2018 Jeep Compass

I have a 2018 Jeep Compass with 22k miles. The touch screen panel is delaminating, it started in June at the top of the screen and has already moved almost halfway down the screen. It’s causing “ghost touches”. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It’s distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won’t, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don’t know if the lights are going to work when I have to drive at night. I can’t see the roads in poorly lit areas, other cars can’t see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the Jeep has always had bugs, but nothing like the screen and headlights.

The contact owns a 2018 Jeep Compass. The contact stated that water was entering the headlight housing and the headlights failed to illuminate as needed. The vehicle was taken to the dealer where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

CAR HAS STALLED WHILE DRIVING. NO TRANSMISSION FLUID AND JUST BOUGHT FROM DEALER LESS THAN 600 MILES AGO. ENGINE RUNS HOT TO THE POINT VEHICLE STOPS WHILE DRIVING. ELECTRICAL SYSTEM MALFUNCTIONS AND WINDOWS GO UP AND DOWN. BURNING THROUGH COOLANT AND TRANSMISSION FLUID AS WELL AS OIL. CAR OVERHEATS UPON ANY ACCELERATION AND SHUTS OFF. ALL OCCUR WHILE IN MOTION. VEHICLE ELECTRICAL SYSTEM AND LIGHTS TOO BRIGHT AT NIGHT AND CANNOT SEE YOU BACK UP WHILE PARKED OR IN MOTION. CANNOT DIM. VEHICLE GEAR SHIFT IS ROUGH IN AND OUT OF GEAR (IN DRIVE TO PARKED). COULD NOT PARK WHEN STALLED.

AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB

THE DASH LIGHTS DO NOT DIM WHEN TRANSITIONING FROM DAY TO NIGHT DRIVING. I HAVE TO PULL THE VEHICLE OVER, TURN IT OFF, WAIT A FEW MINUTES AND RESTART. SOMETIMES IT TAKES THREE OR FOUR TRIES BEFORE THE LIGHTS DIM. ADDITIONALLY, THE REVERSE CAMERA DISPLAY DOES NOT DIM AT NIGHT. I HAVE ALMOST BACKED INTO A DITCH AND A TREE BECAUSE I WAS BLINDED BY THE CAMERA DISPLAY. USUALLY I HAVE TO PUT SOMETHING OVER IT WHILE BACKING UP AT NIGHT IN ORDER TO DO SO SAFELY. VERY POOR DESIGN IN BOTH THE DASH AND REVERSE CAMERA DIMMING TECHNOLOGY. IT'S NOT LIKE THE DIMMING FEATURE IS NEW TECHNOLOGY!

WHEN USING THE BACK-UP CAMERA, THE LICENSE PLATE LIGHTS SHINE INTO THE CAMERA AND THE BRIGHTNESS IS PRACTICALLY BLINDING. IT EXTREMELY DIFFICULT TO JUDGE/MANEUVER THE CAR, EVEN IF USING THE MIRRORS ,AND NOT THE CAMERA, TO BACK-UP. THERE IS NO WAY TO ADJUST THE BRIGHTNESS MANUALLY. IF OTHER CARS/PEOPLE ARE IN THE VACINITY, IT MAY CAUSE A SAFETY ISSUE.