NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
193 reportsClear category filter29,000 miles · Nov 21, 2019
EnginePower TrainUnknown Or Other
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND …
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I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
NHTSA ODI #11281517
29,677 miles · Nov 18, 2019
EnginePower TrainUnknown Or Other
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVIC…
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PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
NHTSA ODI #11280735
20,400 miles · Oct 27, 2019
EngineUnknown Or OtherVehicle Speed Control
PROBLEMAS CON EL CHECK ENGINE SE ENCIENDE LA LUZ DEL PANEL Y LA LUZ DE LA TRANSMISIN
NHTSA ODI #11271309
25,000 miles · Oct 25, 2019
EngineService BrakesUnknown Or Other
IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWA…
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IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWAY.
NHTSA ODI #11270977
20,000 miles · Oct 24, 2019
EnginePower TrainUnknown Or Other
WHILE DRIVING MY CAR AND MAKING A TURN ON A BUSY INTERSECTION IN CHICAGO MY CAR COMPLETELY SHUT OFF. IT APPEARS TO BE ON, BUT I CANNOT ACCELERATE. I TURN THE CAR OFF, THERE'S A STALL BEFORE MY CAR COMPLETELY RESTARTS. NO LIGHTS HAVE COME ON AT ALL. WHEN THE CAR FINALLY COMES BACK ON, THE EMERGENCY BRAKE IS ACTIVATED AND IT TAKES…
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WHILE DRIVING MY CAR AND MAKING A TURN ON A BUSY INTERSECTION IN CHICAGO MY CAR COMPLETELY SHUT OFF. IT APPEARS TO BE ON, BUT I CANNOT ACCELERATE. I TURN THE CAR OFF, THERE'S A STALL BEFORE MY CAR COMPLETELY RESTARTS. NO LIGHTS HAVE COME ON AT ALL. WHEN THE CAR FINALLY COMES BACK ON, THE EMERGENCY BRAKE IS ACTIVATED AND IT TAKES SOME TIME TO GET IT TO TURN OFF. I AM NOT DUE FOR AN OIL CHANGE FOR AT LEAST ANOTHER 2K MILES.
NHTSA ODI #11270618
26,000 miles · Oct 6, 2019
Unknown Or Other
THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LIN…
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THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LINKED TO A ISSUE WITH THE ENGINE OVER CONSUMING OIL.
NHTSA ODI #11266574
7,000 miles · Sep 30, 2019
EngineUnknown Or Other
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HA…
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SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
NHTSA ODI #11265272
14,000 miles · Sep 25, 2019
Electrical SystemUnknown Or Other
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS …
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I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
NHTSA ODI #11258181
28,213 miles · Sep 16, 2019
Electrical SystemEngineUnknown Or Other
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETE…
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BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
NHTSA ODI #11255681
3,000 miles · Sep 12, 2019
Electrical SystemEngineUnknown Or Other
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 201…
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CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
NHTSA ODI #11255057
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗