2018 Jeep Compass

WHILE STOPPED AT A STOP LIGHT AUTO START/STOP TURNED THE CAR OFF AS NORMAL. A FEW MOMENTS LATER THE BRAKE LIGHT ILLUMINATED ON THE DASH AND THE ELECTRONIC EMERGENCY BRAKE TURNED ON. I RELEASED MY FOOT FROM THE BRAKE TO SEE IF THE CAR WOULD START BACK UP IT WOULD NOT. THE DASH READ OUT IN PARK AND START. I ATTEMPTED HOWEVER CAR WOULD NOT START. THE EMERGENCY BRAKE WOULD NOT TURN OFF EITHER. I HAD TO CALL ROAD SIDE ASSISTANCE FOR A TOW. VEHICLE ONLY HAS 11,400 MILES. THE CAR IS AT THE DEALERSHIP I AM WAITING ON THEIR INVESTIGATION.

VEHICLE STALLS AFTER CAR HAS STOPPED AT STOP LIGHT OR STOP SIGN. VEHICLE WILL PROPERLY TURN OFF DUE TO AUTO SHUT OFF. REMOVE FOOT FROM BRAKE, VEHICLE STARTS AND BEGINS TO MOVE. VEHICLE WILL THEN STALL QUICKLY AFTER IN INTERSECTION. OPERATOR NEEDS TO PUT CAR IN PARK, TURN VEHICLE BACK ON AND BEGIN MOVING. PROBLEM HAS REPEATEDLY HAPPENED DURING CITY DRIVING AT STOPS SIGNS.

I WAS ABOUT TO PULL OUT OF THE PARKING LOT WHILE IN DRIVE WHEN THE ENGINE SERVICE LIGHT CAME UP TELLING ME TO PULL MY CAR OVER AND COME TO A STOP BECAUSE THE VEHICLE WILL SHUT OFF. TOOK IT TO THE DEALER THEY SAID NOTHING WAS WRONG AND ERASED ALL MY ERROR MESSAGES AFTER IT WAS SCANNED. AS A STANDARD PROCEDURE OF JEEP THEY TOLD ME TO PICK UP THE VEHICLE AND DRIVE IT FOR 1,000 MILES AND IF THE CHECK ENGINE LIGHT APPEARED TO BRING IT IN AND THEN THEY WILL FIX IT. I FIND THIS IS UNSAFE TELLING ME TO GO DRIVE MY VEHICLE AND THERE IS A POSSIBILITY IT MAY TURN OFF WHILE I AM ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (LOCATED AT 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 771-8050) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS CURRENTLY BEING TESTED FOR OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

AFTER HAVING MY JEEP FOR LESS THAN 7,000 MILES, I NOTICED THAT MY FRONT TWO TIRES WERE COMPLETELY BALD ON THE INSIDES. BROUGHT IT TO MULTIPLE SHOPS AND THE DEALERSHIP WHERE I GOT IT, I WAS TOLD I NEEDED TO ROTATE MY TIRES MORE AND THAT NEW CARS GET POOR QUALITY TIRES PUT ON THEM. I WAS ALSO TOLD TO MONITOR MY INFLATION AND IT HAS BEEN KEPT PERFECTLY. I HAVE ROTATED MY TIRES AT AROUND 8,000 MILES AND AM CURRENTLY AT 12,000 AND I CAN ALREADY NOTICE THE SAME WEAR PATTERN ON MY TIRES. NOBODY CAN FIND ANYTHING WRONG WITH MY CAR (ALIGNMENT, TIRE PRESSURE, SUSPENSION, EVERYTHING IS RIGHT) OR AN EXPLANATION OF WHY THIS IS HAPPENING.

WE BOUGHT THE JEEP NEW WITH 8600 MILES ON IT. 4000 MILES AFTER OUR FIRST OIL CHANGE AT THE DEALER, THE ENGINE OIL LIGHT CAME ON WHILE TURNING A CORNER. I CHECKED THE OIL LEVEL TO WHICH I NEEDED TO ADD THREE QUARTS TO BRING IT BACK TO NORMAL. WE HAVE 20,000 MILES ON OUR CAR. THIS SEEMS TO BE A LOT OF OIL. THERE ARE NO OIL SPOTS OR DRIPS UNDER OUR CAR AND NO SMOKE IS COMING OUT FROM THE MUFFLER. ENGINE BAY IS CLEAN. I SEARCHED ONLINE AND FOUND MANY OTHER NEW JEEP OWNERS WITH THE SAME COMPLAINT. IS ANYTHING BEING DONE ABOUT THIS?

I WAS DRIVING TO WORK ONE MORNING AND MADE IT ABOUT 1 MILE FROM HOME BEFORE MY CAR TURNED OFF AND THE EMERGENCY BRAKE ENGAGED. I HAD OWNED MY VEHICLE FOR ABOUT 4 MONTHS AT THIS POINT, AND THE ENGINE OIL PRESSURE LIGHT ENGAGED. I HAD AROUND 3,000 MILES AT THIS POINT. I STARTED MY VEHICLE AND MADE IT ANOTHER 1/2 MILE BEFORE THE CAR TURNED OFF AND BRAKE ENGAGED AGAIN. STARTED THE CAR AND MADE IT THE 10 MILES THAT I HAVE TO DRIVE TO WORK. THE SAME THING HAPPENED FOR THE NEXT 3 DAYS. LUCKILY I WAS NOT ON A HIGHWAY; THIS COULD HAVE BEEN VERY DANGEROUS! AFTER THE 3RD DAY OF THIS HAPPENING, I WENT ONLINE TO RESEARCH. APPARENTLY THE NEWER JEEP ENGINE DRINKS OIL. AT THAT POINT, MY HUSBAND HAD TO ADD 3 QUARTS OF OIL! AFTER ONLY 3,000 MILES! I CALLED CHRYSLER THE NEXT DAY AND THEY TOLD ME TO DO AN OIL CONSUMPTION TEST. WHEN I TALKED TO THE SERVICE AREA AT THE JEEP DEALERSHIP THEY TOLD ME THAT 95% OF THE VEHICLES ON THEIR LOT HAVE THIS PARTICULAR ENGINE THAT DRINKS OIL. I ASKED IF THERE WAS GOING TO BE A RECALL AND THEY SAID THEY HADN'T HEARD THAT. I ASKED THE WOMAN WHO IS MANAGING MY CLAIM AT CHRYSLER IF THEY CAN PUT THE OLD MOTOR IN MY VEHICLE, BUT SHE SAID I NEED TO GO THROUGH THE CONSUMPTION TEST BEFORE DETERMINING ANY SOLUTIONS. FROM WHAT I"VE BEEN READING, JEEP SEEMS TO BE DOING NOTHING ABOUT THIS. OTHER JEEP COMPASS DRIVERS DESCRIBE THEIR NEAR ACCIDENTS BECAUSE THEIR VEHICLE STOPPED ON A HIGHWAY. I FEEL THAT THIS ISSUE CAUSES A HUGE SAFETY RISK. NO ONE AT THE DEALERSHIP WHERE I BOUGHT MY VEHICLE MENTIONED THIS ISSUE; I WOULD NOT HAVE PURCHASED THE VEHICLE IF I KNEW THAT IT LITERALLY SHUTS DOWN. I MENTIONED IT TO MY SALESMAN AND HE SAID HE WAS UNAWARE. I FOUND IT HARD TO BELIEVE THAT JEEP IS NOT RECOGNIZING THIS ISSUE. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB