2018 Jeep Compass

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND HESITATED TO ACCELERATE. THE CHECK ENGINE AND AUTO START/STOP WARNING LIGHTS WERE ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE REVVED UP ABNORMALLY. AFTER TURNING AND RESTARTING THE VEHICLE THREE TIMES, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO QUALITY MOTORS (2022 W MAIN ST, INDEPENDENCE, KS 67301, (620)331-6090) WHERE IT WAS DIAGNOSED THAT THE CYLINDER COMPRESSION TEST SHOWED THAT THE NUMBER 2 CYLINDER WAS FAULTY HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE STALLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE VEHICLE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE VEHICLE STALLS FOR ABOUT 10 MINUTES. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD APPLIED THE EMERGENCY BRAKE TURN THE VEHICLE OF AND BACK ON WHICH THE VEHICLE RESUMED BACK TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SWAY BAR, COMPRESSOR OIL CONSUMPTION WERE FAULTY AND NEEDED TO BE REPAIRED. HOWEVER, THE FAILURE RECURRED. NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. NO LEAKS PRESENT FROM DEALER NOR CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

MERGING ONTO THE HIGHWAY THE CAR SUDDENLY TURNED OFF AND THE PARKING BRAKE ENGAGED. I WAS ABLE TO PUT ON HAZARDS BUT MY VEHICLE WAS STOPPED ON AN ON RAMP AND WOULDN'T START UP RIGHT AWAY. LOOKING INTO THE PROBLEM A LITTLE MORE AFTER I WAS ABLE TO GET HOME, THIS CAR IS KNOWN TO HAVE AN EXCESSIVE OIL CONSUMPTION ISSUE. I CHANGED MY OIL MYSELF 4 MONTHS AGO AND AM WORKING FROM HOME, THERE HAS BEEN MINIMAL DRIVING. WHEN I CHECKED THE OIL, IT BARELY REACHED THE DIPSTICK. CALLED THE DEALERSHIP AND ASKED WHAT JEEP IS DOING ABOUT THIS PROBLEM, THE RESPONSE WAS TO BRING MY CAR IN FOR AN OIL CHANGE (WHICH IT DOESN'T NEED) AND TO BRING THE CAR BACK EVERY 500 MILES FOR AN OIL CONSUMPTION TEST. THAT IS ALL JEEP IS DOING ABOUT THIS PROBLEM. THERE IS NO WARNING THAT YOUR OIL IS LOW, YOUR CAR WILL JUST TURN OFF IN THE MIDDLE OF DRIVING IT. EXTREMELY TERRIFYING.

I STARTED MY CAR LIKE NORMAL AND REVERSED AND DROVE FORWARD DOWN STREET. I NOTICED THE CAR KEPT MAKING JOLTING MOTIONS. I CAME TO A STOP SIGN AND AS I BEGAN TO TAKE OFF AND WAS IN THE ROADWAY THE PARKING BRAKE ENGAGED AND THE BRAKE AND GAS PEDALS LOCKED UP AND THE CAR SLOWLY CAME TO A STOP. I PUT THE CAR IN PARK AND TRIED TO DISENGAGE THE PARKING BRAKE. IT TURNED OFF BUT THE BRAKE AND GAS PEDALS WERE STILL JAMMED. I TURNED THE CAR OFF AND LET IT SIT FOR A MINUTE AND PRESSED THE POWER BUTTON TO TRY AND RESTART THE CAR. IT STARTED MAKING A NOISE AS IF THE BATTERY WAS DEAD AND SHUT BACK OFF. I LET IT SIT FOR A BIT LONGER AND TRIED AGAIN. THIS TIME IT DID THE SAME THING BUT EVENTUALLY TURNED ON. I THEN PUT THE CAR IN DRIVE AND PROCEEDED TO PRESS ON THE GAS TO SEE IF IT WOULD MOVE FORWARD. IT DID BUT HAPPENED AGAIN AT THE NEXT INTERSECTION I HAD TO STOP AT. EVERY TIME THIS WOULD OCCUR IT WOULD NUDGE FORWARD JUST ENOUGH FOR ME TO BE IN THE INTERSECTION AND IT WOULD TAKE A COUPLE TRIES TO GET THE CAR TO RESTART IN ORDER TO MOVE. THIS PROBLEM CONTINUED AND FINALLY A LIGHT POPPED UP THAT SAID "OIL PRESSURE LOW" SO I CHECKED THE OIL AND IT WAS JUST ABOUT EMPTY. I HAD JUST HAD THE OIL THE OIL CHANGED A COUPLE WEEKS BEFORE SO THE OIL SHOULD NOT HAVE BEEN ANYWHERE NEAR EMPTY. I REPLACED THE OIL AND THE PROBLEM STOPPED. I HAVE BEEN MAKING SURE TO CHECK OIL DAILY AND REPLACE AS NEEDED BUT NOW THE CAR IS JITTERY AT TIMES.

CAR STALLED GOING DOWN THE FREEWAY WITHOUT WARNING, TAKEN TO DEALERSHIP AND WAS TOLD LOW ON OIL, OIL CHANGED AND NO WORD OF OIL CONSUMPTION PROBLEM, ASKED AND GOT AN OIL CONSUMPTION TEST AT DEALER TO WHICH THEY SAID 1 QUART PER 2000 MILES IS NORMAL. HAD INDEPENDENT OIL CONSUMPTION TEST DONE AT MASONS AUTOMOTIVE AND THE CAR IS BURNING 1 QUART OF OIL EVERY 747 MILES. NOW A RECALL TO REPROGRAM THE COMPUTER. THE CAR IS ALSO ON ITS 3RD SET OF BATTERIES DUE TO BATTERY FAILURE, BOTH BATTERIES HAD FAILED LEAVING US STRANDED AS THE BATTERIES FAIL INSTANTLY. DROVE THE CAR AND PARKED IT, CAME BACK LITTLE LATER AND THE CAR WON'T START ALL WARNING AND ERROR LIGHTS START FLASHING AND CAN'T STOP THEM, HAD TO TOW THE CAR TO THE DEALER

DRIVING AT NIGHT THE CAR STALLED OUT WITH NO WARNING LIGHT OR ANYTHING JUST COMPLETELY SHUT OFF TURNED IT BACK ON THEN DID IT AGAIN AND AGAIN LUCKILY I WAS ABLE TO GET HOME CAUSE I WASN'T VERY FAR THEN THE NEXT DAY TOOK IT TO THE DEALERSHIP. I WAS TOLD THAT THE CAR HAS AN ISSUE WITH OIL CONSUMPTION BUT I HAD DONE AN OIL CHANGE NOT EVEN 2000 MILES AGO AND I COULDN'T BELIEVE HOW THERE WAS NO WARNING I WAS LUCKY IT WAS AT NIGHT AND THERE WAS NOBODY AROUND DRIVING BEHIND ME AND NOW I'M WAITING 1500 MILES TO GET IT CHECKED OUT AGAIN AND IF IT DOES IT AGAIN THEY SAID I'LL GET A NEW ENGINE I HOPE THIS ISSUE GETS RESOLVED CAN'T BELIEVE THE QUALITY OF THESE CARS IS SO BAD

MY VEHICLE IS STALLING AND THE OIL ON THE VEHICLE IS BEEN CONSUME RAPIDLY I TOOK MY CAR AND TOLD THE DEALER THAT THIS IS NOT NORMAL THEY ASKED ME TO PLEASE TAKE IT EVERY TIME THE ENGILE OIL LIGHT WILL COME ON WHICH IT'S VERY OFTEN. ENGINE OIL MONITORS FAIL TO ENGAGE PRIOR TO ENGINE STALLING- I WAS GETTING ON THE HIGHWAY WHEN MY CAR STARTED STALLING LUCKLY NO ONE WAS BEHIND ME AND I REACHED OUT TO THE DEALER AT CHRYSLER IN ELGIN IL - THEY HAD ME DROP MY VEHICLE AND OFFER ME A RENTAL. CLAIMING THAT THEY WILL CONTACT CHRYSLER - JEEP TO GET MY ENGINE REPLACE OR FIXED THE ISSUE SINCE THEY MENTION. I WAS TOLD THAT THERE A NUMEROUS CUSTOMER WITH THE SAME ISSUE VEHICLE AT RISK OF SUDDEN ENGINE STALLING WITHOUT WARNING,' THE JEEP COMPASS CLASS ACTION LAWSUIT ALLEGES. BUT TODAY I WAS NOTIFY TO RETURN THE RENTAL BACK AND THAT I MUST DRIVE MY CAR AND TAKE IT TO THE DEALER ONCE I REACH 1,000 MILES I TALK TO RACHEL THE ASSISTANT MANAGER TO PROVIDE ME WITH THE REF# NUMBER AND PROOF THAT SHE CONTACTED JEEP AND SHE DECLINE STATING SHE DIDNT GET ONE. -- I ON THE OTHER HAND WENT ONLINE AND FILE A COMPLAIN WITH JEEP CORPORATE OFFICE ONLINE AND RECEIVED A REF # RIGHT AWAY.. ( WHICH IS WHY I DON'T BELIEVE THE ASSISTANT MANAGER AT ELGIN CHRYSLER.. SHE DOESN'T HAVE PAPERWORK OF IT OR ANYTHING) I'M STILL WAITING FOR A RESOLUTION OR HEAR FROM JEEP CORPORATE OFFICE THIS IS MY REFERENCE # 77965874