NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
72 reportsMileage unknown · Apr 21, 2025
Electrical SystemSteeringVisibility/wiper
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,…
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June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
NHTSA ODI #11655895
Mileage unknown · Apr 5, 2025
Electrical System
Battery is being completely depleted by unknown source. Vehicle will not start or any functions do not work. A one day old new battery was completely drained and depleted in a 24 hour period.
NHTSA ODI #11652959
Mileage unknown · Mar 30, 2025
Unknown Or Other
The sunroof exploded and shattered throughout the car while driving on the freeway, no other cars in front of me and no overhead bridges. Speed was approx 50 mph.
NHTSA ODI #11651597
Mileage unknown · Mar 24, 2025
Forward Collision Avoidance
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a …
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A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
NHTSA ODI #11650205
Mileage unknown · Mar 19, 2025
Forward Collision AvoidanceService Brakes
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehic…
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ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
NHTSA ODI #11649369
Mileage unknown · Mar 19, 2025
Forward Collision AvoidanceService Brakes
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehic…
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ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
NHTSA ODI #11649367
Mileage unknown · Mar 19, 2025
Forward Collision AvoidanceUnknown Or Other
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the iss…
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The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
NHTSA ODI #11649165
Mileage unknown · Mar 12, 2025
EquipmentForward Collision Avoidance
See attached document for complaint
NHTSA ODI #11647847
43,000 miles · Mar 6, 2025
Air Bags
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that the air bag control light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the steering control module was failing, causing the air bag to become defective. The contact was informed that the steering contr…
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The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that the air bag control light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the steering control module was failing, causing the air bag to become defective. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The steering control module manufacturer was contacted and informed of the failure. The vehicle manufacturer was not informed of the failure. The failure mileage was 43,000.
NHTSA ODI #11646667
71,651 miles · Feb 7, 2025
Latches/locks/linkages
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 70 MPH, the electronic rear liftgate door erroneously opened. During the failure, the message "Power Liftgate Temporarily Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer an…
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The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 70 MPH, the electronic rear liftgate door erroneously opened. During the failure, the message "Power Liftgate Temporarily Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 71,651.
NHTSA ODI #11641274
Official recalls
4Sep 1, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Jan 29, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Feb 13, 2025
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Additional source detail variants (2)
Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Back Over Prevention:display Function
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Nov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗