2018 Jeep Compass

DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**

VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS

VEHICLE LEASED NEW BEGAN TO HAVE GRUMBLING, LOAD HUMMING NOISE COMING FROM TRANSMISSION AT 37MPH. TOOK TEST DRIVE IN ANOTHER VEHICLE SAME NOISE. JEEP SAID KNOWN ISSUE WAITING FOR UPDATE. TOOK VEHICLE BACK TO DEALER UPDATED TRANSMISSION AND DRIVE LINE MODULE. NOISE STILL THERE, IF VECHILE PLACED IN 4X4 OR ESC TURNED OFF NOISE WILL DISAPPEAR. NOISE SOUNDS LIKE IT CAN BE DRIVELINE OR TRANSMISSION NOT IN RIGHT GEAR. CAR IS NOT SHIFTING CORRECTLY AND RPM GOES HIGH. VEHICLE HAS STALLED OUT A FEW TIMES FOR NO REASON CAR WAS STATIONARY WITH FOOT ON BRAKE AND THE AUTO START OFF DISABLED. HEATED STEERING WHEEL AND SEATS GET EXTREMELY HOT. SHUT DOWN ON THERE OWN AT TIMES FOR NO REASON. POOR GAS MILEAGE IS RELATED TO ENGINE, TRANSMISSION AND DRIVELINE PROBLEMS

MALFUNCTION INDICATOR LIGHT IS ON, RIGHT SIDE OF RPM GAUGE IS LITE UP WITH THREE BARS. VEHICLE HAS LARGE CLUNK WHEN TURNING CORNERS AND ACCELERATING, ATTEMPTS TO STALE AT LOW SPEEDS. NOTE I TURN OFF THE STOP/START SWITCH AS I DO NOT LIKE IT TO TURN OFF AT STOP SIGNS. THE VEHICLE ACTS LIKE IT IS STILL ON. THE DEALER SAID IT COULD NOT LOOK AT MY CAR FOR TWO WEEKS. THE VEHICLE HAS 2,496 MILES ON IT. THEY TOLD ME THE FIRST TIME I COMPLAINED THAT I DON'T KNOW HOW TO PROPERLY DRIVE AND I HAVE BEEN DRIVING FOR 40 YEARS. VEHICLE IS DANGEROUS FOR STALLING OUT EVEN AT SPEEDS OF 10-20 MPH. WHEN I SHIFT FROM PARK TO DRIVE IN MY GARAGE, IT FEELS LIKE THE REAR END IS GOING TO BUST THROUGH THE FLOOR BOARDS.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, IT LURCHED FORWARD AND STRUCK THE PRECEDING VEHICLE. THE PRECEDING VEHICLE HAD A TRAILER HITCH AND RIPPED OFF THE CONTACT'S BUMPER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO RAINBOW CHRYSLER DODGE JEEP RAM OF MCCOMB, LLC (101 RAINBOW WAY, MCCOMB, MS 39648, (601) 684-7020), BUT THEY DID NOT INSPECT THE DAMAGE AND STATED THEY WERE NOT A COLLISION CENTER. THE CONTACT WAS REFERRED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO MAKE AN APPOINTMENT WITH ANOTHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,000.

FRONT DISPLAY PANEL FLASHES OFF AND SCREEN GOES COMPLETELY BLACK THEN SERVICE ENGINE LIGHT COMES ON AND ENGINE STALLS. THEN A MULTITUDE OF SERVICE ALERTS GO ACROSS THE SCREEN AND THE DISPLAY SCREEN CONTINUES TO FLASH ON AND OFF. HAVE TO TRANSITION THE CAR OUT OF DRIVE AND BACK INTO PARK IN ORDER TO RESTART THE CAR. HAPPENS MORE WHEN CAR IS AT A STOP LIGHT.