NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
193 reportsClear category filterMileage unknown · May 17, 2024
Seat BeltsStructureUnknown Or Other
Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son’s car seat is seated on the right back seat where the water leakage is coming from. I don’t want any mold to grow under his car seat or on his …
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Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son’s car seat is seated on the right back seat where the water leakage is coming from. I don’t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don’t want them to get spoiled or become contaminated.
NHTSA ODI #11589382
Mileage unknown · Mar 22, 2024
Unknown Or Other
"Coolant Temperature High" warning occur frequently at any situation doesn't matter time or weather. Especially when waiting at a cross section for green light or turning. It shut off the car once on the high way, lucky I was not injured. The problem started more than a year ago. I brought it to the dealer and they ran a thousan…
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"Coolant Temperature High" warning occur frequently at any situation doesn't matter time or weather. Especially when waiting at a cross section for green light or turning. It shut off the car once on the high way, lucky I was not injured. The problem started more than a year ago. I brought it to the dealer and they ran a thousand of test but could not diagnose the issue. They told me they may have to dissemble the car to find the root cause and returned the car to me, asked me to try to keep driving. After that the problem seemed disappear but it came up again a week ago.
NHTSA ODI #11578845
Mileage unknown · Mar 21, 2024
EnginePower TrainUnknown Or Other
I purchased the vehicle on [XXX] from Mall Chevy in Cherry Hill NJ. From the first day, i was getting an intermittent A! warning for the vehicle start/stop function. The vehicle would feel like it is trying to turn off when not active. Finally on [XXX], it stayed on. The entire time i have been trying to get the dealership to fi…
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I purchased the vehicle on [XXX] from Mall Chevy in Cherry Hill NJ. From the first day, i was getting an intermittent A! warning for the vehicle start/stop function. The vehicle would feel like it is trying to turn off when not active. Finally on [XXX], it stayed on. The entire time i have been trying to get the dealership to fix it, they refused to look at it. The transmission keeps slipping, jerking forward and back, wants to take off at a stop. They refuse to acknowledge. I finally took it to Performance Dodge in Woodbury NJ, they determined it was a defective IBS( Intelligent battery sensor). Then a BCM issue was determined and 2 wires had insulation exposed, an OHMED was needed as well as HVAC and DTCM updates. It still needs ABS and TCM module work. The vehicle still feels like it wants to shut off, jerks while accelerating and makes a banging sound INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11578663
Mileage unknown · Mar 5, 2024
Electrical SystemFuel/propulsion SystemUnknown Or Other
While driving I often get an oil warning light and have had my engine system entirely and randomly shut down while driving. I have the oil changed regularly and serviced regularly and still have this problem. The entire system shuts down while driving and I’m left unable to move. It’s incredibly dangerous!
NHTSA ODI #11575456
Mileage unknown · Mar 3, 2024
Electrical SystemUnknown Or OtherCrash
My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it’s been replaced several times
NHTSA ODI #11575178
Mileage unknown · Feb 12, 2024
EngineFuel/propulsion SystemUnknown Or Other
Burning through oil! No light on for oil and not to mileage for oil change. Happened to check oil this morning and there was only a tiny bit on stick like hardly any. This is not the only issue with this vehicle.
NHTSA ODI #11571373
Mileage unknown · Feb 11, 2024
EngineUnknown Or Other
My car has completely shut off at an intersection/stop light twice. Shuts off while in drive tells me I need to start again. Emergency brake engages. One of the times I had to be towed out of the intersection. I spent $500 replacing both batteries thinking it may be that. A month later (today) car strands me at a stoplight again…
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My car has completely shut off at an intersection/stop light twice. Shuts off while in drive tells me I need to start again. Emergency brake engages. One of the times I had to be towed out of the intersection. I spent $500 replacing both batteries thinking it may be that. A month later (today) car strands me at a stoplight again. Same thing car cuts off and emergency brakes engages. This time after 4 attempts I was finally able to start it to get out of way of traffic’s.
NHTSA ODI #11571346
Mileage unknown · Feb 10, 2024
Electrical SystemUnknown Or Other
Car randomly shuts off while driving regardless of speed
NHTSA ODI #11571194
Mileage unknown · Jan 26, 2024
Unknown Or Other
My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the bu…
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My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the button to restart. Sometimes it takes several tries to get it to start again. I have been in almost 4 accidents because of this. Other times it happens when the automatic start re-engages at a stop light. It has happened while I am in my garage and it has been sitting overnight. It has happened while driving for 10 minutes, hours, etc. I have taken this into the dealership several times and they have not been able to find any codes or issues. At one point the dealership had my vehicle for 2 weeks trying to duplicate the issue to no avail. It comes and goes so quickly I have only been able to get a picture of the warning lights but not the high coolant temperature warning. This is a huge safety issue.
NHTSA ODI #11567977
Mileage unknown · Jan 10, 2024
Electrical SystemForward Collision AvoidanceUnknown Or Other
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering m…
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Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
NHTSA ODI #11564683
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗