2008 Jeep Compass

SUB FRAME RUSTED OUT MAKING THE CAR NOT SAFE TO DRIVE AND IT WOULD COST $1700 FOR REPAIR. NO NOTICE WAS SENT OUT TO OWNERS; ONLY MECHANICS. NO PUBLIC ANNOUNCEMENT OF PROBLEM. CAR WAS DRIVEN BY MY 82 YEAR OLD MOTHER IN LAW. I AM HER SON IN LAW AND I WAS DRIVING HER CAR TO TAKE HER TO AN APPOINTMENT; AND SUDDENLY IT WAS DIFFICULT TO HANDLE, GOING TO THE RIGHT. I TOOK IT TO MY MECHANIC, AND WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. SUB FRAME RUST. MY MECHANIC KNEW ABOUT THE PROBLEM FROM JEEP, BUT RESEARCHING IT ONLINE CONFIRMED WHAT HE TOLD ME. JEEP KNEW OF THE PROBLEM AND EXTENDED THE WARRANTY BUT DID NOT RECALL THE CAR; JUST SENT NOTIFICATIONS TO MECHANICS, NOT THE OWNERS. MY MOTHER IN LAW HAD THE CAR INSPECTED IN JULY 2018 BY HER MECHANIC. VIN NUMBER INDICATED EXTENDED WARRANTY ON FRAME EXPIRED SEPT 2018. PROBLEM HAPPENED IN DEC. 2018. I CONFIRMED ALL THE ABOVE WITH LOCAL JEEP DEALERSHIP. WE APPROACHED MY MOTHER IN LAWS MECHANIC AND HE ADMITTED KNOWING OF THE PROBLEM, BUT APPARENTLY MISSED IT IN INSPECTION OR CHOSE NOT TO TELL HER. THE CAR WAS WELL CARED FOR. OIL CHANGES ETC...79,000 MILES NEAR PERFECT BODY AND NOW I'M TOLD IT'S JUNK--AND ONLY WORTH $200! I CALLED JEEP CORP OFFICE 877-426-5337 TO MAKE A PLEA TO GET THE CAR REPAIRED SO MY MOTHER IN LAW COULD RESELL. LIVING IN A GOVERNMENT ASSISTED SENIOR APARTMENT, SHE THOUGHT HER CAR WAS AN ASSET OR INVESTMENT SHE COULD SOMEDAY RELY ON FOR A LITTLE EXTRA; BUT NOT ITS BEEN REDUCED TO A COUPLE HUNDRED DOLLARS. NOT TO MENTION--SHE COULD HAVE BEEN DRIVING AND THE CAR COULD HAVE FALLEN APART AND SHE COULD HAVE HURT HERSELF AND OTHERS. THE CAR SHOULD HAVE BEEN RECALLED

WHILE IN MOTION, A CLUNKING NOISE WAS HEARD IN REAR END. INDEPENDENT GARAGE (ZELLER AUTO CENTER,616 MAIN ST., TORRINTON, CT. 06790, 860-489-0204) DIAGNOSED A RUSTED AND ROTTED REAR SUBFRAME. INTERNET CHECK REVEALED OTHER OWNERS OF THIS MODEL EXPERIENCED THE SAME PROBEM. JEEP ISSUED AN EXTENDED WARRANTEE FOR 10 YEARS FROM PRODUCTION DATE. NO NOTICE TO VEHICLE OWNERS! CONTACTED JEEP (CASE #57633304) AND THEY ADVISED THAT EXTENDED WARRANTEE FOR THIS CAR EXPIRED ON 12/28/17 AND THEY WOULD NOT MAKE AN EXTENSION. THEY STATED THAT A RECALL WAS NOT NEEDED WHEN AN EXTENDED WARRANTEE WAS ISSUED. I THINK A RECALL IS NEEDED SO THAT OTHER OWNERS OF THIS VEHICLE CAN BE WARNED OF THE RUSTING SUBFRAME PROBLEM BEFORE AN ACCIDENT AND INJURIES OCCUR.

TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED TWO HOLES IN THE REAR CROSSMEMBERS. THE CONTACT WAS INFORMED THAT THE HOLES WERE CAUSED BY SEVERE RUSTING AND CORROSION AND THE CROSSMEMBERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VISION DODGE, 920 PANORAMA TRAIL, ROCHESTER, NY) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

CHRYSLER ISSUED A RECALL FOR MY VEHICLE IN JUNE: SAFETY RECALL L27 / NHTSA 12V-085 REAR SUSPENSION LOWER CONTROL ARMS. IT IS NOW SEPTEMBER AND I'VE TRIED TO HAVE IT FIXED BY 3 DIFFERENT JEEP DEALERSHIPS. NONE OF THEM HAVE THE PART, THEY ALL ORDERED THE PART, THEY ALL HAVE NOT RECEIVED THE PART. CHRYSLER'S NUMBER FOR THE RECALL IS U42. DEALERSHIPS IN SOUTH FLORIDA CONTACTED: JOEY ACCARDI, ARRIGO, AND, WORST OF THEM ALL, SCHUMACHER. I AM DRIVING AN EXTREMELY UNSAFE VEHICLE BECAUSE THE PART IS NOT AVAILABLE?? RIDICULOUS. BUT NO ONE SEEMS TO CARE MUCH ABOUT IT. HOW CAN A MANUFACTURER ISSUE A RECALL AND NOT HAVE THE RESPONSIBILITY TO HAVE THE PARTS AVAILABLE TO FIX THE ISSUE? I HAVE CUT BACK MY DRIVING, IN FEAR, BUT I HAVE TO USE THE CAR SOMETIMES. IT'S BEEN OVER 2 MONTHS NOW AND NO HOPE IS IN SIGHT. I CALL EVERY WEEK TO CHECK IF THE PART HAS ARRIVED.ARRIGO IS THE ONE I AM CONCENTRATING ON, AS THEY AT LEAST KNEW ABOUT THE RECALL AND WERE WILLING TO ORDER THE PART. WHAT GOOD IS BEING ADVISED OF A RECALL WHEN YOU CAN'T DO ANYTHING ABOUT IT??

TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A MODERATE VIBRATION AND STALLED WHILE BEING OPERATED AT 20 MPH. THE WHEELS DETACHED FROM THE VEHICLE AFTER IT STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. PRIOR TO IT BEING TOWED, THE TOW TRUCK TECHNICIAN INFORMED THE CONTACT THAT THE FRAME SEPARATED FROM THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.