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2023 Jeep Grand Cherokee L

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Jeep Grand Cherokee L do not stand out strongly from the model-year median of 56.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 21 of 91 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports0 injury reports

What owners actually said

91 reports
Mileage unknown · Jun 6, 2025
Forward Collision AvoidanceService Brakes

My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that says Auto Emergency Braking (AEB)…

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My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that says Auto Emergency Braking (AEB) limited functionality service required. This has happened multiple times and the dealership has no clue how to fix the issue. This is a safety hazard to not only me, my unborn baby and my family, but also to others on the road because there is no warning before it sets the parking brake. I will list the most recent time this has occurred.

NHTSA ODI #11665371

8,500 miles · Jun 2, 2025
Electrical SystemLatches/locks/linkages

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The man…

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The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 8,500. The VIN was not available.

NHTSA ODI #11664371

Mileage unknown · May 30, 2025
SeatsUnknown Or Other

To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days after coming out the shop. both t…

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To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days after coming out the shop. both the seat and mirror has been repaired two times each. I want to know are you guys having issues with these particular vehicle seats and mirror. I cant keep having to pay for the repairs, please let me know what I need to be to resolve this problems.

NHTSA ODI #11664019

Mileage unknown · May 8, 2025
Suspension

While driving at approximately [XXX] on [XXX] heading northbound, the driver experienced sudden failure of the suspension/drivability of the vehicle. Immediately the driver was forced to veer over to the shoulder in front of [XXX] to inspect the vehicle. Driver noticed under the rear driver side tire, what appears to be a lowe…

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While driving at approximately [XXX] on [XXX] heading northbound, the driver experienced sudden failure of the suspension/drivability of the vehicle. Immediately the driver was forced to veer over to the shoulder in front of [XXX] to inspect the vehicle. Driver noticed under the rear driver side tire, what appears to be a lower control arm/portion of the air suspension that had failed. This placed myself, passengers, and nearby vehicles/pedestrians at risk of injury or collision. The manufacturer’s service department at East Hills Jeep inspected the vehicle and a determination from the manufacturer on warranty claims likely will not come for a couple of months after the repairs are made. As a result, the repairs have been made, but there is an issue with the vehicle. The vehicle is available for inspection upon request. There were no warning messages, lights or symptoms prior to the spontaneous failure. The car is repaired, but I am concerned for the safety of this particular VIN and like VINs based on my experience with the vehicle and the manufacturers refusal yo take accountability. Images attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11659655

Mileage unknown · Apr 26, 2025
Structure

Rear liftgate will not open, attempts about 1/4" of movement then back in to lock and gives an object detected alert on driver's instrument cluster when nothing is behind vehicle. After multiple attempts to open the "Lift Gate Temporarily unavailable" alert presents on driver's cluster. This occurs from inner switch or trying to…

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Rear liftgate will not open, attempts about 1/4" of movement then back in to lock and gives an object detected alert on driver's instrument cluster when nothing is behind vehicle. After multiple attempts to open the "Lift Gate Temporarily unavailable" alert presents on driver's cluster. This occurs from inner switch or trying to open from the lever and the key fob next to license plate. Cleaning cameras and bumper sensors seems to work once but the issue reoccurs immediately or after few cycles of door. Power cycling via pulling fuse for liftgate and disconnecting the bumper sensors does not change anything it still will not open and displays object detected alert. Took to dealer verified issue and lubed and adjusted lock, tested ten times and door opened. one day later wife trying to open liftgate would not open. this morning tried and did first couple time then didn't wipe one sensor, and it opened tried again would not open, wiped all sensors and cameras would not open. took to dealership, service advisor attempted would not open issue verified. this issue is intermittent as brought home tried when got out of car would not so approx. 20 mins after dealership visit. Then I typed this form up and went back out and attempted and it opened multiple times. I am concerned not being able to access my fire extinguisher or first aid kit rapidly if need be.

NHTSA ODI #11656956

Mileage unknown · Apr 16, 2025
Steering

Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I don't want to lose control at h…

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Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I don't want to lose control at highway speed. Jeep dealers just repeat the manual's instructions, but it doesn't solve anything.

NHTSA ODI #11655034

Mileage unknown · Apr 1, 2025
Suspension

3/31/25 date of incident while traveling on the interstate the right rear coil spring came out and jammed into the tire causing the car to drop abruptly and almost making me lose control of the vehicle the right rear tire was damaged but I got the car stopped before major damage was done

NHTSA ODI #11652158

Mileage unknown · Mar 24, 2025
Electrical SystemForward Collision Avoidance

This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this to the shop and was just told …

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This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this to the shop and was just told they can not get it to " pop" up on the dash so aren't sure how to take care of it

NHTSA ODI #11650303

Mileage unknown · Feb 11, 2025
Exterior Lighting

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the daytime running lights were activated, the high-beam headlights were inoperable. The contact had to turn off the daytime running lights for the high-beam headlights to engage. There were no warning lights illuminated. The vehicle was taken to the lo…

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The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the daytime running lights were activated, the high-beam headlights were inoperable. The contact had to turn off the daytime running lights for the high-beam headlights to engage. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called another local dealer, Chapman Las Vegas Dodge Chrysler Jeep Ram (3470 Boulder Hwy, Las Vegas, NV 89121) and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was unknown.

NHTSA ODI #11641924

Mileage unknown · Feb 10, 2025
Electrical SystemEnginePower Train

Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatures, ranging from extremely ho…

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Electrical System: The dashboard and screen have repeatedly turned off, the windows have become inoperable, and numerous warning lights and messages have appeared, including alerts for night vision, front camera sensor, and service car. Climate Control System: The system blows inconsistent temperatures, ranging from extremely hot to very cold. It also gets stuck in windshield defrost mode regardless of the selected setting. This has caused dangerous fogging of the windows, obstructing my vision while driving. Drivetrain: The vehicle shakes and trembles, both at high speeds and at a complete stop. There is also a distinct abnormal sound coming from the driver's front side. These issues suggest potential problems with the axle, transmission, suspension, or a combination of these components. Potentially the Engine: The vehicle has experienced sudden acceleration issues while shifting gears, which could indicate an engine-related problem. Loss of Vehicle Control: The trembling and shaking, particularly at higher speeds, can cause a loss of control, increasing the risk of an accident. Unexpected Acceleration: The sudden acceleration issues while shifting gears could lead to unintended speeding and collisions. Impaired Visibility: The climate control malfunctions, specifically the extreme temperature fluctuations and persistent fogging of the windows, significantly reduce visibility and make it dangerous to drive, especially in inclement weather. I have been forced to pull over multiple times to clear the windshield due to the severity of the fogging. Distraction and Discomfort: The extreme temperatures blowing from the climate control system are distracting and uncomfortable, which can impair my focus while driving. Car has only been inspected by dealership. No there were no warning messages prior to the car starting to act up.

NHTSA ODI #11641811

Official recalls

6

26V562000 · Suspension:rear:springs:coil Springs

Sep 1, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

26V328000 · Air Bags: Air Bag/restraint Control Module:software

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V051000 · Suspension:rear:springs:coil Springs

Jan 29, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

25V472000 · Seats:mid/rear Assembly:head Restraint

Jul 17, 2025

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence & remedy

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

25V430000 · Visibility:defroster/defogger/hvac System:fan/motor

Jun 26, 2025

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

24V897000 · Air Bags:side/window

Nov 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ25005 · Recall 23V-413 Post Remedy Failures

Opened Dec 11, 2025 · No close date supplied

Status: open (inferred from source dates) · Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Additional source detail variants (2)

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.