NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
193 reportsClear category filter10,000 miles · Aug 29, 2019
Electrical SystemEngineUnknown Or Other
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTI…
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THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
NHTSA ODI #11252308
Mileage unknown · Aug 27, 2019
EngineUnknown Or Other
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT…
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MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
NHTSA ODI #11246684
11,400 miles · Aug 11, 2019
Electrical SystemPower TrainUnknown Or Other
WHILE STOPPED AT A STOP LIGHT AUTO START/STOP TURNED THE CAR OFF AS NORMAL. A FEW MOMENTS LATER THE BRAKE LIGHT ILLUMINATED ON THE DASH AND THE ELECTRONIC EMERGENCY BRAKE TURNED ON. I RELEASED MY FOOT FROM THE BRAKE TO SEE IF THE CAR WOULD START BACK UP IT WOULD NOT. THE DASH READ OUT IN PARK AND START. I ATTEMPTED HOWEVER CAR W…
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WHILE STOPPED AT A STOP LIGHT AUTO START/STOP TURNED THE CAR OFF AS NORMAL. A FEW MOMENTS LATER THE BRAKE LIGHT ILLUMINATED ON THE DASH AND THE ELECTRONIC EMERGENCY BRAKE TURNED ON. I RELEASED MY FOOT FROM THE BRAKE TO SEE IF THE CAR WOULD START BACK UP IT WOULD NOT. THE DASH READ OUT IN PARK AND START. I ATTEMPTED HOWEVER CAR WOULD NOT START. THE EMERGENCY BRAKE WOULD NOT TURN OFF EITHER. I HAD TO CALL ROAD SIDE ASSISTANCE FOR A TOW. VEHICLE ONLY HAS 11,400 MILES. THE CAR IS AT THE DEALERSHIP I AM WAITING ON THEIR INVESTIGATION.
NHTSA ODI #11243151
Mileage unknown · Aug 7, 2019
Unknown Or Other
I GOT INTO MY VEHICLE WHEN A PULL OUT OF MY PARKING SPOT THE VEHICLE SHUT OFF. I PUT THE VEHICLE IN NEUTRAL WITH THE PARKING BRAKE ON A TRIED TO START IT. THE VEHICLE WOULD CRANK BUT NOT START. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES UNTIL IT FINALLY TURNED ON.
NHTSA ODI #11242190
1,800 miles · Aug 1, 2019
Unknown Or Other
VEHICLE TURNS OFF AND SAYS KEY FOB HAS LEFT. VEHICLE. CHRYSLER UNABLE TO FIX ISSUES OR ADDRESS IT. MAJOR SAFETY CONCERN
NHTSA ODI #11241095
5,000 miles · Jul 20, 2019
Electrical SystemEngineUnknown Or Other
EVERY TIME I AM DRIVING MY CAR MY CAR WILL DO WHAT I CALL A "SPAZ OUT" MOMENT. THE DASH WARNING LIGHTS ALL COME ON AND A LOUD DING BEGINS. MY CAR DASH LIGHTS UP LIKE A CHRISTMAS TREE AND EACH NOTICE POPS UP: TRANSMISSION NEEDS SERVICE, 4 WHEEL DRIVE NEEDS SERVICED. TRACTION SYSTEM NEEDS SERVICE, EMERGENCY BREAK NEEDS SERVICE…
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EVERY TIME I AM DRIVING MY CAR MY CAR WILL DO WHAT I CALL A "SPAZ OUT" MOMENT. THE DASH WARNING LIGHTS ALL COME ON AND A LOUD DING BEGINS. MY CAR DASH LIGHTS UP LIKE A CHRISTMAS TREE AND EACH NOTICE POPS UP: TRANSMISSION NEEDS SERVICE, 4 WHEEL DRIVE NEEDS SERVICED. TRACTION SYSTEM NEEDS SERVICE, EMERGENCY BREAK NEEDS SERVICE. THEN THEY ALL GO OFF THE CHECK ENGINE LIGHT REMAINS ON. I AM VERY WORRY FOR MY SAFETY AND OTHER IF THIS VEHICLE LOCKS THE WHEELS WHILE DRIVING ON THE HIGH WAY. MOST MY DRIVING IS ON THE HIGH WAY AT THE SPEED OF 70MPHS.
NHTSA ODI #11233618
45,000 miles · Jul 18, 2019
Electrical SystemEngineUnknown Or Other
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE V…
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I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
NHTSA ODI #11232968
11,000 miles · Jul 7, 2019
Unknown Or Other
THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT …
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THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT VERY HARD TO STEER. I HAD TO PULL OVER AND RE-START THE CAR AGAIN. I HATE THIS START STOP FUNCTION. IT DOESNT ALWAYS START BACK UP IMMEDIATELY AFTER LETTING OFF THE BRAKES. ALMOST CAUSED ME TO WRECK
NHTSA ODI #11229959
27,000 miles · Jul 4, 2019
SteeringUnknown Or Other
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
NHTSA ODI #11229452
11,000 miles · Jun 22, 2019
EnginePower TrainUnknown Or Other
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT …
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I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
NHTSA ODI #11221928
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗