NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
375 reportsClear category filter40,000 miles · Oct 29, 2020
Electrical SystemEngineFuel/propulsion System
2018 JEEP COMPASS WITH AROUND 40,000 MILES WILL SHUT OFF AT HIGHWAY SPEEDS, NORMAL DRIVING SPEEDS 30-70 MPH, LEAVING THE POWER STEERING, ELECTRICAL, AND ENGINE DISABLED UNTIL THE CAR IS PARKED, POWER IS OFF FOR A FEW MINUTES THEN THE CAR WILL TURN BACK ON. THIS HAS HAPPENED ABOUT A DOZEN TIMES TO THIS VEHICLE IN THE LAST FEW WE…
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2018 JEEP COMPASS WITH AROUND 40,000 MILES WILL SHUT OFF AT HIGHWAY SPEEDS, NORMAL DRIVING SPEEDS 30-70 MPH, LEAVING THE POWER STEERING, ELECTRICAL, AND ENGINE DISABLED UNTIL THE CAR IS PARKED, POWER IS OFF FOR A FEW MINUTES THEN THE CAR WILL TURN BACK ON. THIS HAS HAPPENED ABOUT A DOZEN TIMES TO THIS VEHICLE IN THE LAST FEW WEEKS.
NHTSA ODI #11367030
46,000 miles · Oct 27, 2020
Electrical SystemElectronic Stability Control (esc)Engine
I TOOK IN MY VEHICLE ABOUT A MONTH AGO TO GET A FIX ON A SERVICE ENGINE LIGHT ISSUE. IT SEEMED TO BE A PROBLEM WHEN I HAD MY AC ON AND THE TRANSMISSION LIGHT AND SERVICE ENGINE LIGHT WOULD TURN ON. I WOULDN'T BE ABLE TO ACCELERATE AND IT WOULD MAKE A JERKING MOVEMENT WHEN I PUT MY CAR INTO DRIVE. I TOOK MY VEHICLE IN ABOUT A MON…
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I TOOK IN MY VEHICLE ABOUT A MONTH AGO TO GET A FIX ON A SERVICE ENGINE LIGHT ISSUE. IT SEEMED TO BE A PROBLEM WHEN I HAD MY AC ON AND THE TRANSMISSION LIGHT AND SERVICE ENGINE LIGHT WOULD TURN ON. I WOULDN'T BE ABLE TO ACCELERATE AND IT WOULD MAKE A JERKING MOVEMENT WHEN I PUT MY CAR INTO DRIVE. I TOOK MY VEHICLE IN ABOUT A MONTH AGO AND THEY SAID THAT THE PROBLEM HAD BEEN FIXED. WELL TODAY I GET IN MY CAR TO DRIVE ON THE HIGHWAY IN THE DMV AND AS I'M LEAVING THE STREET I LIVE ON MY CAR STOPS WITH NO WARNING. I LET IT REST FOR A FEW MINUTES AND THEN TURN IT ON AGAIN; IT HESITATES TO TURN ON MAKING A WEIRD SOUND THEN TURNS ON ABOUT 10 SECONDS LATER. I PUT IT IN DRIVE AND IT STARTS TO DRIVE BUT THEN JERKS AND COMPLETELY STOPS. I BOUGHT THIS CAR IN THE BEGINNING OF THE YEAR AND IF I KNEW I WOULD HAVE ALL THESE ISSUES WITH IT AND BE FEARFUL THAT I COULD'VE GOTTEN INTO A CRASH OR WORSE ON THE HIGHWAY- I WOULD NOT HAVE BOUGHT IT!
NHTSA ODI #11366607
Mileage unknown · Oct 18, 2020
Electrical SystemElectronic Stability Control (esc)Engine
TWICE MY VEHICLE HAS LOST POWER WHILE MAKING A RIGHT TURN. ELECTRICAL SYSTEMS SEIZE UP, EMERGENCY BRAKE ENGAGES WITHOUT ME SETTING IT AND UNABLE TO ROLL DOWN WINDOWS.
NHTSA ODI #11364885
41,000 miles · Oct 17, 2020
Electrical System
WITHOUT ANY WARNINGS, I WAS GETTING READY TO LEAVE FOR THE DAY AND MY CAR WOULD NOT START. THE CAR ATTEMPTS TO TURN ON BUT IT WON'T TURN OVER. I THOUGHT IT WAS THE BATTERY BUT IT'S NOT. MY CAR WAS PARKED WHEN THIS EVENT OCCURRED,
NHTSA ODI #11364866
25,000 miles · Sep 16, 2020
Electrical System
WHILE DRIVING, ENTERTAINMENT DISPLAY CUTS OUT WITHOUT ANY INPUT BY USER. USUALLY ENDS UP COMING BACK ON MINUTES LATER. WHILE VEHICLE IS OFF AND STATIONARY, CAR DOES NOT REGISTER LOCK BUTTON BEING PRESSED ON INSIDE OF THE VEHICLE OR FROM THE KEY FOB. IF IT DOES, THERE IS ALWAYS ONE DOOR THAT STAYS UNLOCKED.
NHTSA ODI #11355323
50,000 miles · Sep 9, 2020
Electrical System
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY DRAINED, THE TIRES LOCKED UP, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 69…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY DRAINED, THE TIRES LOCKED UP, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #11353927
17,579 miles · Sep 8, 2020
Electrical SystemEngineVehicle Speed Control
MY VEHICLE SOUNDS LIKE IT'S DOWN SHIFTING WHEN DRIVING BETWEEN 40 & 50 MILES AND IT HAS CUT OFF ON ME SEVERAL TIMES WHEN TUNING THE CORNERS AND SOMETHING ALWAYS SOUNDS LIKE IT'S RATTLING. I'VE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP AND BECAUSE NO CODES POP UP THEY WANT TO CHARGE ME TO INSPECT IT. I'VE COMPLAINED ABOUT THESE IS…
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MY VEHICLE SOUNDS LIKE IT'S DOWN SHIFTING WHEN DRIVING BETWEEN 40 & 50 MILES AND IT HAS CUT OFF ON ME SEVERAL TIMES WHEN TUNING THE CORNERS AND SOMETHING ALWAYS SOUNDS LIKE IT'S RATTLING. I'VE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP AND BECAUSE NO CODES POP UP THEY WANT TO CHARGE ME TO INSPECT IT. I'VE COMPLAINED ABOUT THESE ISSUES SINCE I'VE PURCHASED IT. THERE HAVE BEEN TIMES WHEN ALL OF MY FUNCTIONS LIGHT UP OR IT TELLS ME MY KEY IS NOT IN THE VEHICLE WHEN IT'S IN PLAIN SITE. THIS HAPPENS WHEN I'M DRIVING ON THE STREET OR FREEWAY.
NHTSA ODI #11353685
17,000 miles · Sep 8, 2020
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE COMPUTER INDEPENDENTLY TURNED OFF AND RESET ITSELF. THE GEAR SHIFTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JASON LEWIS CHRYSLER DODGE JEEP RAM LOCATED AT…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE COMPUTER INDEPENDENTLY TURNED OFF AND RESET ITSELF. THE GEAR SHIFTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JASON LEWIS CHRYSLER DODGE JEEP RAM LOCATED AT 120 AUTO LN, SPARTA, TN 38583 HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN TO EAST TENNESSEE DODGE CHRYSLER JEEP RAM LOCATED AT 2774 N. MAIN ST, CROSSVILLE, TN 38555, WHERE IT WAS STATED THAT THERE WERE MANY UNSPECIFIED FAILURES WITH THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE KEPT FOR OVER A MONTH FOR COMPREHENSIVE DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CONTACT LEAVE THE VEHICLE WITH THE DEALER AND REQUEST A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
NHTSA ODI #11353650
35,073 miles · Sep 5, 2020
Electrical SystemEnginePower Train
VEHICLE HAS RANDOMLY SHUTS DOWN WHILE DRIVING STREET OR HIGHWAY. SERVICE TRANSMISSION LIGHT COMES ON WHILE DRIVING AND CAR DECELERATES WHICH IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. BACK UP CAMERA INSTRUMENT PANEL INTERMITTENTLY DOES NOT WORK. I AM SURE THERE IS MORE BUT AT THIS TIME THIS IS ALL I CAN THINK ABOUT AS MY DAUGH…
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VEHICLE HAS RANDOMLY SHUTS DOWN WHILE DRIVING STREET OR HIGHWAY. SERVICE TRANSMISSION LIGHT COMES ON WHILE DRIVING AND CAR DECELERATES WHICH IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. BACK UP CAMERA INSTRUMENT PANEL INTERMITTENTLY DOES NOT WORK. I AM SURE THERE IS MORE BUT AT THIS TIME THIS IS ALL I CAN THINK ABOUT AS MY DAUGHTER, SON-IN-LAW AND GRANDBABIES ARE STUCK ON THE SIDE OF THE ROAD 250 MILES FROM HOME. MOST RECENT OCCURRENCE TODAY WITH TRANSMISSION LIGHT.
NHTSA ODI #11353361
49,000 miles · Sep 4, 2020
Electrical SystemPower TrainService Brakes
WHEN DRIVING DOWN THE ROAD IF I MAKE A COMPLETE STOP THE AUTOSTP ENGAGES WILL NOT DISENGAGE UNTIL JEEP IS IN PARK AND TURNED OFF AND ON. THE EMERGENCY BRAKE WILL ALSO RANDOMLY ENGAGE. CAUSE ME NOT TO BE ABLE TO MOVE. ALSO HAVE HAD TIMES WERE THE BRAKE PEDAL IS STIFF AND CANT START THE JEEP.
NHTSA ODI #11353117
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗