NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports62,032 miles · Dec 7, 2020
Forward Collision AvoidancePower TrainVehicle Speed Control
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP…
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1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
NHTSA ODI #11378209
48,000 miles · Dec 7, 2020
Air Bags
THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF.…
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THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF. JEEP HAS DONE NOTHING TO RECTIFY THE SITUATION, THEY HAVE TOLD ME THAT I SIMPLY HAVE TO DEAL WITH IT. I HAVE FILED FOR ARBITRATION AND THEY HAVE CLAIMED THAT IT IS NOT A SAFETY ISSUE. ALL TIMES THAT THE AIRBAG LIGHT HAS COME ON, THE VEHICLE HAS BEEN IN MOTION. IT HAS HAPPENED IN THE CITY, IT HAS HAPPENED ON THE HIGHWAY, IT HAS HAPPENED AT HIGH SPEEDS AND VERY LOW SPEEDS. IT HAPPENS WHEN GOING STRAIGHT, TURNING, IT REALLY HAS NO PREFERENCE.
NHTSA ODI #11378202
45,500 miles · Dec 4, 2020
Electrical SystemEnginePower Train
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
NHTSA ODI #11377901
29,256 miles · Dec 2, 2020
Electrical SystemPower TrainInjury
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLV…
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'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
NHTSA ODI #11377527
24,000 miles · Nov 28, 2020
EngineFuel/propulsion SystemVehicle Speed Control
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNO…
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I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
NHTSA ODI #11376903
39,000 miles · Nov 23, 2020
Service Brakes
I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD …
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I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD PROCEED THROUGH THE LIGHT. THIS HAPPENED 6-7 ADDITIONAL TIMES BEFORE I TOOK IT BACK TO THE DEALERSHIP. THE DEALORSHIP SERVICED THE CAR 1 WEEK PRIOR AND SAID NOTING WAS FOUND ON THE DIAGNOSTIC TEST. CAR HAS STOPPED, JUST QUIT WHILE DRIVING AND BRAKING SYSTEM LIGHT COMES ON. IT HAPPENS WHEN PARKED AND AT A RED LIGHT OR TRYING TO MOVE FORWARD OR WHILE DRIVING. VERY SCARY.
NHTSA ODI #11375865
15,143 miles · Nov 22, 2020
Engine
THE VEHICLE STALLED AFTER PULLING OUT OF A PARKING SPOT. THE VEHICLE WAS DRIVING FINE BEFORE BEING PARKED. THE VEHICLE WAS TELLING US TO PUT IT IN PARK TO START AND IT TOOK 3 TRIES TO START IT.
NHTSA ODI #11375817
15,002 miles · Nov 21, 2020
Engine
THE VEHICLE STALLED WHEN GOING THROUGH AN INTERSECTION AFTER COMING TO A STOP. THE START/STOP WAS ENABLED AND VEHICLE STARTED UP THEN STALLED WHEN IN INTERSECTION. THE VEHICLE STARTED UP AFTER A FEW TRIES TO DRIVE OUR OF INTERSECTION.
NHTSA ODI #11375690
26,917 miles · Nov 15, 2020
Electrical SystemEngineService Brakes
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10…
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AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
NHTSA ODI #11374743
Mileage unknown · Nov 12, 2020
Engine
THIS CAR NEEDS TOO MUCH OIL AND STALLS ALL THE TIME!!!! WHEN IS JEEP GOING TO FIX THIS!!! I AM SENDING THE 500 APPROX. NUMBER OF COMPLAINTS TO MY LAWYER TO HOLD ON TO SO WHEN I GET IN AN ACCIDENT WE WILL KNOW JEEP DID NOTHING TO HELP THESE PEOPLE!! JEEP, PLEASE FIX THIS PROBLEM. HOW MANY ACCIDENTS BEFORE IT IS WORTH IT TO YO…
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THIS CAR NEEDS TOO MUCH OIL AND STALLS ALL THE TIME!!!! WHEN IS JEEP GOING TO FIX THIS!!! I AM SENDING THE 500 APPROX. NUMBER OF COMPLAINTS TO MY LAWYER TO HOLD ON TO SO WHEN I GET IN AN ACCIDENT WE WILL KNOW JEEP DID NOTHING TO HELP THESE PEOPLE!! JEEP, PLEASE FIX THIS PROBLEM. HOW MANY ACCIDENTS BEFORE IT IS WORTH IT TO YOUR COMPANY TO TAKE CARE OF THIS IN ADVANCE OF ACCIDENTS?
NHTSA ODI #11374329
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗