2007 Jeep Compass 4X4

THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE ACCELERATING UP TO 60 MPH, THERE WAS A RATTLING NOISE DETECTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE FRONT SUB-FRAME (DRIVERS SIDE) OF MY DAUGHTERS CAR BROKE. THANKFULLY SHE WAS JUST PULLING UP TO A STOP LIGHT LEAVING A COLLEGE CAMPUS WHEN IT BROKE AND NOT ON THE HIGHWAY OR MOVING FAST. THE PIECE JUST SNAPPED. I SEE THERE IS AN ISSUE WITH SOME OF THE 2007 COMPASS WHERE THEY EXTENDED THE WARRANTY BUT IT DOES NOT APPLY TO OUR VIN NUMBER FOR SOME REASON. THIS IS A HUGE SAFETY ISSUE.

PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.

RE:FRONT FRAME CROSSMEMBER. THESE PARTS WERE INSPECTED AS OK IN 2014 BY DEALER PER THE CHRYSLER WARRANTY EXTENSION LETTER ABOUT FRAME ROT. IN JULY 2018 ROT AND DETERIORATION DISCOVERED BY OWNER THAT WOULD HAVE BEEN THERE PRIOR TO THE WARRANTY EXTENSION EXPIRATION IN JULY 2017. THE WARRANTY EXTENSION PERIOD WAS TOO SHORT AND CHRYSLER SHOULD HAVE HAD THE VEHICLES RE-INSPECTED FOR DETERIORATION THROUGHOUT THE WARRANTY PERIOD. I AM WANTING A FAIR RESOLUTION TO A NOW DANGEROUS SITUATION WITH MY VEHICLE.