2018 Jeep Compass

MAKING A LEFT TURN TO ENTER EXPRESSWAY MY VEHICLE PARKING BRAKE CAME ON BY ITSELF STALLED VEHICLE WAS ABLE TO FINISH THE TURN AND PULLED OFF TO SIDE OF ROAD. WEEK LATER TODAY PULLED UP TO RED LIGHT PARKING BRAKE CAME ON VEHICLE STALLED TOOK A WHILE TO RESTART . I AM FEARFUL OF GETTING INTO AN ACCIDENT. TAKING TO DEALERSHIP ON TUESDAY DEC.15 2020.

ISSUE IS WHAT SEEMS TO BE WITH THE FRONT SUSPENSION AND IT'S ALIGNMENT. I'M PRETTY SURE THERE'S NOT ANYTHING BROKEN, IN FACT I'M ACTUALLY BAFFLED UNLESS IT IS A POSSIBLE 'CAMBER' ISSUE/SETTING. MORE SPECIFIC: NEGATIVE CAMBER, CAUSING BOTH TIRES TO BALD ON THE INSIDE, EVENLY IF THAT MAKES SENSE. (BUT I'M NOT GOING TO ACT LIKE I KNOW MY STUFF, CAUSE IT'S NOT MY PROFESSION) SEE ATTACHED BELOW...ALSO SPOKE WITH SERVICE SUPERVISOR MENTIONED (OVER PHONE), HE SAYS A POTENTIAL TOE OUT, IN WHICH IS ALSO ON ATTACHED SHEET. IF NEEDED I COULD SEND THE PHOTOS OF THE TIRES WEAR PATTERN. CAR MILEAGE (43K) VEHICLE DOES NOT PULL, VEHICLE WAS NOT IN MOTION, & WE'VE ONLY HAD THE VEHICLE A LITTLE OVER A YEAR. READ ABOUT OTHER RECALLS OF SAME MAKE/YEAR THUS REASON BEHIND COMPLAINT. THERE IN THE ATTACHMENT, LOOKS A LITTLE OVER-EMPHASIZED, HOWEVER, ISSUE IS THIS BAD.

WHILE DRIVING MY JEEP COMPASS, THE ENGINE WILL RANDOMLY SHUT DOWN/STALL. THE LAST INCIDENT OCCURRED WHILE CROSSING RAILROAD TRACKS. THE ENGINE SHUTS DOWN DUE TO LOW ENGINE PRESSURE AS A SAFETY FEATURE TO PREVENT DAMAGE TO THE ENGINE (INFORMATION FROM THE DEALERSHIP). HOWEVER, THE ENGINE SHUTTING DOWN/STALLING IS ACTUALLY CREATING A HAZARD. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS AND THE VEHICLE IS A 2018 (2 TIMES WHILE ON MULTI LANE HIGHWAYS AND 1 TIME WHOLE CROSSING RAILROAD TRACKS). THE DEALER SOLUTION IS THAT THE OIL NEEDS TO BE CHECKED PRIOR TO EVERY OPERATION TO ENSURE IT IS WITHIN OPERATING LEVELS WHICH IS COMPLETELY UNACCEPTABLE. THE DEALERSHIP ALSO STATED THAT BURNING 1 QUART OF OIL / 4000 MILES IS WITHIN TOLERANCE FOR THE ENGINE IN THE VEHICLE. ALSO UNACCEPTABLE. I'M JUST LUCKY I WASN'T TRANSPORTING CHILDREN IN THE VEHICLE DURING ANY OF THE INCIDENTS (PART OF MY JOB TO TRANSPORT CHILDREN USING MY PERSONAL VEHICLE). CURRENTLY JEEP PROVIDES NO REMEDY FOR THE ISSUE OTHER THAN TO CONSTANTLY CHECK THE OIL. MY CONCERN IS WHAT WILL THEIR RESPONSE BE WHEN SOMEONE STALLS ON A RAILROAD TRACK WITH AN ONCOMING TRAIN?

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.

1) THE JEEP COMPASS WAS TRAVELING IN MOTION ON A FARM TO MARKET ROAD AND STALLED. IT COMPLETELY SHUT DOWN. NO STEERING, NO BRAKING. COMPLETE FAILURE. NO WAY TO SIGNAL OR LET OTHERS TRAVELING DOWN THE SAME HIGHWAY THAT THE VEHICLE WAS STALLED. 2) THE HOOD HAS POPPED OPEN WHILE TRAVELING DOWN A MAJOR HIGHWAY. 3) ALL THE ALARMS IN THE VEHICLE HAVE GONE OFF WHILE TRAVELING DOWN THE ROAD. 4) THE LOW OIL PRESSURE LIGHT AND ALARM HAS GONE OFF WHILE TRAVELING DOWN THE ROAD. 5) SETTINGS, SUCH AS PARK BRAKE AND RADIO, HAVE CHANGED INDISCRIMINATELY. **BY FAR, THE MOST SERIOUS AND DANGEROUS PROBLEM IS THE VEHICLE STALLING WHEN IN MOTION. THEN, IT WAS HARD TO RESTART, IN THE MIDDLE OF THE ROAD!!**

CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.

SAME ISSUE 2X NOW AND FEEL MY LIFE AND OTHERS ARE JEOPARDIZED. WHILE DRIVING ON A HIGHWAY COMING TO A RED LIGHT SLOWING DOWN FOR THE LIGHT TO THEN TURN GREEN WHILE PUSHING THE GAS THE CAR STALLED, SHUT DOWN AND EMERGENCY BRAKE TURNED ON, NOTHING WOULD WORK. I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO EVEN MOVE THE CAR OFF THE LANE OF THE HIGHWAY AND WAS NEARLY IN A CAR ACCIDENT. THE FIRST INCIDENT THE VEHICLE WAS TAKEN IN FOR SERVICE AND WAS TOLD I NEEDED AN OIL CHANGE. I SAID SO WHILE I'M DRIVING, GETTING ON A HIGHWAY 1.5 MINUTES AFTER LEAVING MY HOME MY CAR WILL JUST SHUT DOWN? THE ANSWER WAS YES! UNACCEPTABLE!! HOW ABOUT THE CAR NOT TURNING ON DUE TO LOW OIL OR THINGS OF SUCH INSTEAD OF THE CAR TURNING ON AND ALLOWING YOU TO DRIVE ENOUGH TO GET UP TO 50 MPH THEN JUST SHUTTING DOWN. AGAIN TODAY AND CAR IS BEING TOWED TO DEALER. I HAVE UCONNECT AND RECEIVE EMAILS OF MY CAR DIAGNOSTICS. ONLY 3 DAYS AGO IT SENT A "SUGGESTED" OIL CHANGE. UNDERSTAND THAT UCONNECT HAS AN "IMMEDIATE ACTION NEEDED" ALERT. IF THE CAR SHUTS DOWN I WOULD ASSUME THIS SHOULD BE AN IMMEDIATE ACTION NOT A SUGGESTION. THERE IS NO OIL INDICATOR ON MY DASHBOARD. THIS IS A HUGE SAFETY ISSUE AND CONCERN AND MUST BE IMMEDIATELY. I WILL BE REACHING OUT TO ANY AND ALL NEWS STATIONS THAT WILL HEAR MY STORY AND READ THE HUNDREDS REPORTED IF LEGITIMATE ACTION IS NOT TAKEN SPECIFIC TO THIS LIFE SAFTEY ISSUE! I WAS IN A CAR ACCIDENT IN 2017 AND AN AIRBAG BLEW MY LEFT EYE APART AND HAS LEFT ME BLINDED IN ONE EYE. I PURCHASED THIS VEHICLE TO MAKE ME FEEL SAFE DUE TO THE BLIND SPOT ALERT FUNCTION. I NOW HAVE TO BE CONCERNED THAT I MAY JEOPARDIZED THE SAFETY OF MYSELF AND OTHERS OVER AN OIL CHANGE?! I HOPE THIS REACHES THE RIGHT SOURCE AND I HOPE THEY READ THE HUNDREDS OF OTHER REPORTS THAT ARE EXACTLY THE SAME OR JEEP WILL BE ON THE NEWS AND ALL THOSE THAT TURNED A CHEEK. *DT *DT CONSUMER STATED HER FIANC STOPPED AT THE DEALERSHIP THIS MORNING AND AGAIN THEY ARE STATING THIS HAPPENS WHEN THE OIL IS LOW.*JB

NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!