2008 Jeep Commander

WHILE TRAVELING NORTHBOUND ON THE NEW JERSEY TURNPIKE ON JUNE 17, 2012, AT APPROXIMATELY 4:00 PM THE VEHICLES ENGINE JUST STALLED, RATE OF SPEED AT THE TIME WAS APPROXIMATELY 55 MPH. MY WIFE WAS ABLE TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. GOT OUT CHECK THE ENGINE COMPARTMENT, COULD NOT IDENTIFY ANY ISSUES. WIFE RESTARTED THE VEHICLE. THIS HAS OCCURRED AT LEAST SIX TIMES OVER THE PAST SIX MONTHS, SEEMS TO BE OCCURRING MORE FREQUENTLY LATELY. MOST OF THE STALLS SEEM TO BE AT SPEEDS ABOVE 45 MPH, BUT SHE HAS MENTIONED THAT IT RECENTLY STALLED AT AN INTERSECTION. *TR

TRAVELING ON THE INTERSTATE HWY AT 70 MPH NO WARNING THE VEHICLE SHUT OFF. I PULLED OVER TO THE EMERGENCY LANE. SHUT OFF ENGINE AND IT STARTED BACK UP. THIS HAS BEEN AN ONGOING MONTHLY ISSUE, SOMETIMES IT SHUT OFF 10 TO 15 MINUTES AFTER I HAVE BEEN DRIVING. SOMETIMES THE ENGINE COMES ON FOR A FEW DAYS AND GOINGS OFF. IT HAS BECOME A DANGEROUS SITUATION, WHEN DRIVING I HAVE STAY IN THE RIGHT LANE SO IF IT HAPPENS I WONT BE STOP IN THE MIDDLE OF THE INTERSTATE. THIS RECENT TIME ON NOVEMBER 30, 2012 WAS TRAVELING WITH BUSINESS CLIENTS, SEVERAL OTHER TIMES WITH MY WIFE AND GRANDCHILDREN. TAKEN TO THE DEALER, THEY HAVE TESTED ON THEIR EQUIPMENT (CHARGE ME UP TO OVER $200.00 TO TEST) AND TOLD ME TECH COULDN'T FIND ANYTHING WRONG; REPLACE A SWITCH. THIS ISSUE HAS FORCED ME IN MY BUSINESS TO TRAVEL TO RENT A RENTAL CAR TO TRAVEL OUT OF THE TOWN AS BEFORE I DROVE MY JEEP. THIS IS EXPENSE AND MAKING A DECISION IF I NEED TO PURCHASE ANOTHER VEHICLE: NOT A JEEP. *TR

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ELECTRONIC STABILITY PROGRAM LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT AFTER SHUTTING DOWN THE VEHICLE, IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT WAS TRAVELING 10 MPH WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE KEYS AND WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN FAILED TO QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

MY JEEP WILL STALL WHILE DRIVING IT WITHOUT ANY WARNING. I HAVE BEEN DRIVING AS SLOW AS 20 MPH AND RECENTLY DRIVING ON THE EXPRESSWAY AT ABOUT 60 MPH AND MY CAR WILL SUDDENLY STALL. THERE HAVE BEEN TIMES ( AS RECENT AS YESTERDAY) THAT IT HAS STALLED WHILE DRIVING THE EXPRESSWAY AND THEN AGAIN AT A STOP LIGHT. IT HAS BECOME INCREASINGLY FRIGHTENING TO DRIVE MY CAR AS I NEVER KNOW WHAT WILL TRIGGER IT TO STALL. THERE ARE ALSO INSTANCES WHERE IT WILL START ONLY AFTER SEVERAL ATTEMPTS. I RECENTLY HAD A FULL DIAGNOSTIC CHECK-UP DONE AND THE MECHANIC REPORTED HE COULD FIND NOTHING WRONG. *TR

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE CHECK ENGINE LIGHT ILLUMINATED, THE RADIO TURNED OFF, THE SUN ROOF FAILED, AND THE MAJORITY OF THE LIGHTS ON THE DASHBOARD BEGAN TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE FRONT CONTROL MODULE WOULD NEED TO BE REPLACED. THE CONTACT LEARNED REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND CONTACTED THE MANUFACTURER BUT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE EXPERIENCING THE SAME FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.

ON JUNE 6, 2012 AT APPROXIMATELY 12 NOON WHILE DRIVING MY 2008 JEEP COMMANDER AT 15 MPH IT STOPPED AND WOULD NOT START AGAIN. THERE WERE NO WARNING LIGHTS, IT DID NOT OVERHEAT, AND ALL OF THE ELECTRICAL COMPONENTS SUCH AS THE RADIO, WINDOWS, LIGHTS, ETC CONTINUED TO WORK, ONLY A CLICKING SOUND AND IT WOULD NOT START. I HAD IT TOWED TO JEEP. BECAUSE THEY HAVE MAINTAINED MY VEHICLE SINCE I PURCHASED IT FROM CARMAX 16 MONTHS PRIOR. DEALER, STATED I MIGHT NEED A STARTER RECOMMENDING I AUTHORIZE TO PUT ONE ON COSTING ME $400. LATER THAT AFTERNOON I WAS TOLD THE ENGINE WAS LOCKED UP AND SINCE I WAS OUT OF WARRANTY, CHRYSLER WOULD POSSIBLY ASSIST ME. I CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER. AFTER 3 WEEKS OF NOT BEING ABLE TO CONTACT THE CASE MANAGER, I CONTACED THE HEAD OFFICE L AND ASK CUSTOMER SERVICE TO HAVE GIVE ME ANSWER. THE CASE MANAGER RETURNED A RESPONSE TO HAVE THE ENGINE TAKEN APART TO DISCERN THE ISSUE. THE SERVICE MANAGER, DID SO WITH NO COST TO ME BECAUSE AT THIS TIME I AM AN UNEMPLOYED (CHICAGO PUBLIC SCHOOL TEACHER). HE FOUND THE DEFECT TO BE FROM THE FACTORY WHEREBY A SPRING IN THE VALVE BROKE CAUSING THE VALVE TO DROP DOWN IN THE ENGINE, WHICH CAUSED THE ENGINE TO LOCK. PER THE SERVICE MANAGER, I NOR THE PREVIOUS OWNER ARE AT FAULT, AND EXPLAINED THIS TO THE CASE MANAGER. THE CASE MANAGER ASKED HIM, "WHAT DOES SHE WANT (MEANING ME) TO GIVE HER THE ENGINE FOR FREE"? I AM AT ODDS WITH CHYRSLER AND WONDER WHY I AM RECEIVING SUCH DISPARAGING TREATMENT FROM SOMEONE I DO NOT EVEN KNOW? I DON'T WANT ANYTHING FOR FREE! MY CASE # IS #; THE NUMBER TO CHYRSLER IS 1-877-426-5337. THE COST TO REPAIR MY VEHICLE IS IN EXCESS OF $6500. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND ALL OF THE LIGHTS ON THE INSTRUMENTAL ILLUMINATED. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 75,000.