NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reportsMileage unknown · Nov 16, 2022
Electrical SystemEngine
I was driving my daughter to school going 25-30 miles per hour and the car engine shut off as we were moving on the road. I didn’t realize it was off until I couldn’t move the steering wheel. The car stopped in the middle of the road disrupting traffic. The lights on the dashboard were on but the engine wouldn’t start. The dashb…
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I was driving my daughter to school going 25-30 miles per hour and the car engine shut off as we were moving on the road. I didn’t realize it was off until I couldn’t move the steering wheel. The car stopped in the middle of the road disrupting traffic. The lights on the dashboard were on but the engine wouldn’t start. The dashboard message said “place the car on Parking, press the break and push the button to turn on the car”. I attempted several times to place the car in Parking but it wouldn’t recognize the shift. Finally after several harsh attempts of going from Drive to Parking on the shift, the lights went off and the car recognized being on Parking. I was able to turn the car back on and drove it to the dealer. This is the second time that the car shuts off, the first time I wasn’t driving it though. It stopped working while warming up with the Auto Start feature and parked. It was asking for the same “to place the car on parking” but the car was already on parking. Eventually we unplugged the battery and plugged it back on and after 20ish minutes the car turned on again. No code was detected by their computer scanner. Mechanic claimed I may just need oil. No diagnosis as of today.
NHTSA ODI #11493752
Mileage unknown · Nov 13, 2022
Electrical SystemEngineUnknown Or Other
My car will flash a "Coolant Temperature Too High" message, vehicle shuts itself down. There is no way it’s too hot and it is really unsafe for my car to just shut down.
NHTSA ODI #11493338
Mileage unknown · Nov 11, 2022
Electrical SystemService BrakesSuspension
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem pri…
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1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.
NHTSA ODI #11493230
Mileage unknown · Nov 10, 2022
Suspension
I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting agai…
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I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting again. I take it back to the same mechanic. They say the sway bar link needs to be replaced. Since I was just there they would replace at no charge, but I would have to pay labor fees. I didn’t care. Just wanted my car fixed. My car is my livelihood. I use it for work. Single working mother here.
NHTSA ODI #11493033
Mileage unknown · Nov 10, 2022
Electrical SystemService Brakes
About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12.0. I kept turning on and off and the car would not start just turn on(…
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About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12.0. I kept turning on and off and the car would not start just turn on(radio and lights). Finally said maybe a jump would help. I found someone who could jump my car and it finally worked. Voltage went up to 14.2. My battery was changed exactly one year ago by a jeep dealer. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. My breaks went hard, the voltage went down again. I was stuck on the street. I turned my hazards on to notify other cars. My son was in the car with me too. My anxiety level shot up. Ive had one too many issues with this car. I left the car off for about 10 mins and tried starting it again. Finally it turned on, weak, and all the lights went wonky but then it got stable and started running. I prayed that I get home safely. I did, and made an appointment to the service dealer. It is at the shop right now and they are trying to diagnose my car. Definitely a safety concern.
NHTSA ODI #11493028
Mileage unknown · Nov 10, 2022
Electrical SystemService BrakesVehicle Speed Control
My car lost acceleration on nj Garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luc…
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My car lost acceleration on nj Garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luckily. I stayed on the side of the road for about a few good long mins trying to figure out what to do or WHO to call. I then tried turning on the car again to see if it would start. It turned on and the oil warning blinked for like one second. That was it. Never stayed on like other cars do. Not one warning beforehand. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. Not this car, only this one second. I was heading into nyc and I just prayed my car wouldn’t shut down on me again until I got to my destination. Luckily got home safe and made an appointment to a mechanic. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. This is the reason my car malfunctioned. How is this safe? Especially that the car doesn’t give a warning, this has given me so much anxiety. I could have gotten into a major accident. Now I have to guess whether I’ve driven x amount of miles and now I have to change the oil. Such a safety hazard.
NHTSA ODI #11493021
80,000 miles · Nov 9, 2022
EnginePower Train
The contact owns a 2018 Jeep Compass. The contact stated that after starting the vehicle, while driving at various speeds, the transmission temperature warning light was illuminated. The contact also stated that when the gear shifter was shifted into reverse(R) or drive(D), the vehicle was jerking. The vehicle was taken to a loc…
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The contact owns a 2018 Jeep Compass. The contact stated that after starting the vehicle, while driving at various speeds, the transmission temperature warning light was illuminated. The contact also stated that when the gear shifter was shifted into reverse(R) or drive(D), the vehicle was jerking. The vehicle was taken to a local dealer on three different occasions; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
NHTSA ODI #11492964
Mileage unknown · Nov 8, 2022
Exterior Lighting
Recently purchased this 2018 Jeep Compass. Screen display brightness is blinding at night. Asked dealer about NHTSA Safety Recall T70/NHTSA 17V-740. Dealer said recall had been performed and only option was to replace instrument cluster at over $1000 parts & labor. This is not acceptable for an issue clearly described in the NHT…
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Recently purchased this 2018 Jeep Compass. Screen display brightness is blinding at night. Asked dealer about NHTSA Safety Recall T70/NHTSA 17V-740. Dealer said recall had been performed and only option was to replace instrument cluster at over $1000 parts & labor. This is not acceptable for an issue clearly described in the NHTSA Recall. There needs to be a reflash or software or sensor update. I cannot confirm what actions were actually taken by the dealer. Contacted FCA corporate and was told nothing further can be done. The cockpit central display is blindingly bright at night and is a safety hazard to driver and other motorists. It cannot be adjusted. The dealer was able to reproduce the issue but says recall performed and nothing further can be done. There were no warnings or messages with this issue as it is a defect or malfunction in components. If this cannot be resolved, I will simply trade the vehicle in as this should be the manufacturer's responsibility to correct this very unsafe situation. Thank you.
NHTSA ODI #11492688
Mileage unknown · Nov 4, 2022
Electrical SystemPower TrainUnknown Or Other
My 2018 Jeep Compass, Limited stalls out as I am driving. The headlights have never worked and when they do work they are intermittent.
NHTSA ODI #11492297
Mileage unknown · Nov 2, 2022
Fuel/propulsion SystemVehicle Speed Control
Daughter was driving. Came to a stop sign, proceeded through after stopping and the the car's accelerator wouldn't work and the car stalled in the middle of the intersection. She had to turn if off and it started back up after a few "weird" sounds. Took it to a shop we trust, they checked it quickly and couldn't find a reason…
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Daughter was driving. Came to a stop sign, proceeded through after stopping and the the car's accelerator wouldn't work and the car stalled in the middle of the intersection. She had to turn if off and it started back up after a few "weird" sounds. Took it to a shop we trust, they checked it quickly and couldn't find a reason. Checked the battery:fine. Checked the oil: was low, told to return soon for oil. This incident was repeated the next day. She stopped driving it, dropped it off at the same shop. The shop inspected throughly, found to have no oil in the engine. Have been advised to add oil to this car every 1000-1500 miles to keep it safe.
NHTSA ODI #11491902
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗