NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
80 reportsClear category filter200,000 miles · Mar 7, 2018
Suspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE TIRE MADE A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124, (877…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE TIRE MADE A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124, (877) 295-7806). THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THERE WAS A DEALER BULLETIN FOR THE SWAY BAR AND THE CROSSPINS, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #11076647
160,000 miles · Oct 2, 2017
StructureSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND DISCOVERED THAT THE SUBFRAME AND CROSS MEMBER WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (HILLVIEW MOTORS, 5309 US 30, GREENSBURG, PA 15501), BUT WAS NOT DIAGNOSED…
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND DISCOVERED THAT THE SUBFRAME AND CROSS MEMBER WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (HILLVIEW MOTORS, 5309 US 30, GREENSBURG, PA 15501), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED A MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
NHTSA ODI #11031359
140,000 miles · Jun 16, 2017
SuspensionCrash
MY DAUGHTER WAS DRIVING AND THE LEFT FRONT CROSS MEMBER THAT HAD RUSTED AND WAS COMPLETELY CORRODED FAILED AND FELL ON TO THE FRONT DRIVER SIDE TIRE.LUCKILY SHE WAS GOING SLOW ENOUGH AND WAS ABLE TO CONTROL VEHICLE TO SAFE STOP. IF SHE WAS ON THE HIGHWAY AND THIS HAPPENED IT COULD HAVE KILLED HER AS WELL AS OTHERS.I HAD JUST PUR…
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MY DAUGHTER WAS DRIVING AND THE LEFT FRONT CROSS MEMBER THAT HAD RUSTED AND WAS COMPLETELY CORRODED FAILED AND FELL ON TO THE FRONT DRIVER SIDE TIRE.LUCKILY SHE WAS GOING SLOW ENOUGH AND WAS ABLE TO CONTROL VEHICLE TO SAFE STOP. IF SHE WAS ON THE HIGHWAY AND THIS HAPPENED IT COULD HAVE KILLED HER AS WELL AS OTHERS.I HAD JUST PURCHASED THIS VEHICLE ON NOVEMBER 2016 FROM A AUTO SALES COMPANY. AFTER THE FAIL I LEARNED THAT THERE WAS A EXTENDED (10) WARRANTY (IE X58) THAT WARNED OF THIS PROBLEM AND A FIX PROVIDED BY COMPANY. I WAS NEVER TOLD THIS INFORMATION WHEN I PURCHASED THIS CAR THAT IT WAS UNSAFE TO DRIVE AND SHOULD HAS BEEN REPAIR BEFORE BEING SOLD TO ANYONE OR AT LEAST INSPECTED. I WAS TOLD BY CHRYSLER REP THAT THE VEHICLE IS STILL REGISTERED IN CANADA AND THEY HAD NO IDEA THIS CAR WAS IN UNITED STATES SO THE INFORMATION NEVER FOLLOWED THE CAR. I WAS ALSO TOLD THAT THE CAR MAKE WAS IN SEPT OF 2006 EVEN THOUGH IT IS A 2007 ON TITLE AND THE WARRANTY GOES BY MAKE DAY SO MY CAR IS 6 MONTHS OUT OF A WARRANTY THAT I DID NOT KNOW EXISTED BECAUSE THE CAR IS STILL REGISTERED IN CANADA. THE INFORMATION THAT THIS VEHICLE FRONT OR REAR SUSPENSION COULD FAIL SHOULD HAVE BEEN THE UTTER MOST CONCERN FOR SAFE BY THE CHRYSLER COMPANY OF CANADA AND NOT A I HOPE YOU GOT OUR LETTER THAT YOUR CAR MY KILL YOU OR YOU FAMILY AT ANYTIME FROM RUST FAILURE IN AROUND 10 YEARS OR SO AND WE KNOW IT !!! AS OF TODAY CHRYSLER HAS NOT MADE A DECISION ON WEATHER OR NOT THEY INTEND TO FIX THIS VEHICLE BUT THE FACT REMAIN THERE ARE MORE 2007 JEEP COMPASS OUT THERE THAT NEED TO BE WARNED THAT THE CANADA VERSION OF THIS VEHICLE COULD FAIL ANYTIME I`M SURE I`M NOT THE ONLY PERSON WHO PURCHASED A COMPASS FROM CANADA PLANT THAT IS NOW IN THE USA THAT HAS NOT BEEN TOLD OF THIS PROBLEM. THIS WHY I FEEL THERE SHOULD HAVE RECALLED THEM FOR REPAIR IN STEAD OF HOPE YOU GOT OR LETTER. LOOK AT PICTURE!
NHTSA ODI #10995648
14,700 miles · Mar 16, 2017
Suspension
DRIVING MY JEEP COMPASS AND THE FRONT END STARTED I THOUGHT IT HAD MY ROCKS UP IN THE BRAKE SYSTEM TOOK A MECHANIC AND HE BLEW EVERYTHING OUT THERE ALL THAT STUFF AND THEN IT STILL CAME BACK MAKING THE THUMPING TALKING NOISE LIKE WHEN YOU TURN TURN YOUR WHEEL TO THE RIGHT OR LEFT OR WHEN YOU BACKUP AND I DON'T KNOW WHAT'S CAUSIN…
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DRIVING MY JEEP COMPASS AND THE FRONT END STARTED I THOUGHT IT HAD MY ROCKS UP IN THE BRAKE SYSTEM TOOK A MECHANIC AND HE BLEW EVERYTHING OUT THERE ALL THAT STUFF AND THEN IT STILL CAME BACK MAKING THE THUMPING TALKING NOISE LIKE WHEN YOU TURN TURN YOUR WHEEL TO THE RIGHT OR LEFT OR WHEN YOU BACKUP AND I DON'T KNOW WHAT'S CAUSING IT.
NHTSA ODI #10966244
100,441 miles · Feb 24, 2017
Suspension
CHRYSLER SERVICE BULLETIN NUMBER: 23-012-14 FRONT AND REAR CROSS-MEMBER CORROSION . BY WHAT I READ IT SHOULD BE COVERED, BUT DEALERSHIP TOLD THE GIRLFRIEND THAT IT ISN'T ... THIS MEMBER IS RUSTED COMPLETELY THROUGH BUT THEY HAVE STATED IT IS NOT COVERED. THIS ISSUE HAS THE POTENTIAL TO CAUSE DEATH IF FINAL FAILURE CAUSES A CRASH…
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CHRYSLER SERVICE BULLETIN NUMBER: 23-012-14 FRONT AND REAR CROSS-MEMBER CORROSION . BY WHAT I READ IT SHOULD BE COVERED, BUT DEALERSHIP TOLD THE GIRLFRIEND THAT IT ISN'T ... THIS MEMBER IS RUSTED COMPLETELY THROUGH BUT THEY HAVE STATED IT IS NOT COVERED. THIS ISSUE HAS THE POTENTIAL TO CAUSE DEATH IF FINAL FAILURE CAUSES A CRASH AT HIGHWAY SPEEDS.
NHTSA ODI #10956817
Mileage unknown · Jan 3, 2017
SteeringStructureSuspension
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE K-FRAME REPLACEMENT/REPAIRS DUE TO CORROSION- REPAIRS WERE PERFORMED BEFORE CONSUMER WAS NOTIFIED OF EXTENDED WARRANTY FOR CORROSION PROBLEMS. *SMD THE INNER TIE ROD END AND FRONT SWAY BAR LINK WERE REPLACED. *JB
NHTSA ODI #10938248
110,629 miles · Dec 2, 2016
Suspension
THE FRONT LEFT SIDE HAS COME APART 2 TIMES FROM THE BALL JOINT AND A FRAME. TODAY IT FELT AND SOUNDED THE SAME I TOOK IT IN TO A SHOP IMMEDIATELY BECAUSE I DID NOT WANT THE FRONT TIRE COMING OF AGAIN. THE MECHANIC PUT IT UP ON THE LIFT AND CAME AND GOT ME. THE ENGINE CRADLE IS TOTALLY ROTTEN THIS IS WERE ALL OF YOUR FRONT END PA…
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THE FRONT LEFT SIDE HAS COME APART 2 TIMES FROM THE BALL JOINT AND A FRAME. TODAY IT FELT AND SOUNDED THE SAME I TOOK IT IN TO A SHOP IMMEDIATELY BECAUSE I DID NOT WANT THE FRONT TIRE COMING OF AGAIN. THE MECHANIC PUT IT UP ON THE LIFT AND CAME AND GOT ME. THE ENGINE CRADLE IS TOTALLY ROTTEN THIS IS WERE ALL OF YOUR FRONT END PART ARE HELD IN PLACE. THE SAID THING IS I STILL OWE 2 MORE YEARS ON THIS JEEP WHAT CAN I DO!!??.
NHTSA ODI #10929691
57,000 miles · Oct 21, 2016
Electrical SystemExterior LightingSuspension
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER REFUELING THE VEHICLE AND DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE PASSENGER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM FOR THE HEAD LAMPS NEEDED …
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TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER REFUELING THE VEHICLE AND DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE PASSENGER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM FOR THE HEAD LAMPS NEEDED TO BE REPLACED. IN ADDITION, THE FRONT BALL JOINTS AND STRUTS WERE CORRODED AND ALSO NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE WHY THE VEHICLE STALLED. THE STRUTS AND BALL JOINTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA ODI #10917738
175,000 miles · Aug 29, 2016
Exterior LightingFuel/propulsion SystemSuspension
WHEN FILLED UP WITH FUEL, CAR STALLS OUT AND CUTS OFF. I HAVE REPLACED ALL OF THE BEARINGS AND CAR STILL MAKES A ROARING NOISE WITH THE AXLE. UPPER CONTROL ARMS ARE COMPLETELY DAMAGED. BATTERY LIGHT CONTINUES TO COME ON AND HEADLIGHT WAS REPLACED BUT DOES NOT STAY ON. LIGHT STAYS ON INDICATING VACUUM HOSE ISSUE. 4 WHEEL DRIVE L…
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WHEN FILLED UP WITH FUEL, CAR STALLS OUT AND CUTS OFF. I HAVE REPLACED ALL OF THE BEARINGS AND CAR STILL MAKES A ROARING NOISE WITH THE AXLE. UPPER CONTROL ARMS ARE COMPLETELY DAMAGED. BATTERY LIGHT CONTINUES TO COME ON AND HEADLIGHT WAS REPLACED BUT DOES NOT STAY ON. LIGHT STAYS ON INDICATING VACUUM HOSE ISSUE. 4 WHEEL DRIVE LIGHT STAYS ON.
NHTSA ODI #10899131
61,000 miles · Jul 19, 2016
Electronic Stability Control (esc)SteeringSuspension
WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS…
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WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS, AND STILL PAYING FOR IT. I CONTACTED JEEP CORP. AND WAS TOLD THE WAS NOTHING THEY COULD DO FOR ME. MY FIDELITY WARRANTY STATES WHAT THEY COVER, BUT WHEN I CONTACTED THEM THEY TOLD ME THAT AFTER FIVE YEARS THEY DEEMS THE BAD TIE RODS AS WEAR & TEAR. I WAS NEVER TOLD THAT WHEN I PURCHASED THE SERVICE CONTRACT. IF MY PRAYERS AREN'T HEARD, THEN I MUST PAY $2700 OUT OF MY POCKET.
NHTSA ODI #10885883