2018 Jeep Compass

Since the purchase of the car (2017), the vehicle has had the issue of excessive oil consumption causing the vehicle to burn up oil at higher unknown fluctuating rates. The vehicle doesn’t have an oil life indicator to begin with, and the only thing that indicates you have no oil in your car is the oil pressure light that will SOMETIMES pop on and off. My car has stalled out multiple times while driving on the road and luckily has never happen on the freeway. I have been getting routine oil changes more than frequently ( anywhere from 1500-2000 miles sooner than the recommended oil change. What’s concerning is the oil is burning up at an unknown fluctuating rate, making it hard to tell when there is any oil left in the vehicle. This is causing the vehicle to stall randomly while operating it, which ultimately can result in a devastating fatal crash in the near future. Every time I get an oil change there is little to no oil left in the vehicle. This is an issue that needs to get addressed for the safety and well being of myself, family, and others on the road.

People involved: Car purchased from CarMax- Michael Sanders is my current contact CNA- Warranty company Auto Clinic- first auto repair shop brought to. Previous owner issues- [XXX] Auxillary battery replaced-22,821 [XXX] Towed in to dealership- 2/3 qts low on oil 23, 230 [XXX] oil consumption test- 26,797 [XXX]- Restart oil test- 29,546 [XXX]- passed oil test- NOt sure how because was driven less than 40 miles- 29,583 Carmax oil change prior to purchase- [XXX] at 35,920 miles. Purchased car with 35,927 miles Drove 3,455 miles before first engine light. Current odometer reading is approximately 40,000 [XXX] Car purchased [XXX]- Called into work. Car would not go over 40 miles per hour. Service engine light and oil light on. [XXX]- Towed to Auto Clinic [XXX] Rental car from Enterprise [XXX] Rental returned and loaner issued [XXX] -Auto Clinic- [XXX] AClinic calls and says possible ring failure. CNA needs oil consumption test to determine how much oil is being burnt. AClinic recommends a tear down to determine the extent of the damage. [XXX]- Engine died on the way to work. Took day off and towed to CarMax. [XXX] Notified car is ready. Low on oil. Oil change and oil consumption test [XXX]- Picked up car after returning from out of town. Did not feel confident driving. [XXX] Service engine light is on again. Drove to CarMax/ recommendation by Chris Prayer. U110A was the diagnostic reading. Was given a loaner from CarMax. Main battery was low, draining from auxiliary battery. [XXX] car is ready to be picked up. [XXX] Reporting of door panel issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"Coolant Temperature High" warning occur frequently at any situation doesn't matter time or weather. Especially when waiting at a cross section for green light or turning. It shut off the car once on the high way, lucky I was not injured. The problem started more than a year ago. I brought it to the dealer and they ran a thousand of test but could not diagnose the issue. They told me they may have to dissemble the car to find the root cause and returned the car to me, asked me to try to keep driving. After that the problem seemed disappear but it came up again a week ago.

I purchased the vehicle on [XXX] from Mall Chevy in Cherry Hill NJ. From the first day, i was getting an intermittent A! warning for the vehicle start/stop function. The vehicle would feel like it is trying to turn off when not active. Finally on [XXX], it stayed on. The entire time i have been trying to get the dealership to fix it, they refused to look at it. The transmission keeps slipping, jerking forward and back, wants to take off at a stop. They refuse to acknowledge. I finally took it to Performance Dodge in Woodbury NJ, they determined it was a defective IBS( Intelligent battery sensor). Then a BCM issue was determined and 2 wires had insulation exposed, an OHMED was needed as well as HVAC and DTCM updates. It still needs ABS and TCM module work. The vehicle still feels like it wants to shut off, jerks while accelerating and makes a banging sound INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver side headlight went out approximately 8 months after purchasing the vehicle used which was out of the 6 months that the dealer had a warranty. I have replaced the headlight and ballast and it is still not working properly. I have checked and confirmed voltage by testing the driver side against the passenger side which does work and all voltages match going into the rear plug of the headlight assembly. Looking on forums, I am not the only individual with this problem and the dealership wants to charge $170.00 dollars to run a diagnostic. This problem is certainly not due to lack of preventative maintenance, this appears to be a defect in the vehicle itself.

Head light problem lights not working took to dealership brought a new headlight assembly that didn’t fix the problem waited 7 hours they still couldn’t fix the problem took vehicle home I replaced a fuse,relay, and bulb that fix the problem . Six months later the same problem headlight please look in to this , need to be recalled.