NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports11,000 miles · Jun 22, 2019
EnginePower TrainUnknown Or Other
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT …
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I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
NHTSA ODI #11221928
100 miles · Jun 19, 2019
Power TrainService BrakesVehicle Speed Control
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP F…
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BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
NHTSA ODI #11221245
4,000 miles · Jun 18, 2019
EnginePower TrainSteering
THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "L…
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THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "LOW OIL" LEVELS HOWEVER CAR IS ONLY 7 MONTHS OLD AND JUST 4K MILES. HE RECOMMENDED I CHANGE THE OIL EVERY 750 MILES! 750! A STANDARD CAR IS EVERY 5,000 MILES. THE FACT THAT MY OIL CHANGE COULD BE THE DETERMINING FACTOR BETWEEN MY ENGINE TURNING OFF MID DRIVE AND GETTING IN AN ACCIDENT IS ABSURD. WHILE RESEARCHING THERE ARE HUNDREDS OF SIMILAR CASES WITH THE SAME CAR. PEOPLE HAVE GOTTEN IN ACCIDENTS DUE TO THE CAR STALLING ON HIGHWAYS AND INTERSECTIONS. NOT SAFE TO DRIVE. DO NOT RECOMMEND. LEGITIMATELY SCARED TO DRIVE. SHOULD NOT BE ALLOWED ON THE ROAD!
NHTSA ODI #11221045
10,200 miles · Jun 18, 2019
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN…
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WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.
NHTSA ODI #11221033
1,000 miles · Jun 17, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, MAKING TURNS, OR SLOWING DOWN FOR A STOP SIGN, THE VEHICLE STALLED. SEVERAL WARNING INDICATORS, INCLUDING THE ABS AND TRACTION CONTROL, ILLUMINATED. ALSO, THE GEAR SHIFTER BLINKED RED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MA…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, MAKING TURNS, OR SLOWING DOWN FOR A STOP SIGN, THE VEHICLE STALLED. SEVERAL WARNING INDICATORS, INCLUDING THE ABS AND TRACTION CONTROL, ILLUMINATED. ALSO, THE GEAR SHIFTER BLINKED RED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE THE SERVICE MANAGER TEST DROVE THE VEHICLE AND THE FAILURE WAS DUPLICATED. THE FAILURE WAS DETERMINED TO BE A MALFUNCTIONING COMPUTER MODULE. THE COMPUTER MODULE WAS REPLACED; HOWEVER, THE STALLING FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER SEVERAL UNKNOWN RECALLS AND TECHNICAL SERVICE BULLETINS. RECENTLY, WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS PRESSED, BUT THE VEHICLE FAILED TO TURN OFF. THE CONTACT WAS CONCERNED ABOUT CARBON MONOXIDE POISONING AS THE VEHICLE WAS LEFT RUNNING FOR OVER AN HOUR WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A LEAD SPECIALIST WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #11220648
21,831 miles · Jun 14, 2019
Electronic Stability Control (esc)Power TrainService Brakes
COMPUTER MESSAGE IN THE CAR INFORMATION SCREEN STATED SHIFTER SERVICE AS I WAS TURNING ON THE CAR. CURRENTLY THERE HASN'T BEEN A RECALL ON THIS ITEM BUT ACCORDING TO THE RESEARCH THERE NEEDS TO BE ON SET UP. EVERYTIME I ATTEMPT TO ACCELERATE THERE IS A DELAY ALSO UPON BRAKING JUST A TIP JERKS THE WHOLE VEHICLE.
NHTSA ODI #11219994
9,450 miles · Jun 14, 2019
Seat Belts
PASSENGER BACKSEAT SEATBELT BUCKLE, INSIDE BROKE APART AND IS UNABLE TO RECEIVE THE TONGUE. CAR WAS STATIONARY. DAUGHTER WAS UNABLE TO BUCKLE HERSELF IN SEAT.
NHTSA ODI #11219984
8,000 miles · Jun 13, 2019
EngineFuel/propulsion SystemSteering
WHILE DRIVING MY VEHICLE UNDER NORMAL OPERATING CONDITIONS ON A BUSY STREET THE VEHICLE SUDDENLY AUTONOMOUSLY SHUT DOWN ALMOST CAUSING A CATASTROPHIC MULTI CAR COLLISION. VEHICLE COULD NOT BE RESTARTED AND NEEDED TO BE TOWED TO DEALERSHIP FOR SERVICE. STILL AWAITING CORRECT DIAGNOSIS FROM DEALER.
NHTSA ODI #11219667
12,000 miles · Jun 12, 2019
Electrical SystemEngineFuel/propulsion System
HAVING ELECTRICAL ISSUES WITH SOUND SYSTEM SHUTTING OFF AND NOT COMING BACK ON, ALSO TOOK CAR IN FOR REGULAR MAINTENANCE OIL CHANGE AND WAS TOLD MY CAR HAD VERY LITTLE OIL ALMOST OUT AND NO WARNING LIGHTS CAME ON AT ALL AND IT WASN'T EVEN TIME FOR MY OIL CHANGE, I WAS EARLY. AND NOW MY START/STOP LIGHT CAME ON AND DEALER STATES…
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HAVING ELECTRICAL ISSUES WITH SOUND SYSTEM SHUTTING OFF AND NOT COMING BACK ON, ALSO TOOK CAR IN FOR REGULAR MAINTENANCE OIL CHANGE AND WAS TOLD MY CAR HAD VERY LITTLE OIL ALMOST OUT AND NO WARNING LIGHTS CAME ON AT ALL AND IT WASN'T EVEN TIME FOR MY OIL CHANGE, I WAS EARLY. AND NOW MY START/STOP LIGHT CAME ON AND DEALER STATES NO PROBLEM IT JUST WANT WORK PROPERLY.. GAS MILEAGE IS HORRIBLE AND I HAVE TO HAVE OIL CHANGED AND CHECKED MORE OFTEN DUE TO KNOWN ONGOING ISSUES WITH THIS MODEL. I HAVE ONLY 17K ON MY VEHICLE AND PROBLEM AFTER PROBLEM. DONT BUY JEEP COMPASS.
NHTSA ODI #11219646
4,600 miles · Jun 10, 2019
Engine
I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. T…
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I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. THE OIL SHOULD NOT BE SO LOW THAT ENGINE CUTS OFF. ALSO, THIS "SAFETY FEATURE" IS INCREDIBLY DANGEROUS AS IT GIVES NO WARNING AND CUTS OUT WHILE DRIVING. THIS NEEDS TO BE CORRECTED!!
NHTSA ODI #11219130
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗