NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
80 reportsClear category filter29,333 miles · Sep 15, 2014
Suspension
BOUGHT THE CAR BRAND NEW IN 2007. REPLACED LEFT AND RIGHT CONTROL ARMS IN 2010 AND AGAIN IN 2014. THE CAR ONLY HAS 60,603 MILES AND ITS ON ITS 3RD SET OF CONTROL ARMS. I SHOULD NOT BE GOING THROUGH CONTROL ARMS THAT FAST. I DRIVE LESS THAN 2 MILES TO WORK EVERYDAY. FILED A COMPLAINT WITH JEEP IN 2010 AND THEY PAID AS "GOOD W…
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BOUGHT THE CAR BRAND NEW IN 2007. REPLACED LEFT AND RIGHT CONTROL ARMS IN 2010 AND AGAIN IN 2014. THE CAR ONLY HAS 60,603 MILES AND ITS ON ITS 3RD SET OF CONTROL ARMS. I SHOULD NOT BE GOING THROUGH CONTROL ARMS THAT FAST. I DRIVE LESS THAN 2 MILES TO WORK EVERYDAY. FILED A COMPLAINT WITH JEEP IN 2010 AND THEY PAID AS "GOOD WILL REPAIR". THE CAR WAS NOT UNDER WARRANTY. THEY REFUSED TO PAY FOR THE 2014 EVEN THOUGH ITS ONLY 30,000 MILES LATER. CONTROL ARMS SHOULD BE LASTING LONGER THAN 30,000 MILES! THE CAR HAS HAD NUMEROUS REPAIRS INCLUDING A GAS TANK PROBLEM WHERE GAS POURED BACK OUT AT YOU WHILE YOU PUMP. CLEARLY THERE IS SOMETHING WRONG WITH THIS VEHICLE. THE ATTORNEY GENERAL IN RHODE ISLAND HAS REFERRED ME TO THIS ADMINISTRATIVE AGENCY. COULD YOU PLEASE HELP? *TR
NHTSA ODI #10633407
Mileage unknown · May 22, 2014
SteeringSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED ON THREE OCCASIONS AND THAT THE TIE ROD ENDS WERE REPLACED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT AN INDEPENDENT MECHANIC TWICE AND THE DEALER ONCE. THE TECHNICIAN WAS UNABLE TO REPLICATE THE CAUSE OF THE FAILURE. THE MAN…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED ON THREE OCCASIONS AND THAT THE TIE ROD ENDS WERE REPLACED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT AN INDEPENDENT MECHANIC TWICE AND THE DEALER ONCE. THE TECHNICIAN WAS UNABLE TO REPLICATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,259. UPDATED 8/19/14*CN UPDATED 9/5/2014 *JS
NHTSA ODI #10593401
90,800 miles · May 10, 2014
StructureSuspension
UPON AN INSPECTION OF THE UNDERNEATH OF MY 2007 JEEP COMPASS, IT WAS FOUND THAT MY FRONT SUB FRAME (ALSO KNOWN AS THE K FRAME) HAS SERIOUS RUST ISSUES. THERE IS ACTUALLY A SECTION ON THE BACK SIDE OF THE SUB FRAME THAT HAS RUSTED OUT (APPROX. 1/2 INCH BY 4 INCH IN SIZE). AFTER SOME INVESTIGATING ISSUES WITH THIS VEHICLE ON THE…
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UPON AN INSPECTION OF THE UNDERNEATH OF MY 2007 JEEP COMPASS, IT WAS FOUND THAT MY FRONT SUB FRAME (ALSO KNOWN AS THE K FRAME) HAS SERIOUS RUST ISSUES. THERE IS ACTUALLY A SECTION ON THE BACK SIDE OF THE SUB FRAME THAT HAS RUSTED OUT (APPROX. 1/2 INCH BY 4 INCH IN SIZE). AFTER SOME INVESTIGATING ISSUES WITH THIS VEHICLE ON THE INTERNET, I FOUND THAT THIS A COMMON PROBLEM WITH THIS VEHICLE AND THAT JEEP HAS NOT RECALLED THIS ISSUE. I WILL BE REPLACING THE PART BECAUSE THIS IS A MAJOR SAFETY ISSUE WITH THIS VEHICLE. *TR
NHTSA ODI #10587578
63,000 miles · Mar 12, 2014
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A CLICKING NOISE WAS PRESENT IN THE FRONT END OF THE VEHICLE. THE CONTACT STATED THE FAILURE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC WHO DETERMINED THE RIGHT BALL JOINT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT NOTI…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A CLICKING NOISE WAS PRESENT IN THE FRONT END OF THE VEHICLE. THE CONTACT STATED THE FAILURE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC WHO DETERMINED THE RIGHT BALL JOINT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT. THE FAILURE MILEAGE WAS 63,000. *TR
NHTSA ODI #10568722
97,000 miles · Feb 6, 2014
Electrical SystemPower TrainSuspension
THE ALTERNATOR STOPS WORKING AFTER 90000 MILES. YOU HEAR A BIG THUMPING SOUND LIKE A TANK. YOU DO FEEL IT BUT, IS LOUD WHEN ACCELERATING AND ACCELERATING. *TR
NHTSA ODI #10563317
117,607 miles · May 29, 2013
SteeringSuspensionWheels
THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON …
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THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON THE CAR. THE CAR CAME TO AN IMMEDIATE AND ABRUPT HALT. HAD I BEEN DRIVING ON THE ROAD WHEN THIS OCCURRED, MY CAR WOULD HAVE FLIPPED AND I WOULD HAVE CRASHED AND COULD HAVE BEEN KILLED! THIS IS A HUGE SAFETY PROBLEM AND DEFECT THAT I BELIEVE SHOULD BE PART OF A RECALL. I HAVE READ MANY REPORTS OF PROBLEMS WITH THIS MODEL/YEAR CONCERNING THE WHEEL BEARINGS, LOWER CONTROL ARMS, AND TIE RODS. I HAVE GREAT CONCERN DRIVING THIS VEHICLE IN THE FUTURE AFTER IT IS REPAIRED. *TR
NHTSA ODI #10514120
39,106 miles · Apr 30, 2013
SuspensionTires
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH VEHICLE. *SMD THE CONSUMER STATED THE BALL JOINTS NEEDED TO BE REPLACED ON THE VEHICLE AT 39,106. AT 43,060, THE REAR BALL JOINTS NEEDED TO BE REPLACED. NOW, WITH 48,000 MILES ON THE VEHICLE, THE FRONT AND REAR BALL JOINTS NEEDED TO BE REPLACED FOR A THIRD …
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2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH VEHICLE. *SMD THE CONSUMER STATED THE BALL JOINTS NEEDED TO BE REPLACED ON THE VEHICLE AT 39,106. AT 43,060, THE REAR BALL JOINTS NEEDED TO BE REPLACED. NOW, WITH 48,000 MILES ON THE VEHICLE, THE FRONT AND REAR BALL JOINTS NEEDED TO BE REPLACED FOR A THIRD TIME. THE CONSUMER ALSO STATED THE TIRE NEEDED TO BE REPLACED WITH ONLY 34,406 MILES ON THE VEHICLE.
NHTSA ODI #10510069
27,450 miles · Jan 3, 2013
SuspensionWheels
ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS I…
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ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS INCIDENT. THEY TOLD ME THEY COULD NOT BELIEVE IT. IT TOOK A WHILE BUT AFTER SOME COMPLAINTS AND DISGUST WITH THE DEALERSHIP, BUT MORE SO WITH CHRYSLER, EVERYTHING DID GET COVERED BUY THE 2 PARTIES. NOT TO MENTION THE FACT THAT MY VEHICLE WAS AND STILL IS UNDER WARRANTY. TODAY IS JANUARY 3 2013 AND GUESS WHAT? I NOW HAVE TO CONTACT THE DEALER AND PROBABLY CHRYSLER AGAIN. MY COMPASS IS STILL UNDER WARRANTY WITH ONLY 27450 MILES AND NOW THE DRIVER SIDE FRONT SPRING IS CRACKED AND IS BEGINNING TO DO THE EXACT SAME THING TO MY OTHER TIRE AGAIN. I DON'T KNOW WHAT THE DEALER WILL SAY OR DO BUT I WILL CONTACT THEM FIRST THING IN THE MORNING, THEY ARE CLOSED AT THIS TIME. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM OR JUST A FLUKE? TO ME THIS SEEMS LIKE IT SHOULD BE A POSSIBLE DEFECT AND PUT UNDER A RECALL. IF ANYONE OF THESE TIRES WOULD HAVE BEEN WARN DOWN ENOUGH AND A TIRE WOULD HAVE BLOWN OUT, THERE COULD HAVE BEEN A VERY SERIOUS AND OR DEADLY ACCIDENT. *TR
NHTSA ODI #10490968
23,000 miles · Oct 23, 2012
SteeringSuspension
ENTIRE SUSPENSION SYSTEM IS NOTHING BUT JUNK. REPLACED TIE ROD ENDS, INNER AND OUTER, BALL JOINTS, SWAY BAR LINKS, STRUTS, HUBS AND AXLE. SOME OF THESE PARTS MORE THAN ONCE. THE TIRE CAME DANGEROUSLY CLOSE TO FALLING OFF THE VEHICLE WITH LESS THAN 24 HR NOTICE THAT SOMETHING WAS WRONG. FAILED INSPECTION LAST YEAR FOR TIE ROD END…
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ENTIRE SUSPENSION SYSTEM IS NOTHING BUT JUNK. REPLACED TIE ROD ENDS, INNER AND OUTER, BALL JOINTS, SWAY BAR LINKS, STRUTS, HUBS AND AXLE. SOME OF THESE PARTS MORE THAN ONCE. THE TIRE CAME DANGEROUSLY CLOSE TO FALLING OFF THE VEHICLE WITH LESS THAN 24 HR NOTICE THAT SOMETHING WAS WRONG. FAILED INSPECTION LAST YEAR FOR TIE ROD END THAT WAS REPLACED PREVIOUS YEAR. CHRYSLER WILL NOT BUDGE ON TAKING RESPONSIBILITY FOR WHAT MY MECHANIC CALLS "JUNK". DOES SOMEONE HAVE TO DIE BEFORE THEY REACT?? *TR
NHTSA ODI #10481531
80,000 miles · Aug 20, 2012
SteeringSuspension
JUST LIKE A LOT OF OTHER COMPLAINTS, HAD TO HAVE TIE RODS AND BALL JOINTS REPLACED. SEEM LIKE A LOT OF THE JEEP COMPASSES HAVE THIS PROBLEM. CAN THEY NOT MAKE THEM BETTER. SHOULD BE A RECALL. *TR
NHTSA ODI #10471496