My AC compressor and condenser have stopped working without any reason. The air conditioner does not work at all, it does not make the air cold and the heat in [XXX] is lethal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Jeep Grand Cherokee L
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2021 Jeep Grand Cherokee L do not stand out strongly from the model-year median of 56.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee L years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 9 of 78 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
8 reportsI was driving my vehicle home after a nearby out of town errand. I was on US-95 between Potlatch ID and Moscow ID which is a very hilly, curvy 2-lane 60mph highway with little to no cell service. As I ascended my first big hill, my engine light came on flashing and the ride became noticeably bumpy. I could not call anyone for ma…
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I was driving my vehicle home after a nearby out of town errand. I was on US-95 between Potlatch ID and Moscow ID which is a very hilly, curvy 2-lane 60mph highway with little to no cell service. As I ascended my first big hill, my engine light came on flashing and the ride became noticeably bumpy. I could not call anyone for many miles yet, so I put on my safety hazards and continued driving, hoping to make it to town. With each hill my car became more unstable and seemed to be struggling to accelerate. Once I had cell service just outside of Moscow I called my husband to tell him what was happening, where I was at and proceeded to head to an auto repair shop. Once I drove into Moscow, my car was incredibly shaky and noisy and the engine seemed to struggle to stay engaged at stop lights. I brought it to Hive auto repair and they told me that my engine was misfiring, but that they would run a level 1 diagnostic that day. When they called with the results, they confirmed the following information: Scanned for DTCs and found P0301 - Cylinder 1 Misfire Detected. On this 3.6L engine, Cylinder 1 is located beneath the intake manifold, requiring intake removal for further access and testing.-- I continued to level 2 inspection and removal of the manifold which showed significant problems within the engine at Cylinder Head 1. There was oil intrusion and low compression, consistent with warping of the head. They said that this was a known issue with this engine on Stellantis vehicles because of an EGR valve on cylinder 1 2018/2022. Even though I had my Jeep regularly serviced at McGee Jeep in Barre VT, they never tested for this because it wasn't recommended or in the scheduled maintenance. But when I spoke with them they confirmed this is a known issue. I understand it is a severe, dangerous and expensive repair, but usually occurs after the warranty expires. I now have an unsafe, undriveable vehicle with a $14k repair pending.
Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 par…
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Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months to a Year out due to the shear volume or parts and repairs currently needed by current owners. Leaving owners without a vehicle as they cannot drive the car once the issue arises due to potential damage to the head gaskets.
Was accelerating to pass another vehicle and all of the sudden the the check engine light came on and the engine started shaking as if it were shutting down. I was able to slow down and pull over on the side of the road. Now I am unable to accelerate over about 30 mph without this occurring.
2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything e…
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2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 seconds, hit the button again to turn it back on. It restarted.
My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered. I was forced to pay $175 for the same repair listed in the Z33 document (HVA…
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My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered. I was forced to pay $175 for the same repair listed in the Z33 document (HVAC module flash, Labor Code 18-Z3-31-82), and this should have been covered. Stellantis is refusing reimbursement even though the issue and fix are identical.
Presented as camshaft position sensor with loss of power, poor acceleration and general misfires. After many weeks of diagnostic and repairs, turns out to be a problem with the camshaft intake. Specifically the entire cam kit. Appeared 1 week after purchase as a check engine light. This problem had been confirmed by the chrysler…
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Presented as camshaft position sensor with loss of power, poor acceleration and general misfires. After many weeks of diagnostic and repairs, turns out to be a problem with the camshaft intake. Specifically the entire cam kit. Appeared 1 week after purchase as a check engine light. This problem had been confirmed by the chrysler dealership where I bought the car and sent it for diagnostic. Problem with the cam could result in sudden loss of power while driving/and or limp mode. Damage to transmission and other parts such as timing chain. I do not have any invoices, however this vehicle was in for service at greenwood auto in cortland ohio for a week before being transferred to Mig chryler in bellafontaine ohio where it was bought for service. Currently no invoice for the repair because the parts are not available due to high amount of demand for this specific problem. My jeep has now been in the shop for 4 weeks with no timeframe for parts.
December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodical…
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December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and turning it back on while other times it was days. By the time a shop is able to get it in to be looked at the lights were off and not able to be recreated. It was at the dealership for a while and was told I could bring it home. I had concerns the and voiced them that although the light isn’t on now, what if it does turn on and I can’t turn the steering wheel while driving? It couldn’t be fixed if they didn’t know what was causing it. Eventually an ‘update’ was done and supposed to have fixed the problem. The radio still flashes a black screen periodically, the lights didn’t come on as frequent and the inability to turn the wheel went away. Until recently December 2024 intermittent lights that come on but do not stay on, check engine light, electric power steering, front collision (off) and traction control. These lights have come on intermittently but do not stay on. I have had times where I was unable to turn the wheel, luckily not on the road, the vehicle has lost traction while driving in the snow over the winter and has occasionally felt like the vehicle was ‘chugging’ down the road. Now the symptoms are not present every time a light turns on sometimes it runs fine. The length of time the lights stay on vary and again by the time I can get an appt the lights are off and the lights do not always come on at the same time as another. So the issue occurring with hardly any miles and no again with about 50k mils.
Official recalls
426V562000 · Suspension:rear:springs:coil Springs
Sep 1, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
26V051000 · Suspension:rear:springs:coil Springs
Jan 29, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
25V083000 · Back Over Prevention:display Function; Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Feb 13, 2025
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Additional source detail variants (2)
Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Back Over Prevention:display Function
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
24V897000 · Air Bags:side/window
Nov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ25005 · Recall 23V-413 Post Remedy Failures
Opened Dec 11, 2025 · No close date supplied
Status: open (inferred from source dates) · Suspension:rear:springs:coil Springs
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.
Additional source detail variants (2)
Suspension:rear:springs:coil Springs
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.
Suspension:rear:springs:coil Springs
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.
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