NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports130,844 miles · May 26, 2014
Electrical SystemPower TrainUnknown Or Other
AFTER HAVING SAFETY RECALL N23 DONE TO MY JEEP GRAND CHEROKEE 5.7L I HAVE SINCE BEEN LOCKED OUT OF 4-WHEEL LOW. THE N23 SAFETY RECALL FOR MY VEHICLE HAS NOT WORKED AS IT HAS CREATED ANOTHER SAFETY ISSUE BY ME NOT HAVING MY 4-LOW IN A STATE (COLORADO) THAT I USE 4-LOW IN FOR WINTER AND FOR RECREATION USE. I WAS ALMOST TRAPPED IN …
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AFTER HAVING SAFETY RECALL N23 DONE TO MY JEEP GRAND CHEROKEE 5.7L I HAVE SINCE BEEN LOCKED OUT OF 4-WHEEL LOW. THE N23 SAFETY RECALL FOR MY VEHICLE HAS NOT WORKED AS IT HAS CREATED ANOTHER SAFETY ISSUE BY ME NOT HAVING MY 4-LOW IN A STATE (COLORADO) THAT I USE 4-LOW IN FOR WINTER AND FOR RECREATION USE. I WAS ALMOST TRAPPED IN THE COLD MOUNTAINS DUE TO NOT KNOWING THE N23 RECALL DEACTIVATED MY 4-LOW. NOT ONLY IF THIS A SAFETY ISSUE BUT MY VEHICLES VALUE HAS DIMINISHED GREATLY AS NOW IT'S A 2WD VEHICLE. *TR
NHTSA ODI #10594117
130,000 miles · May 22, 2014
Electronic Stability Control (esc)Steering
THE CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING WORK. SO I TOOK IT TO AUTO ZONE AND THEY DID A DIAGNOSTIC ON IT AND THEY CAME BACK WITH A FEW POSSIBLE OXYGEN SENSOR, EXHAUST LEAK, ENGINE MALFUNCTION INDICATOR. SO I MADE AN APPOINTMENT WITH A CHRYSLER DEALERSHIP. THE CHECK ENGINE LIGHT STAYED ON A COUPLE OF DAYS THEN WHEN I LEFT …
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THE CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING WORK. SO I TOOK IT TO AUTO ZONE AND THEY DID A DIAGNOSTIC ON IT AND THEY CAME BACK WITH A FEW POSSIBLE OXYGEN SENSOR, EXHAUST LEAK, ENGINE MALFUNCTION INDICATOR. SO I MADE AN APPOINTMENT WITH A CHRYSLER DEALERSHIP. THE CHECK ENGINE LIGHT STAYED ON A COUPLE OF DAYS THEN WHEN I LEFT WORK THE AFTERNOON I WAS TO TAKE IT IN TO DEALERSHIP THE CHECK ENGINE LIGHT DIDN'T COME ON. WHEN I GOT TO DEALERSHIP I TOLD THEM THE LIGHT DIDN'T COME ON. THEY SAID THEY MIGHT STILL TRY TO FIGURE OUT PROBLEM DOING A DIAGNOSTIC. ANYWAY A COUPLE HOURS LATER THEY CAME BACK AND SAID IT WAS THE (TCM) WHICH IS THE TRANSFER CONTROL MODULE. IT'S IN THE COMPUTER PART AND IT CAUSES HESITATION IN THE TRANSMISSION AND COULD CAUSE OTHER PROBLEMS IF NOT FIXED. NOW MIND YOU IT'S A $900 FIX WHICH IS EXPENSIVE. MY PARTICULAR VEHICLE HAS A NAG ON IT, IT'S PART OF THE MCGEORGE MERCEDES BENZ JEEP GRAND CHEROKEE. I'M SURPRISED THERE'S BEEN NO RECALL ON THIS. *TR
NHTSA ODI #10593413
129,524 miles · May 20, 2014
Electrical SystemElectronic Stability Control (esc)Traction Control System
AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED…
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AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED CODES AND REPLACED PARTS MULTIPLE TIMES, BUT THE PROBLEM REMAINS. SAFETY ISSUES ARE: 1. DRIVING IN REMOTE AREAS IN LOW RANGE, AND BEING UNABLE TO SHIFT INTO HIGH RANGE PREVENTS DRIVING ON PAVED ROADS... WHICH COULD LEAVE A DRIVER STRANDED. 2. FAILURE OF TRACTION CONTROL SYSTEM COULD RESULT IN LOSS OF CONTROL, ESPECIALLY IN WINTER. *TR
NHTSA ODI #10592641
100 miles · May 19, 2014
Electronic Stability Control (esc)
THIS PROBLEM STARTED WHEN VEHICLE WAS NEW. YOU WOULD BE RIDING DOWN THE ROAD AND ALL THE ELECTRICAL WOULD FAIL. INSTRUMENT WARNING LIGHTS COME ON. IN SOME INSTANCE THE ENGINE SHUT DOWN. NO STEERING OR BRAKES. IT WAS TAKEN TO DEALER SEVERAL TIMES AND THEY SAID THEY DID THIS OR DID THAT. PROBLEM SEEMED TO GO AWAY FOR A WHILE AND T…
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THIS PROBLEM STARTED WHEN VEHICLE WAS NEW. YOU WOULD BE RIDING DOWN THE ROAD AND ALL THE ELECTRICAL WOULD FAIL. INSTRUMENT WARNING LIGHTS COME ON. IN SOME INSTANCE THE ENGINE SHUT DOWN. NO STEERING OR BRAKES. IT WAS TAKEN TO DEALER SEVERAL TIMES AND THEY SAID THEY DID THIS OR DID THAT. PROBLEM SEEMED TO GO AWAY FOR A WHILE AND THEN IT WOULD DO IT AGAIN.THIS WAS PROBLEM FORM THE VERY START WHEN WE BOUGHT THE JEEP. WE SPENT WAY TO MUCH TIME AT THE DEALER WITH NO FIX AND WE STILL HAVE THE PROBLEM. THIS IS A VERY SERIOUS PROBLEM AND VERY UNSAFE. *JS
NHTSA ODI #10592370
55,000 miles · May 17, 2014
Structure
MY 2005 JEEP GRAND CHEROKEE HAS A DEFECT THAT INCLUDES ALL OF THE INTERIOR DOOR HANDLES BRAKING FROM REGULAR USE. THIS PROBLEM IS A MAJOR SAFETY CONCERN AS ANYONE INSIDE THE VEHICLE CANNOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. FURTHER MORE, CHILDREN AND OR ADULTS MAY ACCIDENTALLY CUT THEMSELVES ON THE SHARP BROKEN PLASTIC ED…
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MY 2005 JEEP GRAND CHEROKEE HAS A DEFECT THAT INCLUDES ALL OF THE INTERIOR DOOR HANDLES BRAKING FROM REGULAR USE. THIS PROBLEM IS A MAJOR SAFETY CONCERN AS ANYONE INSIDE THE VEHICLE CANNOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. FURTHER MORE, CHILDREN AND OR ADULTS MAY ACCIDENTALLY CUT THEMSELVES ON THE SHARP BROKEN PLASTIC EDGES OF THE BROKEN HANDLE. IN ORDER TO REPLACE THE HANDLES I HAD TO ORDER A NEW DOOR PANEL, YET AFTER ONLY 6 MONTHS THE HANDLE WAS BROKEN AGAIN. THIS IS NOT AN ISSUE RELATED TO MY JEEP ONLY, WITH A LITTLE RESEARCH ITS EASY TO FIND THOUSANDS OF OTHER PEOPLE WITH THE VERY SAME PROBLEM I AM EXPERIENCING WITH ANY JEEP GRAND CHEROKEE FROM 2005-2010. *JS
NHTSA ODI #10592135
Mileage unknown · May 15, 2014
Structure
REAR DOOR OF VEHICLE-TRUNK DOOR-WILL SOMETIMES NOT STAY IN PLACE AND HAS HIT MY FIANCE IN THE HEAD A COUPLE OF TIMES. UNSURE OF CAUSE, OR HOW TO FIX. *TR
NHTSA ODI #10588738
Mileage unknown · May 15, 2014
Structure
AFTER CHRISTMAS AFTER TAKING MY STEPSON'S COUSIN HOME, I NOTICED THAT THE DOOR HANDLES ON THE BACK DOORS WERE HANGING, WITH THE SURROUNDING PLASTIC BUSTED. I THOUGHT IT HAPPENED WHEN THE DOORS WERE OPENED, AND THAT THEY WERE OPENED TOO HARD. TOOK TO A DEALER (CHEVY DEALER, THAT I BOUGHT VEHICLE FROM) AND WAS TOLD THAT IT WOULD B…
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AFTER CHRISTMAS AFTER TAKING MY STEPSON'S COUSIN HOME, I NOTICED THAT THE DOOR HANDLES ON THE BACK DOORS WERE HANGING, WITH THE SURROUNDING PLASTIC BUSTED. I THOUGHT IT HAPPENED WHEN THE DOORS WERE OPENED, AND THAT THEY WERE OPENED TOO HARD. TOOK TO A DEALER (CHEVY DEALER, THAT I BOUGHT VEHICLE FROM) AND WAS TOLD THAT IT WOULD BE BETTER TO REPLACE ENTIRE DOOR PANELS, INSTEAD OF JUST THE DOOR HANDLES. *TR
NHTSA ODI #10588737
52,000 miles · May 8, 2014
Engine
AS I WAS TRYING TO STOP AT A STOP SIGN AND PRESSING THE BRAKE, THE ENGINE REVVED UP AND I KEPT PRESSING HARDER, BUT DID NOT EVER COME TO A COMPLETE STOP. *TR
NHTSA ODI #10587250
Mileage unknown · May 7, 2014
Electrical System
WHILE DRIVING ON CITY STREETS OR ON THE HIGHWAY, THE DASHBOARD LIGHTS TURN OFF. THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS DON'T WORK EITHER, BUT I AM STILL ABLE TO DRIVE THE VEHICLE. THE VEHICLE STILL DRIVES NORMALLY. MY KNEE DOESN'T HIT THE IGNITION SWITCH. I HAVE HAD THIS HAPPEN MANY TIMES. SHUTTING THE VEHICLE OFF AND RE…
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WHILE DRIVING ON CITY STREETS OR ON THE HIGHWAY, THE DASHBOARD LIGHTS TURN OFF. THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS DON'T WORK EITHER, BUT I AM STILL ABLE TO DRIVE THE VEHICLE. THE VEHICLE STILL DRIVES NORMALLY. MY KNEE DOESN'T HIT THE IGNITION SWITCH. I HAVE HAD THIS HAPPEN MANY TIMES. SHUTTING THE VEHICLE OFF AND RESTARTING IT SOMETIMES TURNS THE DASHBOARD/ELECTRICAL SYSTEM BACK ON, BUT THEN THE ENGINE LIGHT STAYS ON. I HAVE TAKEN IT IN TO DEALERSHIPS AND MECHANICS, BUT THEY HAVE NO IDEA WHAT THE PROBLEM IS. *TR
NHTSA ODI #10587136
79,443 miles · May 1, 2014
Service Brakes
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING AT UNKNOWN SPEEDS, THE VEHICLE FAILED TO ACCELERATE A LOUD NOISE EMITTED FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE REAR BRAKES HAD SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACT…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING AT UNKNOWN SPEEDS, THE VEHICLE FAILED TO ACCELERATE A LOUD NOISE EMITTED FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE REAR BRAKES HAD SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 79,443. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10585868
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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