AND THIS PROBLEM HAS BEEN GOING ON AND NEGLECTED FOR YEARS. IF AN EMERGENCY OCCURRED WE WOULD BE TRAPPED IN THE VEHICLE. THIS IS A SAFETY HAZARD. I WAS VERY UPSET. WE PURCHASED THIS VEHICLE LESS THAN A YEAR AGO AND WAS IN EXCELLENT CONDITION BECAUSE HAD ONE OWNER. WHY WAS THIS NOT RECALLED, THE PLASTIC IS TOO THIN TO SUPPORT THE HANDLE!! *JS

TL* THE CONTACT OWNS 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES HAVE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT ALL PANEL ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THE TRANSMISSION FAILED TO DOWN SHIFT. ADDITIONALLY, THE TRANSFER CASE WOULD NOT SHIFT OUT OF FOUR-WHEEL HIGH INTO NEUTRAL OR FOUR WHEEL LOW PROPERLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS BEING TAKEN BACK TO THE DEALER FOR THE THIRD TIME DUE TO THE REMEDY NOT CORRECTING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,300.

AFTER 13V175000 RECALL - 2005 JEEP GC STILL SLIPS INTO NEUTRAL WHILE RUNNING. ALSO, SOMETIMES WHEN MOVING FROM DRIVE TO REVERSE, IT "STALLS" IN NEUTRAL AND WON'T MOVE INTO REVERSE. SO FAR, THIS HAS ONLY HAPPENED WHEN IDLING AT STOP LIGHTS AND IN PARKING GARAGES. PUTTING THE CAR IN PARK, SHUTTING IT OFF, AND TURNING IT BACK ON RESET THINGS - BUT I'M WORRIED THAT THIS WILL HAPPEN WHILE DRIVING. TOOK IT TO THE DEALERSHIP - THEY CAN'T FIND ANYTHING WRONG WITH IT. *TR

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. WHAT ARE YOU GOING TO DO TO MAKE MY CAR SAFE? *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC DOOR PANEL AREA THAT WAS SURROUNDING THE HANDLE BECAME CRACKED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A REASON FOR THE FAILURE. NO REPAIRS WERE DONE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING MULTIPLE SPEEDS, ALL OF THE ELECTRICAL COMPONENTS ON THE VEHICLE INTERMITTENTLY FLICKERED OFF AND ON. THE VEHICLE SUDDENLY DISPLAYED A "SERVICE ELECTRICAL BRAKE SYSTEM" WARNING MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT AN ELECTRICAL CHIP WOULD NEED TO BE REPLACED IN THE IGNITION SWITCH. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF MY COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THE JEEP CANNOT BE TOWED IN NEUTRAL, AND 4-LOW, A FEATURE I SPECIFICALLY REQUIRED IN A VEHICLE, IS NOW USELESS! THIS COULD HAVE BEEN AVOIDED BY COMPLETELY REPLACING THE FDCM INSTEAD OF A POORLY CONSTRUCTED SOFTWARE "FIX." *TR

CARRIED MY JEEP 4WD IN FOR N23 RECALL. I USE LOW LOCK ALL THE TIME ON THE FARM. NEVER HAD ANY PRIOR PROBLEMS. WAS'NT GOING TO EVEN DO THE RECALL BUT GOT TO THINKING IF PROBLEM DID OCCUR VEHICLE COULD ROLL ON ME WHILE I WAS ALONE. HAD RECALL DONE. THAT SATURDAY TRIED LOW LOCK AND GOT "SERVICE TRANSFER CASE" ON INSTRUMENT PANEL. COULD NOT SELECT LOW. TRIED MANY TIMES WITH NO SUCCESS. CARRIED BACK TO DEALER. SAID THEY HAD A FEW OTHER VEHICLES WITH THE SAME PROBLEM AND THEY WOULD TAKE CARE OF IT. THEY CALLED LATER SAYING IT NEEDED A SELECTOR WHICH WAS ON BACK ORDER. NOW ITS APRIL 2014 AND I'M STILL WAITING FOR MY JEEP TO BE FIXED. WAS ON THE FARM THE OTHER DAY WHILE IT WAS RAINING. COULD NOT SELECT LOW STILL. JEEP IS A FULL TIME 4WD SO IT PULLED OK, BUT IF IT WERE A LITTLE WORSE AND NEEDED LOW I WOULD HAVE GOTTEN STUCK. WHEN WILL JEEP OWN UP AND FIX IT? ANOTHER REASON U.S. CAR COMPANIES IN TROUBLE. OWN UP TO PROBLEMS AND GET SOME OWNER LOYALTY AND THEY COULD MAKE EVEN MORE MONEY. NO ONE IS RESPONSIBLE FOR ANYTHING ANYMORE. I ORDERED THIS JEEP NEW FOR ITS 4WD FEATURES, AND 545RFE TRANSMISSION. NOW I CAN'T GET IT WORKING. RECALL CAUSED PROBLEM. MAKE THEM FIX IT! *TR

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. THERE ARE SEVERAL CONSENSUS STANDARDS FOR THE TESTING OF SOFTWARE, THEY WERE DEVELOPED BY IEEE, ANSI, ISO AND UL TO NAME A FEW. WE OWN A SECOND JEEP GRAND CHEROKEE. WE REFUSE TO HAVE THIS RECALL PERFORMED ON OUR SECOND VEHICLE UNTIL THIS PROBLEM, AND ANY OTHERS THAT MAY BE HIDDEN IN THE POOR DESIGN OF THE SOFTWARE, ARE CORRECTED. *TR