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2021 Jeep Grand Cherokee L

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Jeep Grand Cherokee L do not stand out strongly from the model-year median of 56.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 78 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

What owners actually said

78 reports
Mileage unknown · Apr 2, 2025
Electrical SystemLane DepartureSteering

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

NHTSA ODI #11652230

Mileage unknown · Mar 21, 2025
Electrical SystemVehicle Speed Control

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It loo…

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My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

NHTSA ODI #11649663

Mileage unknown · Mar 19, 2025
Forward Collision AvoidanceService Brakes

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehic…

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ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

NHTSA ODI #11649365

Mileage unknown · Mar 17, 2025
Seats

Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.

NHTSA ODI #11648885

Mileage unknown · Mar 13, 2025
Forward Collision AvoidancePower Train

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showe…

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While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

NHTSA ODI #11648245

Mileage unknown · Feb 7, 2025
Electrical System

The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues per…

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The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues persist. The electrical system issues are now causing the car to drive inconsistently.

NHTSA ODI #11641407

78,300 miles · Feb 7, 2025
Steering

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel inde…

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The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

NHTSA ODI #11641392

Mileage unknown · Feb 3, 2025
Electrical SystemForward Collision Avoidance

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperab…

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Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

NHTSA ODI #11640275

Mileage unknown · Feb 1, 2025
EngineForward Collision AvoidanceSteering

December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodical…

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December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and turning it back on while other times it was days. By the time a shop is able to get it in to be looked at the lights were off and not able to be recreated. It was at the dealership for a while and was told I could bring it home. I had concerns the and voiced them that although the light isn’t on now, what if it does turn on and I can’t turn the steering wheel while driving? It couldn’t be fixed if they didn’t know what was causing it. Eventually an ‘update’ was done and supposed to have fixed the problem. The radio still flashes a black screen periodically, the lights didn’t come on as frequent and the inability to turn the wheel went away. Until recently December 2024 intermittent lights that come on but do not stay on, check engine light, electric power steering, front collision (off) and traction control. These lights have come on intermittently but do not stay on. I have had times where I was unable to turn the wheel, luckily not on the road, the vehicle has lost traction while driving in the snow over the winter and has occasionally felt like the vehicle was ‘chugging’ down the road. Now the symptoms are not present every time a light turns on sometimes it runs fine. The length of time the lights stay on vary and again by the time I can get an appt the lights are off and the lights do not always come on at the same time as another. So the issue occurring with hardly any miles and no again with about 50k mils.

NHTSA ODI #11640099

Mileage unknown · Jan 31, 2025
Unknown Or OtherFire

Jeep caught on fire in my garage in the middle of the night when it was off, burnt my entire house down, 4 fire investigaters and a forensic scientist, swaid the fire started in the battery compartment.

NHTSA ODI #11639887

Official recalls

4

26V562000 · Suspension:rear:springs:coil Springs

Sep 1, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

26V051000 · Suspension:rear:springs:coil Springs

Jan 29, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence & remedy

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

25V083000 · Back Over Prevention:display Function; Equipment:electrical:infotainment:video (touch)screen/monitor/unit

Feb 13, 2025

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Additional source detail variants (2)

Equipment:electrical:infotainment:video (touch)screen/monitor/unit

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Back Over Prevention:display Function

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

24V897000 · Air Bags:side/window

Nov 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ25005 · Recall 23V-413 Post Remedy Failures

Opened Dec 11, 2025 · No close date supplied

Status: open (inferred from source dates) · Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Additional source detail variants (2)

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Suspension:rear:springs:coil Springs

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.