THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AF…
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THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
NHTSA ODI #11255461
27,000 miles · Jul 4, 2019
SteeringUnknown Or Other
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
NHTSA ODI #11229452
4,000 miles · Jun 18, 2019
EnginePower TrainSteering
THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "L…
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THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "LOW OIL" LEVELS HOWEVER CAR IS ONLY 7 MONTHS OLD AND JUST 4K MILES. HE RECOMMENDED I CHANGE THE OIL EVERY 750 MILES! 750! A STANDARD CAR IS EVERY 5,000 MILES. THE FACT THAT MY OIL CHANGE COULD BE THE DETERMINING FACTOR BETWEEN MY ENGINE TURNING OFF MID DRIVE AND GETTING IN AN ACCIDENT IS ABSURD. WHILE RESEARCHING THERE ARE HUNDREDS OF SIMILAR CASES WITH THE SAME CAR. PEOPLE HAVE GOTTEN IN ACCIDENTS DUE TO THE CAR STALLING ON HIGHWAYS AND INTERSECTIONS. NOT SAFE TO DRIVE. DO NOT RECOMMEND. LEGITIMATELY SCARED TO DRIVE. SHOULD NOT BE ALLOWED ON THE ROAD!
NHTSA ODI #11221045
10,200 miles · Jun 18, 2019
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN…
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WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.
NHTSA ODI #11221033
8,000 miles · Jun 13, 2019
EngineFuel/propulsion SystemSteering
WHILE DRIVING MY VEHICLE UNDER NORMAL OPERATING CONDITIONS ON A BUSY STREET THE VEHICLE SUDDENLY AUTONOMOUSLY SHUT DOWN ALMOST CAUSING A CATASTROPHIC MULTI CAR COLLISION. VEHICLE COULD NOT BE RESTARTED AND NEEDED TO BE TOWED TO DEALERSHIP FOR SERVICE. STILL AWAITING CORRECT DIAGNOSIS FROM DEALER.
NHTSA ODI #11219667
3,500 miles · May 6, 2019
Electrical SystemEngineSteering
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEAL…
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I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
NHTSA ODI #11205766
8,300 miles · Jun 7, 2018
Steering
STEERING WHEEL WAS MAKING A POPPING NOISE WHEN TURNING. WHILE DRIVING ON THE INTERSTATE A BOLT AND WASHER FELL ONTO THE FLOOR LANDING RIGHT NEXT TO MY FOOT. TOOK IT IMMEDIATELY TO THE DEALERSHIP AND IT WAS DISCOVERED THAT IT WAS A STEERING COLUMN BOLT THAT HAD FELL OUT. THE DEALERSHIP REINSTALLED THE BOLTS AND HAD TO RE-TORQUE T…
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STEERING WHEEL WAS MAKING A POPPING NOISE WHEN TURNING. WHILE DRIVING ON THE INTERSTATE A BOLT AND WASHER FELL ONTO THE FLOOR LANDING RIGHT NEXT TO MY FOOT. TOOK IT IMMEDIATELY TO THE DEALERSHIP AND IT WAS DISCOVERED THAT IT WAS A STEERING COLUMN BOLT THAT HAD FELL OUT. THE DEALERSHIP REINSTALLED THE BOLTS AND HAD TO RE-TORQUE THE REST OF THE STEERING COLUMN BOLTS.
NHTSA ODI #11100326
178 miles · Feb 20, 2018
EngineFuel/propulsion SystemSteering
I JUST LEASED A BRAND NEW JEEP COMPASS. AT ABOUT 178 MILES, I FILLED UP MY GAS TANK FOR THE FIRST TIME. AFTER LEAVING THE GAS STATION, MY CAR STALLED ABOUT .2 MILES DOWN THE ROAD WHILE GOING ABOUT 10MPH. THE MESSAGE ON THE DASH STATES TO SHIFT INTO PARK AND THEN INTO THE DESIRED GEAR, BUT THE ENGINE WOULD NOT TURN OVER.FROM THER…
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I JUST LEASED A BRAND NEW JEEP COMPASS. AT ABOUT 178 MILES, I FILLED UP MY GAS TANK FOR THE FIRST TIME. AFTER LEAVING THE GAS STATION, MY CAR STALLED ABOUT .2 MILES DOWN THE ROAD WHILE GOING ABOUT 10MPH. THE MESSAGE ON THE DASH STATES TO SHIFT INTO PARK AND THEN INTO THE DESIRED GEAR, BUT THE ENGINE WOULD NOT TURN OVER.FROM THERE, THE ENGINE WOULD START AND I COULD DRIVE, BUT ONLY FOR A FEW SECONDS BEFORE THE ENGINE SHUT DOWN AGAIN AND THE STEERING WHEEL LOCKED. THE DEALERSHIP STATED THAT THERE IS AN ISSUE WITH THE SENSOR IN THE PASSENGER SIDE DOOR CAUSING THE ISSUE, BUT I HAD NO PROBLEMS UNTIL I FILLED UP MY GAS TANK. I FEAR THIS WILL HAPPEN AGAIN WHILE DRIVING ON THE HIGHWAY, OR ON A BUSY ROAD.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Jeep Compass Problems, Complaints & Recalls | Skip That Year