2022 Jeep Cherokee

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance was provided. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 300.

Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive it they quit corresponding with me. You have numerous negative reviews on it. I got it around 10/25/22 and am still in nursing home. Please advise. One man changed his out himself. The salesman(EvanI think) told me they didn’t have any Jeep grand Cherokees, what I wanted, then told me they did after I bought this one- a lie. I even suggested they pick it up themselves that’s when they guit messaging me.

On Sunday evening (4/16/2023) we noticed a very scary noise coming from our 2022 Jeep Cherokee while we were on the freeway. No warning lights were on in the vehicle. Thankfully we were close to home when we noticed the noise and were able to immediately get off the 110 freeway. We decided not to drive the car and had it towed on Tuesday morning to the nearest Chrysler Dealership, Bravo CDJR of Alhambra. Today we received confirmation from the dealership that the PTU casing is cracked, leaking fluid and metal shavings were found. Dealer has recommended new PTU and PTU fluid. But they don't know when they'll be able to find the part for our vehicle since it is so new. I couldn't find a recall of this part for 2022 Jeep Cherokees online so I thought we should report it in case this is a faulty part. Thankfully on one was hurt in this case but it was a very scary situation.

New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me schedule only available after 2 month and ask me should bring it to where I bought it from, so I strongly believe manufacturer and dealership they all knows this issues but can not fix it, please have someone inspect this issue, if need my car please call me or email me any time, thanks, and my name is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2022 Jeep Cherokee. The contact stated that while the vehicle was parked in humid weather, the headlights were foggy, preventing adequate illumination. The dealer was made aware of the failure and related the failure to Technical Service Bulletin: 23-029-23 (Headlamp Condensation Clearing Procedure) however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 525.

While on a road trip for the Thanksgiving Holiday on Interstate 95, the in dash information cluster advised me that the right turn indicator on the vehicle failed. Upon pulling into a service station and inspecting the vehicle it was confirmed that the right rear turn indicator had indeed failed and would no longer illuminate. In addition to the failure of the turn signal the Lane Departure features of the vehicle were then disabled. When taking the vehicle in for service on the week of November 28th, I was advised that there was a known issue with water infiltration in the housing. The manufacturer of the vehicle is aware of the issue and has a 45 step process to diagnose the problem. As of today, December 16th, I have been unable for a dealer to obtain and install a replacement fixture to return my vehicle to road worthy operation. Florida Statutes govern the safe operation of motor vehicles on its highways and my vehicle currently violates Sections 316.155 and 316.610, preventing me from operating said vehicle on the highways of the state. I am unable to operate the vehicle lawfully on the roads but am still required to make monthly note payments on an vehicle in which I can not use legally.

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped off at dealership 9/11/22 for diagnostics.