NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
80 reportsClear category filter33,000 miles · Apr 4, 2012
SteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOIN…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
NHTSA ODI #10454133
Mileage unknown · Mar 20, 2012
Power TrainSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF T…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF THE FAILURE AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 128,000.
NHTSA ODI #10452421
84,000 miles · Jan 4, 2012
Service Brakes, HydraulicSteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS,…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS, STEERING AND BRAKES WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10442356
31,824 miles · Dec 29, 2011
SteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,824. UPDATED 02/0812 *BF THE MECHANIC REPLACED THE LOWER LEFT CONTROL ARM AND LOWER RIGHT CONTROL ARM. UPDATED 02/29/12
NHTSA ODI #10441638
30,000 miles · Dec 5, 2011
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE HAVING THE TIRES REPLACED AT A TIRE SHOP, THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE FRONT DRIVERS SIDE BALL JOINT WOULD HAD TO BE REPLACED DUE TO ABNORMAL WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10438547
42,000 miles · Nov 25, 2011
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT DURING A STATE INSPECTION, THE PRIVATE MECHANIC STATED THAT BOTH LOWER FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.
NHTSA ODI #10437268
Mileage unknown · Nov 10, 2011
Suspension
TOOK VEHICLE FOR YEARLY INSPECTION WHERE THE CAR WAS PURCHASED, NEW. THEY WERE AT THAT TIME A CHRYSLER JEEP DEALER. IT DIDN'T PASS THE INSPECTION DUE TO THE POOR CONDITION OF THE BALL JOINTS - MILEAGE AT THAT TIME WAS ONLY 14,258. IT WAS SUGGESTED I CONTACT CHRYSLER TO NOTIFY THEM. THEY ADVISED ME TO TAKE IT TO A LOCAL QUALIF…
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TOOK VEHICLE FOR YEARLY INSPECTION WHERE THE CAR WAS PURCHASED, NEW. THEY WERE AT THAT TIME A CHRYSLER JEEP DEALER. IT DIDN'T PASS THE INSPECTION DUE TO THE POOR CONDITION OF THE BALL JOINTS - MILEAGE AT THAT TIME WAS ONLY 14,258. IT WAS SUGGESTED I CONTACT CHRYSLER TO NOTIFY THEM. THEY ADVISED ME TO TAKE IT TO A LOCAL QUALIFIED DEALERSHIP. IT WAS TAKEN FOR THEM TO CHECK THE BALL JOINTS. AFTER 2 WEEKS OF NOT DRIVING THE CAR DUE TO ITS DANGEROUS CONDITION, THE BALL JOINTS AND BOTH LOWER CONTROL ARMS WERE REPLACED AT A COST TO ME OF $214.00. THE TREATMENT I RECEIVED AND THE AMOUNT OF TIME IT TOOK THEM TO DECIDE TO DO THE JOB AT THE "QUALIFIED DEALER" WAS INEXCUSABLE. I FEEL CHRYSLER SHOULD OF TAKEN CARE OF THE COST OF THE REPAIR, SINCE IT WAS NOT DUE TO ANYTHING I DID BUT THE QUALITY OF THE PARTS INSTALLED ORIGINALLY. THIS COMPLAINT WOULD OF BEEN SUBMITTED EARLIER BUT I WAS NOT AWARE OF THE NHTSA. *TR
NHTSA ODI #10435188
43,000 miles · Sep 26, 2011
Suspension
THE BEARINGS MELTED INTO THE HUB ASSEMBLY AND IT WORE OUT THE BRAKES AND RUIN ALL FOUR TIRES, NOW THE LOWER CONTROL ARMS ARE GOING OUT. I HAVE ONLY 43000 MILES ON THE CAR AND THE WARRANTY HAS RAN OUT AT 36000 MILES. THIS SHOULD NOT HAVE HAPPEN WITH SUCH LOW MILEAGE. ALIGNMENT WILL NOT STAY BECAUSE OF THE TIRES AND THE LOWER C…
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THE BEARINGS MELTED INTO THE HUB ASSEMBLY AND IT WORE OUT THE BRAKES AND RUIN ALL FOUR TIRES, NOW THE LOWER CONTROL ARMS ARE GOING OUT. I HAVE ONLY 43000 MILES ON THE CAR AND THE WARRANTY HAS RAN OUT AT 36000 MILES. THIS SHOULD NOT HAVE HAPPEN WITH SUCH LOW MILEAGE. ALIGNMENT WILL NOT STAY BECAUSE OF THE TIRES AND THE LOWER CONTROL ARMS. THERE HAS NOT BEEN A RECALL BUT THE HUB, BEARINGS ARE NOT ABLE TO GEASED. SO THESE PARTS WEAR OUT SOONER THAN NORMAL. *TR
NHTSA ODI #10427513
58,000 miles · Aug 26, 2011
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT FROM LANE TO LANE ABNORMALLY WHEN DRIVING 60 MPH IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO HAVE THE TIRES REPLACED WHEN HE WAS ADVISED BY THE MECHANIC THAT THE FRONT LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. …
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT FROM LANE TO LANE ABNORMALLY WHEN DRIVING 60 MPH IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO HAVE THE TIRES REPLACED WHEN HE WAS ADVISED BY THE MECHANIC THAT THE FRONT LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10421588
17,256 miles · Jun 23, 2011
SteeringSuspension
I WAS INFORMED BY THE DEALERSHIP OF WHICH I PURCHASED MY VEHICLE THAT MY VEHICLE REQUIRES FRONT CONTROL ARMS AND TIE RODS WHICH WAS GIVEN AN ESTIMATE OF ABOUT $900.00 TO CORRECT. MY VEHICLE HAS 17,000 MILES AND IS OUT OF WARRANTY, HOWEVER, I VIEWED NUMEROUS COMPLAINTS ONLINE OF THE SAME NATURE ON THE SAME YEAR, MAKE, AND MODEL…
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I WAS INFORMED BY THE DEALERSHIP OF WHICH I PURCHASED MY VEHICLE THAT MY VEHICLE REQUIRES FRONT CONTROL ARMS AND TIE RODS WHICH WAS GIVEN AN ESTIMATE OF ABOUT $900.00 TO CORRECT. MY VEHICLE HAS 17,000 MILES AND IS OUT OF WARRANTY, HOWEVER, I VIEWED NUMEROUS COMPLAINTS ONLINE OF THE SAME NATURE ON THE SAME YEAR, MAKE, AND MODEL VEHICLE. THIS APPEARS TO BE A DEFECT FROM THE MANUFACTURER SINCE THERE WERE SO MANY IDENTICAL COMPLAINTS INDICATED ONLINE. THE DEALERSHIP REQUESTED I DO NOT DRIVE THIS VEHICLE UNTIL REPAIRED DUE TO A SAFETY ISSUE. THE DEALERSHIP ALSO SAID THE ITEMS WHICH NEED TO BE REPAIRED WILL BE REPLACED WITH A BETTER QUALITY AND THIS OCCURRED ON MANY OF THESE VEHICLES FROM THIS PARTICULAR YEAR. *TR
NHTSA ODI #10408607