2008 Jeep Commander

The sunroof on my 2008 Jeep Commander leaks profusely, even in mundane conditions like a rain sprinkle or carwash. Throughout the year, whenever there is a rain downpour, water leaks through the sunroof and side posts to the point that water is sloshing and splashing around as I drive, and splashes up on me when I stop. Through online research, I've learned that Chrysler refuses to address and correct the faulty drainage tubes causing the leaky sunroofs, nor does Chrysler honor warranty claims for these sunroofs despite issuing at least 7 Technical Service Bulletins about its vehicles’ faulty drainage tubes and leaking sunroofs between 1999 and 2010, the class action lawsuit says. I am now having to spend hundreds, if not thousands, to have the sunroof and side post drainage channels repaired. Thousands of other Jeep owners have had this same issue. I implore you to please hold Jeep/Chrysler accountable, and force them to rectify this faulty, defective, and poorly manufactured product that they call a "sunroof", which is actually just an open portal for water to soak us both literally and monetarily. Because of recent hail storms locally, no repair shop is even able to look at my Jeep's sunroof until November. So that means I'll have to continue arriving to work and other destinations soaking wet. Looking forward to your response and action on this matter. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF SUDDENLY SEPARATED FROM THE VEHICLE. DURING THE INCIDENT, THE SUN ROOF WAS IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 87,000.

I'VE BEEN HAVING ISSUES WITH MY '08 COMMANDER FOR SEVERAL MONTHS NOW. THE SUNROOF LEAKED AND WATER GOT INTO THE DASHBOARD, SHORTING THE RADIO OUT. DEALER FIXED SUNROOF SEAL AND RADIO. ON THE DRIVE HOME FROM THE DEALER, DASHBOARD LIGHTS STARTED FLASHING. RETURNED TO DEALER THE NEXT DAY, BUT THEY COULD NOT LOCATE A PROBLEM. THREE DAYS LATER, CAR WOULD SHUT OFF WHILE DRIVING AND ALL DASHBOARD LIGHTS WOULD FLASH. RETURNED TO DEALER, THEY WERE UNABLE TO "DUPLICATE" ISSUE. TECH FROM DEALER DROVE CAR FOR 1 DAY AND HE COULD NOT FIND AN ISSUE. ONE WEEK LATER, CAR SMELLED HORRIBLE OF FUEL AND CAR WOULD SHUT OFF WHILE DRIVING. RETURNED TO DEALER AND DEALER REPLACED O2 SENSOR. PICKED UP CAR AND ON MY WAY HOME, LIGHTS FLASHED, CAR STALLED AND SMELLED WORSE OF FUEL. IMMEDIATELY RETURNED TO DEALER, DEALER REPLACED A SECOND O2 SENSOR. PICKED UP CAR, 5 MILES FROM DEALER, CHECK ENGINE LIGHT CAME ON. CALLED DEALER AND HE SAID TO DRIVE CAR UNTIL THE ENGINE "RESET"(ABOUT 10 MILES) OR UNTIL LIGHT BEGAN FLASHING, THEN BRING IT IN SINCE THEY CAN NOT FIND A REAL PROBLEM. ISSUE SEEMED TO RESOLVE FOR A COUPLE WEEKS OF NOT DRIVING CAR MUCH, BUT THEN THE DASHBOARD LIGHTS BEGAN FLASHING AGAIN, CAR SMELLED OF FUEL AND CAR SEEMED BOGGED DOWN. TODAY, CAR BARELY STARTED AND WAS VERY BOGGED DOWN. ATTEMPTED TO DRIVE, BUT CHECK ENGINE LIGHT CAME ON AND FLASHED REPEATEDLY. CAR WOULD NOT GO OVER 40MPH, SHOOK HORRIBLY AND FINALLY SHUT OFF. I AM AFRAID TO DRIVE THIS CAR WITH MY CHILD INSIDE. I AM A DISABLED SINGLE MOTHER AND I NEED A DEPENDABLE CAR AND DEFINITELY NOT ONE THATS GOING TO KEEP COSTING ME MONEY. I HAVE A WARRANTY THAT I PURCHASED WITH THE CAR, BUT IT SEEMS TO STILL COST AN ARM AND A LEG TO GET THIS CAR RUNNING FOR A FEW DAYS BEFORE IT CHOKES UP AGAIN. THIS CAR HAS SUCKED UP ALL MY SAVINGS AND STILL NO RESOLUTION TO THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND HAD BEEN INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 06/06/12 *BF THE CONSUMER STATED THAT THE VEHICLE RANDOMLY STALLED WHILE SLOWING DOWN ,ACCELERATING, OR WHEN THE BRAKE WAS APPLIED. SHE WAS INFORMED THE REASON FOR THE STALLING WAS UNKNOWN SINCE THERE WERE NO CODES. SHE ALSO HAD ELECTRICAL PROBLEMS INVOLVING THE WINDOWS AND SUNROOF. THE WINDOWS/SUNROOF OPENED/CLOSED UNPROMPTED. UPDATED 06/07/12 *JS

THIS VEHICLE HAS AN INTERMITTENT ELECTRICAL ISSUE, PERIODICALLY ALL OF THE DASHBOARD WARNING LIGHTS WILL FLASH ON AND THEN ALL OF THE ELECTRICAL SYSTEMS WILL FAIL - INCLUDING THE SPEEDOMETER AND OTHER INSTRUMENT GAUGES, THE TURN SIGNALS AND THE OTHER LIGHTS, THE WINDSHIELD WIPERS, THE RADIO, AND EVERYTHING ELSE. USUALLY EVERYTHING WILL RESET AFTER THE VEHICLE HAS BEEN PARKED, SHUT DOWN, ALLOWED TO "REST" FOR SEVERAL HOURS, AND RESTARTED. THIS EVENT HAS OCCURRED 8 OR 9 TIMES SINCE THE ORIGINAL INCIDENT. AFTER THE MOST RECENT INCIDENT THE RADIO SPEAKERS WENT DOWN ONE BY ONE AND YOU CAN NO LONGER USE THE RADIO, HOWEVER YOU DO SOMETIMES GET A LOUD STATIC SOUND OVER THE SPEAKERS - EVEN THOUGH THE RADIO IS TURNED OFF. I CONTACTED THE DEALERSHIP AFTER THE ORIGINAL INCIDENT AND WAS TOLD THAT WHEN THIS FAILURE EVENT OCCURS THE SYSTEM WOULD "RESET ITSELF" WITHOUT INTERVENTION, AND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE IF I BROUGHT THE VEHICLE IN FOR TESTING, SO I HAVE BEEN PUTTING UP WITH THIS EVER SINCE. HOWEVER, NOW THAT OTHER RELATED SYSTEMS ARE FAILING PERMANENTLY I AM NOT WILLING TO PUT UP WITH IT ANY LONGER, I AM CONCERNED THAT EVENTUALLY EVERYTHING ELSE WILL FAIL PERMANENTLY INCLUDING THE INSTRUMENTS, TURN SIGNALS, WINDSHIELD WIPERS, ETC. THE CONSUMER SENT AN E-MAIL REQUESTING TO ADD ADDITIONAL INFO. YESTERDAY, 07/21/2011, THIS VEHICLE STALLED OUT TWICE WHILE IN OPERATION WHILE MY WIFE WAS RUNNING ERRANDS IN NORMAL CITY TRAFFIC. IN BOTH CASES SHE WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD USING THE VEHICLE'S MOMENTUM AND WAS SHE WAS ABLE TO RESTART THE VEHICLE A SHORT WHILE LATER. THIS IS THE FIRST TIME THAT THE COMPLAINT ISSUE HAS ACTUALLY RESULTED IN THE VEHICLE STALLING OUT WHILE IN TRAFFIC. IT IS ALSO THE FIRST TIME THAT THE COMPLAINT ISSUE HAS OCCURRED IN SUCH RAPID SUCCESSION - FOR THE LAST COUPLE OF YEARS THE FREQUENCY HAS BEEN ONCE EVERY 3 OR 4 MONTHS, NOW IT IS BECOMING ONCE OR TWICE A WEEK (OR IN THIS CASE, IN A DAY). UNABLE TO ADD THE LAST FEW LINES OF CONSUMERS SENTENCE AS THE

BEING HAVING PROBLEMS WITH WINDSHIELD IN MY JEEP COMMANDER SUV. IT CRACKS EASILY I HAD OWNED IT FOR 2 YEARS AND CALLED WINDSHIELD REPAIR GUY 4 TIMES TO FIX 4 DIFFERENT CRACKS CAUSED BY STONES ON ROAD COSTING ME $35 DOLLARS EACH TIME,YESTERDAY I WAS BARELY ACCESSING THE HWY ANOTHER STONE HIT MY WINDSHIELD AGAIN CREATING A HUGE CRACK AGAIN IT SEEMS TO ME WINDSHIELD TOO WEAK. *TR

CHRYSLER HAS A RECALL ON ELECTRICAL SYSTEMS ON THE 2008 JEEP COMMANDER. THE RECALL DETAILS LOSS OF HEADLIGHTS, WIPERS, BLINKERS, AND FOR THE ENGINE TO STALL. BUT THEY ARE ONLY COVERING IT ON CERTAIN VINS. OUR 2008 JEEP COMMANDER HAS SUDDENLY EXPERIENCED ALL THESE PROBLEMS. MY HUSBANDS HEAD LIGHTS WENT OUT IN THE MIDDLE OF DRIVING IN THE DARK. THE WIPERS QUIT WORKING, WE HAVE NO BLINKERS, AND THE ENGINE KEEPS STALLING. WE CALLED THE CHRYSLER CORPORATION AND THEY REFUSE TO TAKE OUR JEEP IN ON THE RECALL, YET ACKNOWLEDGED IT HAD ALL THE SIGNS OF THE RECALL, THEY SAID IT HAD TOO MANY MILES. WE HAVE THREE SMALL CHILDREN AND THE RECALL STATES THAT IT IS A SERIOUS PROBLEM AND COULD CAUSE A CRASH. SO WHAT ARE WE TOO DO KNOW? *TR

I HAVE OWNED TWO JEEP COMMANDERS. 1ST WAS A 2006 COMMANDER THAT I LEASED. SEEMS TO BE A PROBLEM WITH THE WINDSHIELD CRACKING EASILY. I HAD TO REPLACE 2 WINDSHIELDS ON THE VEHICLE. I TRADED IT IN AND PURCHASED A 2008 COMMANDER. WITHIN ONE WEEK, I ALREADY HAVE A ROCK CHIP. SEEMS TO BE A DEFECT WITH THE WINDSHIELDS THEY ARE PUTTING ON THIS VEHICLE. *TR

AFTER A NIGHT OF 28 WEATHER, NOTICED A CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE STEMMING UP FROM THE WIPER BLADE AREA, FORMING AN UPSIDE-DOWN "L" SHAPE ANGLED TO THE PASSENGER SIDE OF THE VEHICLE. NO IMPACT FROM AN OBJECT HAD OCCURRED. UPON DRIVING THE SAME MORNING AND STOPPING AT A GAS STATION, WHEN I RE-ENTERED THE VEHICLE NOTICED THE EXACT SAME UPSIDE-DOWN L-SHAPE CRACK HAD OCCURRED ON THE DRIVERS SIDE WHILE PUMPING GAS. AGAIN, THE CRACK APPEARED WITHOUT ANY IMPACT FROM AN OBJECT. THE TWO L-SHAPED CRACKS ARE SYMMETRICAL TO EACH OTHER, ONE ON EACH SIDE OF THE WINDSHIELD, BOTH STEMMING FROM THE TWO WIPER AREAS, WHICH SEEMS TO BE RELATED TO HAVING THE DEFROST RUNNING DURING COLD WEATHER. I HAVE CONTACTED THE DEALERSHIP AND WILL BE GOING THERE AFTER WORK TODAY. HOPEFULLY THIS WILL BE COVERED UNDER WARRANTY WITH NO COST TO ME, AS IT SEEMS TO BE A DEFECT IN THE WINDSHIELD. *TR THE CONSUMER STATED THE CRACKED WINDSHIELD WAS ACTUALLY CAUSED BY THE IMPACT OF AN OBJECT AND NOT DUE TO DEFECTIVE GLASS. THE CONSUMER WISHED TO RETRACT HIS COMPLAINT. UPDATED 12/12/08. *JB