NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
259 reports145,000 miles · Apr 13, 2012
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES BEGAN TO ENGAGE SUDDENLY AND INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES BEGAN TO ENGAGE SUDDENLY AND INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHERE THE TECHNICIAN ADVISED THAT THE ANTI-LOCK BRAKE MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
NHTSA ODI #10455120
33,000 miles · Apr 4, 2012
SteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOIN…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
NHTSA ODI #10454133
Mileage unknown · Mar 20, 2012
Power TrainSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF T…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF THE FAILURE AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 128,000.
NHTSA ODI #10452421
61,369 miles · Feb 7, 2012
Power Train
THE CVT TRANSMISSION FAILED. THERE IS A PUBLIC DANGER BECAUSE OF SUDDEN FAILURE AND ENGINE REVVING TO MAXIMUM RPM... TOTAL LOSS OF POWER TO DRIVE TRAIN. THE CVT TRANSMISSION REPLACEMENT COSTS SHOULD HAVE BEEN DEBITED BACK TO THE SUPPLIER AT 100%. I SEE THIS IS A COMMON PROBLEM IN THE VEHICLES MANUFACTURED WITH THE CVT TRANSMI…
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THE CVT TRANSMISSION FAILED. THERE IS A PUBLIC DANGER BECAUSE OF SUDDEN FAILURE AND ENGINE REVVING TO MAXIMUM RPM... TOTAL LOSS OF POWER TO DRIVE TRAIN. THE CVT TRANSMISSION REPLACEMENT COSTS SHOULD HAVE BEEN DEBITED BACK TO THE SUPPLIER AT 100%. I SEE THIS IS A COMMON PROBLEM IN THE VEHICLES MANUFACTURED WITH THE CVT TRANSMISSION. CHRYSLER WOULD NOT COMPLETE THE REPAIRS UNTIL WE AGREED TO SHARE IN THE COST. I FEEL THIS ITEM SHOULD BE RECALLED AS A SAFETY ISSUE. I ALSO FEEL THAT CHRYSLER SHOULD REFUND OUR $750 TO US IN GOOD FAITH. *TR
NHTSA ODI #10447071
84,000 miles · Jan 4, 2012
Service Brakes, HydraulicSteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS,…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS, STEERING AND BRAKES WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10442356
31,824 miles · Dec 29, 2011
SteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,824. UPDATED 02/0812 *BF THE MECHANIC REPLACED THE LOWER LEFT CONTROL ARM AND LOWER RIGHT CONTROL ARM. UPDATED 02/29/12
NHTSA ODI #10441638
70,393 miles · Dec 13, 2011
Electrical SystemPower Train
ON NOV. 21 I TOOK MY JEEP COMPASS TO THE DEALERSHIP FOR REPAIRS. ALL OF THE LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE CAR WOULD NOT ACCELERATE EVEN THOUGH THE PEDAL WAS ALL THE WAY DOWN. THE CAR WAS JERKING AND ACTING LIKE IT WAS GOING TO STALL. THE VEHICLE WAS PRETTY MUCH GOING CRAZY. I WAS ADVISED BY THE DEALERSHIP THAT TH…
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ON NOV. 21 I TOOK MY JEEP COMPASS TO THE DEALERSHIP FOR REPAIRS. ALL OF THE LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE CAR WOULD NOT ACCELERATE EVEN THOUGH THE PEDAL WAS ALL THE WAY DOWN. THE CAR WAS JERKING AND ACTING LIKE IT WAS GOING TO STALL. THE VEHICLE WAS PRETTY MUCH GOING CRAZY. I WAS ADVISED BY THE DEALERSHIP THAT THE DIAGNOSTIC THAT THE DID ON THE PCM SHOWED THAT THERE WERE COMPUTER ERRORS. THE DEALERSHIP SAID THAT THEY HAD TO RESET THE CODES AND CLEAR ALL OF THE ERRORS AND THAT THE PROBLEM WOULD BE FIXED. ON 12/11 THE SAME PROBLEM OCCURRED AGAIN. I TOOK MY VEHICLE BACK TO THE DEALERSHIP AND ADVISED THEM THAT THE SAME ISSUED OCCURRED AGAIN. WHEN I SPOKE WITH THE DEALERSHIP THEY STATE THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS AND THAT THEY HAD SPOKEN TO CHRYSLER AND THAT CHRYSLER STATED THAT THEY WILL NOT DO ANYTHING UNTIL THE PROBLEMS GET WORST AT WHICH POINT THEY WOULD BE ABLE TO DIAGNOSIS THE PROBLEM AND FIND THE SOLUTION. THIS IS UNACCEPTABLE BECAUSE BASICALLY THEY WANT ME AND MY FAMILY TO DRIVE AROUND IN AN UNSAFE VEHICLE AND WAIT TIL THE PROBLEMS GETS WORST AND RISK OUR LIVES. THE CAR COMPLETELY SHUTS DOWN AND BECOME ERRATIC. IF THIS WERE TO HAPPEN ON THE FREEWAY MANY LIVES WOULD BE AT RISK. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR ELECTRICAL PROBLEM THAT IS GOING ON IN MY CAR. AS OF RIGHT NOW THERE HAS BEEN NO SOLUTION TO FIX MY VEHICLE. *TR
NHTSA ODI #10439831
30,000 miles · Dec 5, 2011
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE HAVING THE TIRES REPLACED AT A TIRE SHOP, THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE FRONT DRIVERS SIDE BALL JOINT WOULD HAD TO BE REPLACED DUE TO ABNORMAL WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10438547
75,126 miles · Nov 30, 2011
Tires
PURCHASED THE BRIDGESTONE TURANZA EL400-02 AFTER 20,000 MILES HAD A FLAT. TOOK THE TIRE BACK TO WHERE PURCHASED AND THEY SAID THEY DIDN'T SEE ANY REASON FOR THE FLAT AND THE TIRE HAD CRACKS INSIDE THE TIRE AND ALSO ALL THE TIRES NEEDED TO BE REPLACED BECAUSE THERE WASN'T ANY TREAD LEFT ON THEM. THESE ARE RATED FOR 80,000 MILES A…
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PURCHASED THE BRIDGESTONE TURANZA EL400-02 AFTER 20,000 MILES HAD A FLAT. TOOK THE TIRE BACK TO WHERE PURCHASED AND THEY SAID THEY DIDN'T SEE ANY REASON FOR THE FLAT AND THE TIRE HAD CRACKS INSIDE THE TIRE AND ALSO ALL THE TIRES NEEDED TO BE REPLACED BECAUSE THERE WASN'T ANY TREAD LEFT ON THEM. THESE ARE RATED FOR 80,000 MILES AND SHOULD LAST LONGER THAN 1/4 OF THE RATED MILEAGE. THESE TIRES ARE DANGEROUS AND THEY SHOULD NOT BE ALLOWED TO SELL THEM. *KB
NHTSA ODI #10437776
42,000 miles · Nov 25, 2011
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT DURING A STATE INSPECTION, THE PRIVATE MECHANIC STATED THAT BOTH LOWER FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.
NHTSA ODI #10437268