NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports46,000 miles · Oct 27, 2020
Electrical SystemElectronic Stability Control (esc)Engine
I TOOK IN MY VEHICLE ABOUT A MONTH AGO TO GET A FIX ON A SERVICE ENGINE LIGHT ISSUE. IT SEEMED TO BE A PROBLEM WHEN I HAD MY AC ON AND THE TRANSMISSION LIGHT AND SERVICE ENGINE LIGHT WOULD TURN ON. I WOULDN'T BE ABLE TO ACCELERATE AND IT WOULD MAKE A JERKING MOVEMENT WHEN I PUT MY CAR INTO DRIVE. I TOOK MY VEHICLE IN ABOUT A MON…
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I TOOK IN MY VEHICLE ABOUT A MONTH AGO TO GET A FIX ON A SERVICE ENGINE LIGHT ISSUE. IT SEEMED TO BE A PROBLEM WHEN I HAD MY AC ON AND THE TRANSMISSION LIGHT AND SERVICE ENGINE LIGHT WOULD TURN ON. I WOULDN'T BE ABLE TO ACCELERATE AND IT WOULD MAKE A JERKING MOVEMENT WHEN I PUT MY CAR INTO DRIVE. I TOOK MY VEHICLE IN ABOUT A MONTH AGO AND THEY SAID THAT THE PROBLEM HAD BEEN FIXED. WELL TODAY I GET IN MY CAR TO DRIVE ON THE HIGHWAY IN THE DMV AND AS I'M LEAVING THE STREET I LIVE ON MY CAR STOPS WITH NO WARNING. I LET IT REST FOR A FEW MINUTES AND THEN TURN IT ON AGAIN; IT HESITATES TO TURN ON MAKING A WEIRD SOUND THEN TURNS ON ABOUT 10 SECONDS LATER. I PUT IT IN DRIVE AND IT STARTS TO DRIVE BUT THEN JERKS AND COMPLETELY STOPS. I BOUGHT THIS CAR IN THE BEGINNING OF THE YEAR AND IF I KNEW I WOULD HAVE ALL THESE ISSUES WITH IT AND BE FEARFUL THAT I COULD'VE GOTTEN INTO A CRASH OR WORSE ON THE HIGHWAY- I WOULD NOT HAVE BOUGHT IT!
NHTSA ODI #11366607
Mileage unknown · Oct 22, 2020
EnginePower TrainCrash
CAR KEEPS STOPPING AT LIGHT AND NOT WANTING TO TURN BACK ON
NHTSA ODI #11365777
18,000 miles · Oct 22, 2020
Unknown Or Other
HAVE HAD TWO ISSUES AND DEALERS CAN NOT FIND ANYTHING WRONG. A FEW MONTHS AFTER I HAD IT, I HAD TO HAVE IT TOWED TO SHOP , TO BE TOLD THERE IS NOTHING WRONG (NO CODES), NOW FREQUENTLY IT LOOSES POWER LIKE IT WANTS TO STALL OUT. I HAVE TO PULL OVER SHUT THE CAR OFF AND RESTART IT. AGAIN TAKEN TO SHOP TO BE TOLD THEY CAN NOT …
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HAVE HAD TWO ISSUES AND DEALERS CAN NOT FIND ANYTHING WRONG. A FEW MONTHS AFTER I HAD IT, I HAD TO HAVE IT TOWED TO SHOP , TO BE TOLD THERE IS NOTHING WRONG (NO CODES), NOW FREQUENTLY IT LOOSES POWER LIKE IT WANTS TO STALL OUT. I HAVE TO PULL OVER SHUT THE CAR OFF AND RESTART IT. AGAIN TAKEN TO SHOP TO BE TOLD THEY CAN NOT FIND ANYTHING WRONG (NO CODES). THIS HAS HAPPENED SEVERAL TIMES AND NOW THEY ARE TELLING ME BECAUSE OF RECENT EVENTS ITS BAD GAS. I HAVE A STICK SHIFT, SO YOU CAN FEEL THE POWER LOSS IN FIRST AND SWITCHING TO SECOND. SINCE I DONT WANT TO KEEP GOING, I PULL OVER AS SOON AS I CAN AND SHUT THE ENGINE OFF. AFTER A SECOND, I RESTART AND EVERYTHING RUNS FINE. AGAIN, BECAUSE ITS NOT THROWING ANY CODES, THE DEALERSHIP/SERVICE CAN FIND ANYTHING WRONG. IT DOESNT MATTER IF ITS FULL TANK OF GAS OR ALMOST EMPTY. NOTE: IF IT STALLS AS IM DRIVING THERE IS A HUGE POTENTIAL FOR AN ACCIDENT. I NEVER THOUGHT THAT BUYING A NEW CAR, I WOULD HAVE TO DEAL WITH THESE ISSUES.
NHTSA ODI #11365754
Mileage unknown · Oct 18, 2020
Electrical SystemElectronic Stability Control (esc)Engine
TWICE MY VEHICLE HAS LOST POWER WHILE MAKING A RIGHT TURN. ELECTRICAL SYSTEMS SEIZE UP, EMERGENCY BRAKE ENGAGES WITHOUT ME SETTING IT AND UNABLE TO ROLL DOWN WINDOWS.
NHTSA ODI #11364885
41,000 miles · Oct 17, 2020
Electrical System
WITHOUT ANY WARNINGS, I WAS GETTING READY TO LEAVE FOR THE DAY AND MY CAR WOULD NOT START. THE CAR ATTEMPTS TO TURN ON BUT IT WON'T TURN OVER. I THOUGHT IT WAS THE BATTERY BUT IT'S NOT. MY CAR WAS PARKED WHEN THIS EVENT OCCURRED,
NHTSA ODI #11364866
45,130 miles · Oct 17, 2020
EnginePower Train
TODAY WHILE DRIVING ON THE HIGHWAY, MY CAR STARTED TO JERK WHICH THEN THE CHECK ENGINE LIGHT POPPED UP WITH THE TRANSMISSION LIGHT SAYING IT NEEDED TO BE SERVICED. ONCE THAT APPEARED IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY MY CAR FAILED TO ACCELERATE. IT STALLED ON ME IN THE MIDDLE OF THE HIGHWAY WHERE EVERYONE IS DRIVING 65 …
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TODAY WHILE DRIVING ON THE HIGHWAY, MY CAR STARTED TO JERK WHICH THEN THE CHECK ENGINE LIGHT POPPED UP WITH THE TRANSMISSION LIGHT SAYING IT NEEDED TO BE SERVICED. ONCE THAT APPEARED IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY MY CAR FAILED TO ACCELERATE. IT STALLED ON ME IN THE MIDDLE OF THE HIGHWAY WHERE EVERYONE IS DRIVING 65 MPH AND IT GAVE ME NO TIME TO MOVE OVER TO THE SIDE OF THE ROAD. I IMMEDIATELY TURNED MY EMERGENCY LIGHTS ON. ONCE THE CAR CAME TO A COMPLETE STOP IT JERKED AND THE POWER ON THE CAR WENT OFF, SO IT PUT IT ON EMERGENCY BRAKES AND SAID TO STEP ON BRAKE AND PUSH START. I TURNED THE CAR COMPLETELY OFF AND TURNED IT BACK ON, SO I BEGAN TO DRIVE AGAIN WITH CAUTION BUT THE CHECK ENGINE LIGHT WAS STILL THERE. I DROVE FOR A MILE AND THE TRANSMISSION LIGHT MESSAGE POPPED UP AGAIN, WHICH THEN CAUSE MY VEHICLE TO JERK AND STALL AGAIN IN THE MIDDLE OF DRIVING. IT PUT IT ON EMERGENCY BRAKE BUT THIS TIME I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD. I LET THE CAR COOL DOWN SO I TURNED IT COMPLETELY OFF AGAIN. THIS IS NOT THE FIRST THIS HAS HAPPENED. ITS VERY DANGEROUS AND UNACCEPTABLE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THE MECHANICS HAVE NO IDEA WHAT IT IS. I NEED TO GET THIS FIXED BECAUSE ITS NOT SAFE FOR ME OR OTHERS DRIVING AROUND ME. I DO NOT FEEL SAFE IN THIS CAR BECAUSE RANDOM THINGS APPEAR AND CAUSE THE CAR TO FAIL WHILE IN DRIVING. THERE WAS NO MESSAGE OR WARNING ABOUT ANYTHING.
NHTSA ODI #11364860
37,000 miles · Oct 15, 2020
EngineFuel/propulsion SystemUnknown Or Other
CAR STALLS AFTER STOPPING AND WILL NOT RESTART AS IF ITS NOT GETTING GAS. THE OIL PRESSURE GAUGE WILL NOT REGISTER. THE CAR HAS ALSO SHUT OFF WHILE DRIVING SLOWLY (LESS THAN 10MPH) AND ACTS THE SAME WAY.
NHTSA ODI #11364572
10,870 miles · Oct 12, 2020
Service Brakes
THE JEEP SAT FOR FOUR TO FIVE WEEKS DURING THE COVID-19 SHUT DOWN. IN APRIL WE STARTED TO DRIVE THE VEHICLE WITH ONLY 10,870 MILES ON IT AND DISCOVERED SERIOUS PULSATING WHEN BRAKING IN THE STEERING WHEEL AND DANGEROUS VIBRATION IN THE BRAKING ALTOGETHER. LIVONIA CHRYSLER JEEP SERVICE PERSON DROVE THE JEEP AND DETERMINED WARPED …
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THE JEEP SAT FOR FOUR TO FIVE WEEKS DURING THE COVID-19 SHUT DOWN. IN APRIL WE STARTED TO DRIVE THE VEHICLE WITH ONLY 10,870 MILES ON IT AND DISCOVERED SERIOUS PULSATING WHEN BRAKING IN THE STEERING WHEEL AND DANGEROUS VIBRATION IN THE BRAKING ALTOGETHER. LIVONIA CHRYSLER JEEP SERVICE PERSON DROVE THE JEEP AND DETERMINED WARPED ROTORS.WOULD NOT REPAIR UNDER WARRANTY. CAR SITS MONTH AFTER MONTH UNABLE TO DRIVE WHILE PAYING LEASE PAYMENTS ON THE CAR.TOOK THE CAR TO SNETHCAMP TODAY 10-12-20 FOR AN APPOINTMENT SET UP BY KRIS IN JEEP CUSTOMER CARE. DEALERSHIP WILL NOT LOOK AT THE JEEP UNLESS I AGREE TO A $65.00 INSPECTION FEE. I REFUSE TO PAY ANYTHING FOR A DEFECTIVE LEASE VEHICLE REPAIR. THE JEEP IS STILL AT THE DEALERSHIP AND SO FAR NO RESOLUTION THROUGH CUSTOMER CARE AT FCA HAS OCCURRED. NO ISSUES WITH THE BRAKES OCCURRED BEFORE THE VEHICLE SAT FOR APPROX. 4 WEEKS. WHY IN THE WORLD WOULD WARPED ROTORS DUE TO NON USE OF THE VEHICLE BE THE RESPONSIBILITY OF THE PERSON LEASING THE VEHICLE WITH ONLY 10,870 MILE ON IT?SO FAR I HAVE MADE 7 PAYMENTS AND INSURANCE COSTS PER MONTH ON A VEHICLE FOR 7 MONTHS THAT CANNOT BE DRIVEN DUE TO INFERIOR MANUFACTURER PARTS. HELP!!!!
NHTSA ODI #11363965
28,000 miles · Oct 9, 2020
Engine
2018 JEEP COMPASS STALLS IN THE MIDDLE OF BUSY HIGHWAYS. EXTREMELY UNSAFE. JEEP SAYS ENGINE BURNS OIL TOO FAST. MANY TIMES THERE IS NOT EVEN A WARNING LIGHT. HAS HAPPENED SINCE I BOUGHT THE CAR. HAPPENS EVERY 1000-2000 MILES. JEEP SAID IT'S A SAFETY FEATURE AND TO JUST ADD OIL. THAT DID NOT FIX THE PROBLEM AND IS NOT A SOLUTION …
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2018 JEEP COMPASS STALLS IN THE MIDDLE OF BUSY HIGHWAYS. EXTREMELY UNSAFE. JEEP SAYS ENGINE BURNS OIL TOO FAST. MANY TIMES THERE IS NOT EVEN A WARNING LIGHT. HAS HAPPENED SINCE I BOUGHT THE CAR. HAPPENS EVERY 1000-2000 MILES. JEEP SAID IT'S A SAFETY FEATURE AND TO JUST ADD OIL. THAT DID NOT FIX THE PROBLEM AND IS NOT A SOLUTION TO THIS DANGEROUS ENGINE THAT MANY OTHER PEOPLE ARE EXPERIENCING. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS KILLED.
NHTSA ODI #11363621
27,000 miles · Oct 6, 2020
EngineUnknown Or Other
CAR STRUGGLES TO START, CAR GAS PEDAL ACTS LIKE IT REVS FORWARD AS IF IM PUSHING THE GAS, CAR HAS GONE THROUGH 2 BATTEIRS AND DOES NOT TURN ON. IT IS CURRENTLY IN THE SHOP THIS HAS HAPPENED PLENTY OF TIMES. BACK UP CAMERA SOMETIMES DOES NOT TURN ON, AND AUTOMATIC STOP SHUTS DOWN.
NHTSA ODI #11363078
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗