NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
375 reportsClear category filterMileage unknown · Jul 14, 2021
Electrical SystemUnknown Or Other
I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of t…
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I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.
NHTSA ODI #11424793
Mileage unknown · Jul 12, 2021
Electrical SystemUnknown Or Other
The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.
NHTSA ODI #11424473
Mileage unknown · Jun 15, 2021
Electrical SystemUnknown Or Other
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut of…
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While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.
NHTSA ODI #11421070
Mileage unknown · May 10, 2021
Electrical System
BACK UP CAMERA DOES NOT WORK SCREEN KEEPS GOING BLACK WITH MESSAGE SERVICE NOT AVAILABLE. BEEN OVER A WEEK SINCE LAST WORKED. BEEN GOING ON AND OFF SINCE BOUGHT THIS CAR. NOT BEING ABLE TO SEE IS SAFETY
NHTSA ODI #11416014
Mileage unknown · May 3, 2021
Electrical SystemUnknown Or Other
I BOUGHT MY JEEP BRAND NEW WITH ZERO MILES IN 2018 AND HAVE BEEN HAVING PROBLEMS WITH MY BACK UP CAMERA SINCE THEN. MY BACK UP CAMERA FOR MY JEEP RANDOMLY AND CONTINUOUSLY GOES BLACK. THIS CAN LAST A DAY OR UP TO A WEEK I AM WITHOUT A BACK UP CAMERA. JEEP HAS REPLACED THE RADIO TWICE AND HAVE REPLACE THE CAMERA ITSELF ONCE. I'VE…
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I BOUGHT MY JEEP BRAND NEW WITH ZERO MILES IN 2018 AND HAVE BEEN HAVING PROBLEMS WITH MY BACK UP CAMERA SINCE THEN. MY BACK UP CAMERA FOR MY JEEP RANDOMLY AND CONTINUOUSLY GOES BLACK. THIS CAN LAST A DAY OR UP TO A WEEK I AM WITHOUT A BACK UP CAMERA. JEEP HAS REPLACED THE RADIO TWICE AND HAVE REPLACE THE CAMERA ITSELF ONCE. I'VE TAKEN MY CAR TO GET SERVICE FOR BACK UP CAMERA TO JEEP MULTIPLE TIMES. THE LAST TIME I WAS AT JEEP THEY REPLACED MY RADIO AND IT HASN'T BEEN A MONTH YET AND MY BACK UP CAMERA IS NOT WORKING THE SCREEN IS BLACK. TODAY IS MONDAY, MAY 3 AND I HAVE BEEN WITHOUT A BACK UP CAMERA SINCE FRIDAY APRIL 30TH. I DO NOT FEEL SAFE DRIVING THIS CAR.I HAVE VIDEO PROOF EVERY TIME THE BACKUP CAMERA GOES OUT BUT I'VE ATTACHED A PICTURE OF THE BLACK SCREEN.
NHTSA ODI #11415058
36,500 miles · Apr 24, 2021
Electrical SystemPower TrainSteering
I HAVE A 2018 JEEP COMPASS LATITUDE AND ON NUMEROUS OCCASIONS HAVE HAD THE CAR STALL AT RED LIGHTS WHEN SHUTTING OFF FROM BRAKING, WHEN RELEASING MY FOOT FROM THE BRAKE THE CAR FAILED TO ACCELERATE WITH OTHER VEHICLES BEHIND ME. IN THESE INSTANCES I HAVE HAD TO PUT MY CAR IN PARK AND THEN POWER IT OFF AND RESTART IT AS THE QUICK…
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I HAVE A 2018 JEEP COMPASS LATITUDE AND ON NUMEROUS OCCASIONS HAVE HAD THE CAR STALL AT RED LIGHTS WHEN SHUTTING OFF FROM BRAKING, WHEN RELEASING MY FOOT FROM THE BRAKE THE CAR FAILED TO ACCELERATE WITH OTHER VEHICLES BEHIND ME. IN THESE INSTANCES I HAVE HAD TO PUT MY CAR IN PARK AND THEN POWER IT OFF AND RESTART IT AS THE QUICKEST FIX. THIS HAS ALSO HAPPENED TO ME IN DRIVE THRUS WHILE STOPPING TO PAY AND AT STOP SIGNS, ALL DOING THE SAME THING AFTER BRAKING AND THE AUTOMATIC START/STOP ENGAGING. THE OTHER ISSUE I HAVE HAD HAS OCCURED WHILE DRIVING DOWN THE ROAD/HIGHWAY. THIS HAS HAPPENED TO ME THREE TIMES NOW. IN ONE INSTANCE I WAS GOING 30 MPH AND MY CAR JUST STOPPED ACCELERATING AND THE POWER STIRRING NO LONGER WOULD WORK, THE SCREEN DISPLAYED A MESSAGE SAYING TO PUT MY VEHICLE IN PARK AND THAT MY VEHICLE NEEDED TO BE STARTED BEFORE IT COULD BE SHIFTED AND THE D SHOWN ON MY DASH WAS BLINKING. WHEN THE CAR STARTED TO SLOW I TRIED TO PULL OVER, BUT MY POWER STIRRING WOULDN'T WORK AND I WAS FROCED TO STAY IN THE MIDDLE OF THE ROAD. ANOTHER TIME I WAS TRUNING A CORNER AT A RED LIGHT AND IN THE PROCESS OF THE TURN GOING AROUND 15 MPH MY CAR DASH SHOWED THE SAME MESSAGE AND PERFORMED THE SAME WAY WITH NO POWER STIRRING. THE THIRD TIME I WAS GOING 55 MPH DOWN A HIGHWAY AND THE CAR DID THE SAME THING. IN EACH OF THESE INSTANCES I PUT MY CAR IN PARK, PRESSED THE BREAK AND THE START BUTTON AND THE CAR DID NOT START, ON THE SECOND TIME IT DID NOT START AS WELL AND SOUNDED AS IF MY CAR WAS NOT GOING TO START AT ALL AND STALLED LIKE THE BATTERY WAS DEAD, WHICH IT CLEARLY WAS NOT. EVENTUALLY THE CAR STARTS AND I COULD THEN SHIFT TO DRIVE AND PROCEED AS NORMAL. THIS IS NOT OKAY THOUGH, AND EXTREMELY DANGEROUS. MY CAR IS NOT VERY OLD AND DOES NOT HAVE A LOT OF MILES ON IT AT THE TIMES THESE OCCURED I WAS AT 31,000- 36,000 MILES.
NHTSA ODI #11413656
23,000 miles · Apr 20, 2021
Electrical SystemForward Collision Avoidance
MY FORWARD COLLISION WARNING SYSTEM GAVE A FALSE POSITIVE WHILE I WAS DRIVING DOWN A BUSY ROAD WAY. IT ACTIVATED THE BRAKING SYSTEM WHEN THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST 40 YARDS AND CAUSING A VEHICLE THAT WAS FOLLOWING ME TO HAVE TO BREAK AND SWERVE TO MISS HITTING ME. I WAS ON RT 15 IN SHAMOKIN DAM AROUND 12:…
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MY FORWARD COLLISION WARNING SYSTEM GAVE A FALSE POSITIVE WHILE I WAS DRIVING DOWN A BUSY ROAD WAY. IT ACTIVATED THE BRAKING SYSTEM WHEN THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST 40 YARDS AND CAUSING A VEHICLE THAT WAS FOLLOWING ME TO HAVE TO BREAK AND SWERVE TO MISS HITTING ME. I WAS ON RT 15 IN SHAMOKIN DAM AROUND 12:30 PM GOING 30 MPH
NHTSA ODI #11413113
46,250 miles · Apr 12, 2021
Electrical SystemEnginePower Train
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLU…
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THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
NHTSA ODI #11407816
46,034 miles · Apr 12, 2021
Electrical System
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WA…
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ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
NHTSA ODI #11407704
44,000 miles · Mar 23, 2021
Electrical SystemEnginePower Train
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
NHTSA ODI #11404425
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗