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2023 Jeep Grand Cherokee L

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Jeep Grand Cherokee L do not stand out strongly from the model-year median of 56.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 21 of 91 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports0 injury reports

What owners actually said

91 reports
Mileage unknown · Dec 21, 2025
Electrical System

The radiator fan failed causing the car to overheat.

NHTSA ODI #11706417

Mileage unknown · Dec 17, 2025
Engine

AC compressor failed at 37k miles, causing clutch to melt and damage to accessory drive belt while on the freeway. Required emergency stop and incapacitated vehicle. No warning lights ahead of time that there had been an engine component failure, just lots of smoke from under the hood.

NHTSA ODI #11705618

Mileage unknown · Dec 8, 2025
Forward Collision AvoidanceLane DepartureSteering

Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it was no longer able to be move…

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Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it was no longer able to be moved due to the power steering being inoperable.

NHTSA ODI #11703645

30,500 miles · Dec 3, 2025
Visibility

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact was concerned that the failure …

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The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while starting the vehicle, the defrost system became inoperable. The contact stated that the system functioned intermittently during warmer weather; however, in colder temperatures, the defroster failed to operate. The contact was concerned that the failure could affect visibility, creating a potential hazard while driving, and posing a risk to other drivers. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

NHTSA ODI #11702759

Mileage unknown · Nov 25, 2025
Electrical System

Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me on my way. Shortly after I real…

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Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me on my way. Shortly after I realized the auto start/stop wouldn't engage and I also encountered a random subwoofer boom upon starting my vehicle at times. The electrical issue has been known by Jeep for some time as there was a technical service bulletin that circulated regarding these issues and there are numerous other issues that were reported as well on this bulletin. Bringing you to my recent experience was after bringing my jeep in twice after my purchase (when also under warranty) to address these electrical issues I was always told no codes, jeep is fine. It continued to be a problem but subwoofer got worse. Last week I tried to remote start my car and it just flashed rear lights and didn't start. It was completely dead. I was able to jump start it and got it to the dealership and they said it was the battery and replaced the battery. I had JUST had a new battery installed upon purchase in Feb 2025. Brought it home, same thing, it died. I noticed dash light going on and off and a chirping sound before it died again. Brought it back in. They say it was the door switch that's faulty. It's obviously an electrical issue and it will leave me stranded or others stranded. This is a safety hazard as it causes loss of display, loss of emergency calling, distraction, battery drain and unpredictable electrical behavior.

NHTSA ODI #11701410

Mileage unknown · Nov 19, 2025
Air BagsElectrical SystemSteering

Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, rear wiper, windshield washer …

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Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, rear wiper, windshield washer fluid, airbag deployment, infotainment system, etc. Vehicle is currently at the Dealership in Delmont, PA and is available for inspection. This is a significant safety concern to myself and other drivers due a visibility issue with wipers on a continuous cycle, headlights and brake lights not functioning as intended, unable to use turn signals, airbags will not deployment in the event of an accident, among other safety related issues. The vehicle has been inspected for this specific issue at the Dealership December 21, 2023 and November 11-17, 2025, and was temporarily resolved with a software update. 24 hours later, on 11/18, the same issue reoccurred and is back at the Dealership with no update on a permanent solution. There are no warnings or symptoms prior to the failure of the SCCM. This issue first occurred 12/21/2023 with only 3,439 miles one it. The vehicle currently has 32,091 miles. Pictures and videos are available upon request.

NHTSA ODI #11700451

Mileage unknown · Nov 6, 2025
Electrical SystemForward Collision Avoidance

Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. Took it to dealership and they u…

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Bought vehicle and reviewing safety features the next day I realized the Forward Collision Warning light was on because it was malfunctioning and not just turned off. Same with the AEB light. Then Active Lane Management came on as did ACC. This is a concern since they are all safety features. Took it to dealership and they unhooked battery to try and make the windshield spray work. After that all safety warning lights came on. Dealer has had it for 2 weeks and still cant figure issue. Looking online it apprears this is a major safety that happens to a lot of these vehicles.

NHTSA ODI #11697922

Mileage unknown · Nov 4, 2025
Electrical SystemForward Collision Avoidance

Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement cha…

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Every time the vehicle starts, the driver dash display and radio display reset to a language I do not speak or understand (Italian). The paddle shifter is inoperative (with no option to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement changes to celsius, and numerous other settings reset as well. This is a dangerous situation. I don't understand the meaning of warning messages on the driver display because they are in Italian. It is difficult change the settings because the menus are in Italian. Plus, even if I change them, they all reset the next time the vehicle is started. I have taken it to the dealer numerous times. The dealer says there is nothing they can do and it can only be corrected with a software update that is not yet available.

NHTSA ODI #11697481

Mileage unknown · Oct 23, 2025
Electrical SystemEngineForward Collision AvoidanceCrash

Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of speed, vehicles engine reved up and…

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Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of speed, vehicles engine reved up and vehicle took off, braking system did not respond unable to stop vehicle, hit a parking lot light post .

NHTSA ODI #11695181

59,647 miles · Oct 14, 2025
Service Brakes, AirFire

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, a burnt odor was emitting from the interior of the vehicle.  No warning lights were illuminated. The contact was able to pull to the sid…

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The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, a burnt odor was emitting from the interior of the vehicle.  No warning lights were illuminated. The contact was able to pull to the side of the vehicle. Upon inspection, the contact noticed flames were emitting from the brake caliper assembly, and the brake rotor was red on the front passenger-side tire. The contact used a giant water bottle to extinguish the flames. The contact, her mother, and her daughter were not injured.  The insurance company was contacted, and the contact requested a tow truck. However, the contact called roadside assistance. The driver, from roadside assistance, disconnected an unknown wire from the brake caliper. When the vehicle was restarted, the parking brake lever was engaged but failed to function as intended, and the ABS warning light was illuminated. The contact was able to drive very slowly and took the vehicle to a family member's residence. The contact noticed that smoke was emitting from the front driver-side tire. The contact took the vehicle to Pep Boys, where it was diagnosed that the front brake calipers failed. However, the mechanic refused to repair the vehicle. The contact called the insurance company to have the vehicle towed to the dealer, where it was diagnosed that the power brake booster was faulty, the vehicle had no brakes, the hydraulic control unit failed to build pressure, and an unknown internal leak was found. And the hydraulic brake system had a leak; the left front wheel had caught on fire, which caused damage to the left front brake caliper, the rotor pads, and the brake hose, and the rear rotors were glazed.  The contact was informed that the brake booster, ABS module, brake caliper, brake line, gaskets, front brake pads, front rotors, rear brake pads, rear rotors, and adapter plate needed to be replaced. The DTC codes the diagnostic showed were C0050-00, which i

NHTSA ODI #11693418

Official recalls

6

26V562000 · Suspension:rear:springs:coil Springs

Sep 1, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

26V328000 · Air Bags: Air Bag/restraint Control Module:software

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V051000 · Suspension:rear:springs:coil Springs

Jan 29, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

25V472000 · Seats:mid/rear Assembly:head Restraint

Jul 17, 2025

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence & remedy

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

25V430000 · Visibility:defroster/defogger/hvac System:fan/motor

Jun 26, 2025

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence & remedy

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

24V897000 · Air Bags:side/window

Nov 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ25005 · Recall 23V-413 Post Remedy Failures

Opened Dec 11, 2025 · No close date supplied

Status: open (inferred from source dates) · Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Additional source detail variants (2)

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.