NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports35,000 miles · Feb 24, 2021
Power TrainService Brakes
HAND BRAKE, PART # 6MF41LXH-AA, SWITCH BR 08058060, DUE TO VEHICLE DESIGN AND BEING ACCEPTABLE TO UNDERNEATH RAIN WATER, PUDDLES, SLUSSHES, BUT NO HIGH WATERS OR FLOODS, WHEN ENGAGED IN PARK WILL NOT DISENGAGE,AND NOT MOVABLE, AND MUST BE TRANSPORTED TO BE FACTORY OR DEALER REPAIRED/ REPLACEED AT A HIGH OWNER EXPENSE PLUS TH…
Read full complaint
HAND BRAKE, PART # 6MF41LXH-AA, SWITCH BR 08058060, DUE TO VEHICLE DESIGN AND BEING ACCEPTABLE TO UNDERNEATH RAIN WATER, PUDDLES, SLUSSHES, BUT NO HIGH WATERS OR FLOODS, WHEN ENGAGED IN PARK WILL NOT DISENGAGE,AND NOT MOVABLE, AND MUST BE TRANSPORTED TO BE FACTORY OR DEALER REPAIRED/ REPLACEED AT A HIGH OWNER EXPENSE PLUS THE INCONVIENCE OF NOT HAVING USE OF THE JEEP.
NHTSA ODI #11397772
60,000 miles · Feb 18, 2021
Electrical SystemEngineFire
CAR NEEDED A NEW ENGINE ABOUT 2 MONTHS AGO FOR BURNING OIL. DURING THIS TIME I STALLED ON A BUSY ROAD AND SOMEONE ALMOST HIT ME. LAST WEEK I WAS IN FLORIDA AND MY CAR WOULD NOT START, IT THEN STARTED SMOKING UNDERNEATH AND A SMALL FIRE WAS STARTED. THE CAR WAS TOWED TO CHRYSLER DEALERSHIP AND IS CURRENTLY STILL THERE WITH AN C…
Read full complaint
CAR NEEDED A NEW ENGINE ABOUT 2 MONTHS AGO FOR BURNING OIL. DURING THIS TIME I STALLED ON A BUSY ROAD AND SOMEONE ALMOST HIT ME. LAST WEEK I WAS IN FLORIDA AND MY CAR WOULD NOT START, IT THEN STARTED SMOKING UNDERNEATH AND A SMALL FIRE WAS STARTED. THE CAR WAS TOWED TO CHRYSLER DEALERSHIP AND IS CURRENTLY STILL THERE WITH AN CHRYSLER ENGINEER COMING TO INSPECT WHAT HAPPENED. I HAVE ATTACHED A COPY OF THE TEXT MESSAGE EXCHANGE WITH CHRYSLER DEALERSHIP IN FLORIDA TO DESCRIBE THE ISSUE. THE WHAT SOUNDS LIKE AN ELECTRICAL FIRE OCCURRED ON 2/6/21. THE ENGINE WAS REPLACED ABOUT 2 MONTHS AGO. THIS CAR IS EXTREMELY UNSAFE.
NHTSA ODI #11396749
20,000 miles · Feb 12, 2021
Engine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED HOWEVER, THE VEHICLE RESTARTED. THE CONTACT STATED ALL THE INSTRUMENT CLUSTER WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SOUTHWEST HYUNDAI ALBUQUERQUE (8800 L…
Read full complaint
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED HOWEVER, THE VEHICLE RESTARTED. THE CONTACT STATED ALL THE INSTRUMENT CLUSTER WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SOUTHWEST HYUNDAI ALBUQUERQUE (8800 LOMAS BLVD NE, ALBUQUERQUE, NM 87112, (505) 404-0136) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #11395929
10,000 miles · Feb 11, 2021
Suspension
STRUTS NEED TO BE REPLACED AFTER 10,000 MILES, HORRIBLE CLUNKING WHEN IT HITS ANY LITTLE BUMP, VERY UNNERVING, WILL NOT BUY ANOTHER ONE
NHTSA ODI #11395704
Mileage unknown · Feb 9, 2021
Power Train
WHEN SHIFTING VEHICLE WILL JOLT AND MAKE A POP NOISE MOSTLY WHEN DRIVEN LONG MILES AND THEN SHIFTING BETWEEN SPEED LIMITS , GOING THROUGH ROUNDABOUTS, STOPPING AND GOING ,
NHTSA ODI #11395392
43,000 miles · Feb 4, 2021
Power Train
DURING ACCELERATION AND DECELERATION (MOSTLY ON INCLINES OR HIGHWAY TRAVEL), THE SHIFTING OF THE ENGINE/TRANSMISSION SEEMS TO "SLAM" INTO DIFFERENT GEARS. I WAS TOLD BY THE DEALERSHIP THEY CANNOT CHECK FOR ISSUES WITH THE DRIVETRAIN IF THERE ARE NO CHECK ENGINE LIGHTS ON THE INSTRUMENT PANEL. THIS HAPPENS RANDOMLY BUT IS INCREA…
Read full complaint
DURING ACCELERATION AND DECELERATION (MOSTLY ON INCLINES OR HIGHWAY TRAVEL), THE SHIFTING OF THE ENGINE/TRANSMISSION SEEMS TO "SLAM" INTO DIFFERENT GEARS. I WAS TOLD BY THE DEALERSHIP THEY CANNOT CHECK FOR ISSUES WITH THE DRIVETRAIN IF THERE ARE NO CHECK ENGINE LIGHTS ON THE INSTRUMENT PANEL. THIS HAPPENS RANDOMLY BUT IS INCREASING IN FREQUENCY.
NHTSA ODI #11394650
310,000 miles · Feb 3, 2021
Engine
VEHICLE CONSUMES TOO MUCH OIL AND WILL FAIL TO HAVE ENOUGH OIL PRESSURE AND EMERGENCY PARKING BRAKE WILL ENGAGE RANDOMLY WHILE DRIVING AND CAR WILL STOP. OIL PRESSURE LIGHT WILL ENGAGE ALSO AND CAR CAN FAIL TO START. TOOK TO DEALERSHIP TO REPLACE PCV VALVE SINCE I HAD SIMILAR ISSUE WITH MY 2015 CHRYSLER 200 AND THE PCV VALVE WAS…
Read full complaint
VEHICLE CONSUMES TOO MUCH OIL AND WILL FAIL TO HAVE ENOUGH OIL PRESSURE AND EMERGENCY PARKING BRAKE WILL ENGAGE RANDOMLY WHILE DRIVING AND CAR WILL STOP. OIL PRESSURE LIGHT WILL ENGAGE ALSO AND CAR CAN FAIL TO START. TOOK TO DEALERSHIP TO REPLACE PCV VALVE SINCE I HAD SIMILAR ISSUE WITH MY 2015 CHRYSLER 200 AND THE PCV VALVE WAS CULPRIT. DEALERSHIP ADVISED TO RECONFIGURE PCM AND COME BACK FOR OIL CONSUMPTION TEST AFTER 1500 MILES. TOOK BACK TO DEALERSHIP AFTER THE 1500 MILES ON 2-2-21AND VEHICLE WAS FOUND TO BE LOW ON OIL. DEALERSHIP JUST TOPPED IT OFF AND SAID IT WAS "OKAY, NO FURTHER WORK NEEDED AT THIS TIME". THIS IS A DANGER AND THE CAR IS CONSUMING TOO MUCH OIL. THE PCV VALVE OR ENGINE NEEDS TO BE REPLACED
NHTSA ODI #11394454
16,638 miles · Feb 3, 2021
Electrical SystemEngineStructureFire
MULTIPLE TIMES I WOULD TRY TO START THE VEHICLE AND THE BATTERY WOULD BE DEAD. AFTER JUMPING THE CAR OFF IT WOULD OPERATE WITHOUT A PROBLEM. I TOOK THE CAR TO A REPAIR SHOP AND HAD IT CHECKED BUT NO PROBLEMS WERE FOUND. ON 02/01/2021 THE CAR AGAIN WOULD NOT START. I HAD A MECHANIC JUMP THE CAR OFF AND I LET IT IDLE TO BUILD UP T…
Read full complaint
MULTIPLE TIMES I WOULD TRY TO START THE VEHICLE AND THE BATTERY WOULD BE DEAD. AFTER JUMPING THE CAR OFF IT WOULD OPERATE WITHOUT A PROBLEM. I TOOK THE CAR TO A REPAIR SHOP AND HAD IT CHECKED BUT NO PROBLEMS WERE FOUND. ON 02/01/2021 THE CAR AGAIN WOULD NOT START. I HAD A MECHANIC JUMP THE CAR OFF AND I LET IT IDLE TO BUILD UP THE BATTERY. AFTER A FEW MINUTES THERE WAS A NOISE AND THEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD. THEN FIRE!
NHTSA ODI #11394389
25,000 miles · Feb 2, 2021
Engine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND HESITATED TO ACCELERATE. THE CHECK ENGINE AND AUTO START/STOP WARNING LIGHTS WERE ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE REVVED UP ABNO…
Read full complaint
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND HESITATED TO ACCELERATE. THE CHECK ENGINE AND AUTO START/STOP WARNING LIGHTS WERE ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE REVVED UP ABNORMALLY. AFTER TURNING AND RESTARTING THE VEHICLE THREE TIMES, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO QUALITY MOTORS (2022 W MAIN ST, INDEPENDENCE, KS 67301, (620)331-6090) WHERE IT WAS DIAGNOSED THAT THE CYLINDER COMPRESSION TEST SHOWED THAT THE NUMBER 2 CYLINDER WAS FAULTY HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE STALLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
NHTSA ODI #11394265
60,000 miles · Jan 27, 2021
Engine
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE VEHICLE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE VEHICLE STALLS FOR ABOUT 10 MINUTES. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD APPLIED THE EMERGENCY BRAKE TURN THE VEHICLE OF AND BACK ON WHICH THE VEHICLE RESUMED BACK TO…
Read full complaint
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE VEHICLE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE VEHICLE STALLS FOR ABOUT 10 MINUTES. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD APPLIED THE EMERGENCY BRAKE TURN THE VEHICLE OF AND BACK ON WHICH THE VEHICLE RESUMED BACK TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SWAY BAR, COMPRESSOR OIL CONSUMPTION WERE FAULTY AND NEEDED TO BE REPAIRED. HOWEVER, THE FAILURE RECURRED. NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. NO LEAKS PRESENT FROM DEALER NOR CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #11390236
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗