2020 Jeep Gladiator

During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.

To Whom It May Concern, I hope this message finds you well. I am writing to formally report a serious mechanical failure involving my 2020 Jeep Gladiator (VIN: [XXX] ), which recently experienced a complete engine lock-up without any prior warning signs. The vehicle is now inoperable. Given the severity of the issue, I am requesting a thorough review under the manufacturer’s 5-year/60,000-mile powertrain warranty, as well as an investigation into any applicable recalls or technical service bulletins (TSBs) that may relate to this failure. For your reference, I am aware of the following known issues tied to this vehicle model: Recall 21V-028 – Clutch overheating and potential fire risk (manual transmission) TSB 18-024-21 – PCM software update and possible camshaft replacement (associated with Code: P0300) Notably, my vehicle exhibited no prior symptoms—such as loss of power, engine misfires, dashboard warnings, or burning odors—prior to the engine failure. I respectfully request NHTSA’s assistance in confirming: Whether my vehicle is currently subject to any open recalls or safety investigations Whether this type of engine failure has been reported by other 2020 Jeep Gladiator owners What recourse is available to owners under federal warranty or safety defect protections if the dealership is unable or unwilling to resolve the issue I can be reached directly at [XXX] or via email at [XXX] . I appreciate your time and urgent attention to this matter and hope we can find a swift and fair resolution. Sincerely, [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My instrument cluster 7.0” tft color display flickers on and off and is distracted while I drive. There is a recall for the 3.5” display that does NOT cover my jeep gladiator but perhaps the recall needs to be expanded. Mine was gladiator is covered by an extended warranty but the part is on back order for 6 months. I am at 5 months but still no sign of a part. Since jeep nor the warranty company nor the dealership will provide a rental car, I am driving an unsafe vehicle with the dash flickering on on off every 3 seconds. It is more distracting at night than during the day.

I took my vehicle to a local dealer to have to recall completed. They told me that they would not complete the safety recall due to vehicle modifications. Dealer stated that they had completed the recall on a previous vehicle and due to the same modifications the new software rendered the vehicle unusable. When the first 19a recall came out and there was no manufacturer remedy, I purchased a new clutch and had an authorized Jeep dealer (dealer I purchased the vehicle from) to install.

The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel was inoperable, and failed to display critical safety information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The contact was informed that instrument panel needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,000.

To Whom It May Concern, I am writing to formally report a serious mechanical issue involving my 2020 Jeep Gladiator (VIN: [XXX] rienced a complete and unexpected engine lock-up. The vehicle is now undrivable and presents both a functional and potential safety concern. Prior to this failure, there were no warning signs—no engine misfires, loss of power, burning smells, or dashboard warning lights. The incident occurred suddenly and without any preceding symptoms. I am aware of several issues affecting this model year, including: Recall 21V-028 – Involving clutch overheating and potential fire risk in manual transmission vehicles TSB 18-024-21 – Pertaining to PCM software updates and camshaft replacement due to engine misfire (P0300) While I understand that technical service bulletins do not carry the same weight as recalls, the combination of TSB-related concerns and my complete engine failure raises questions about broader mechanical reliability and consumer safety. I have reached out to the dealership (Napleton’s River Oaks CDJR) to request evaluation and warranty support under the 5-year/60,000-mile powertrain coverage. However, I am also submitting this report to the NHTSA for documentation and investigation purposes, in the event this issue reflects a larger pattern affecting other vehicles of the same make and model. I respectfully request that the NHTSA review this case and consider whether further investigation is warranted, particularly if other consumers report similar issues. Please feel free to contact me if additional information or documentation is needed. I can be reached at [XXX] or [XXX] k y [XXX] n t [XXX] ely, [XXX] Vehicle: 2020 Jeep Gladi [XXX] ] INFORMATION REDACTED [XXX] ] INFORMATION ACT (FOIA), 5 U.S.C [XXX] ATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2020 Jeep Gladiator. My instrument panel cluster was blinking for a few weeks. Now there is no light at all. One can not see the milage, gas, speed, etc. There was a current recall that came out September 2024, however mine was not included. This poses a safety issue as one can not see mileage (oil changes), gas remaining or any other significant messages (air bag, coolant information, brake system, tire pressure, etc) When we brought it to the dealership they said it was not covered yet, but wait it out.

this 2020 Jeep Gladiator has repeatedly experienced the infamous Jeep Gladiator "Death Wobble" related to front steering component defects/failures/poor design. It creates a very hazardous driving condition. The local dealer, Hilltop Jeep in Richmond, and Stellantis declined to make repairs and instead left us on our own to get the needed repairs done at a local Jeep 4x4 specialist shop and the repairs cost ~3000+ dollars. Stellantis has refused to pay for the needed repairs.