2020 Jeep Cherokee

My vehicle started having issues in December saying that my oil levels were low. i couldn't pinpoint what the issue was so i called AAA due to how unsafe it would be to drive my car with it stating the oil levels were low and my engine light being on. AAA came out to my house and when he inspected it he stated that everything in the engine looked good but that my oil was low because of leak even though we could not pinpoint where it was coming from. I took my vehicle to contintental transmission the next day on christmas eve, upon speaking with the manager of the shop he confirmed that the jeep cherokees that had the 3.2L or 3.6L engine had an issue with the oil filtration system, he stated that he estimates he fixes 2-3 of them per week and replaces the entire oil system. He stated how unsafe it was and that the issue occurs in those drivetrains specifically after 3-4 years of ownership, he told me the job was be $1500 to fix.

Had trans and transfer case PTO unit replaced, cause was transfer case and trans slines stripped. there is a recall for for this issue but not for my model year. 2020 jeep Cherokee trail hawk. recalls are for 2016-17 however because of the year of my jeep it isn't part of the recall but had the same issue regarding the same part # need reimbursement still 4 work. (In 2020, Fiat Chrysler America recalled 67,248 units of the 2014-2017 Jeep Cherokee in the United States over a transmission issue that could result in a loss of power or rollaway situation. At the time, paperwork filed with the National Highway Traffic Safety Administration explained that certain "vehicles were built with a two speed Power Transfer Unit ("PTU") that allows relative movement between the differential input splines and the transmission output shaft." The movement could wear down the input splines, causing a loss of engagement between transmission and differential, thereby cutting power to the front wheels. Worn splines could also prevent the transmission from engaging Park when stationary, leading to a possible rollaway situation. That recall applied only to all-wheel-drive models with the two-speed Power Transfer Unit, which simulates the two-speed transfer case found in many part-time four-wheel-drive trucks and SUVs. Jeep brands the affected systems as "Active Drive II" or "Active Drive Lock." Vehicles among the recall population that featured the PTU model in question benefited from "more robust differential splines." The fix for the recalled vehicles wasn't replacing the worn PTU splines with the upgraded versions. The fix was a software update that worked around the fault to either alert the driver, to shift power to the rear wheels when the malfunction occurred, or to automatically apply the parking brake if the fault happened while the driver was attempting to shift into park. What's stranger is that Jeep has issued a new recall for a subset of the original recall population,)

This isn't a major concern but just possibly a design defect that could potentially be dangerous in an accident. On March 30 2023 I was involved in an accident on a highway in Pennsylvania where traffic was stop and go. I was stopped, and a car slammed into the back of me going pretty fast. Her car bounced off my bumper and then hit into me again. The car and my seat belt did their jobs and I was not injured. However, afterwards the top of my head felt like it had a bad brush burn. It lasted for several days. When sitting in my car directly after the accident I noticed something odd. Both driver and passenger sun visors were off their hooks and in same position of pushed forward towards windshield under the hook. Because it happened to both of them and they were in the same position I have to surmise that the laws of physics during the accident caused this and that the impact knocked them off the hook and the other vehicle bouncing off and then hitting again caused them to pull back and then fly forward. I believe the movement of the visors so fast is what caused the brush burn on my head. I'm not sure if this is generally something that happens during an accident, but it seems pretty dangerous to me. Luckily I am not that tall and was positioned that the visor skimmed the top of my head. I cannot imagine though if someone was taller what that could potentially do if the visor comes flying at someone's face that fast. This has not been reproduced or confirmed by anyone. My vehicle is still at the body shop awaiting repairs.

The rare windshield shattered. The vehicle is currently at a Jeep dealership because after the incident I opened a complaint with Jeep corporate and was told to have it towed into the dealership. My child was sitting in the back seat when we heard a loud noise and seen the glass was shattered. Jeep was viewed by police. There were no warning that after warming my car up prior to leave my house that my back windshield would shatter not even a minute into my drive.

Climate Control system freezes and will not turn on or will stop working while driving. Windows fog up with no way to defrost and cause low to no visibility while driving. No warning lights appear before this situation occurs. Car was in the shop at Spartanburg Chrysler, Jeep, Dodge in SC for a month just a few weeks after purchasing the vehicle. The problem first occurred when the vehicle had about 5,000 miles on it. Within 6-8 months the problem is happening again.

JEEP IS ALWAYS IN MOTION WHEN ISSUE HAPPENS RADIO FREEZES UP LOOSE ALL CLIMATE NO HEAT DEFROST THEY ARE TELLING ME THAT NOT HAVING HEAT OR DEFROST IS NOT A SAFETY CONCERN LIVING IN THE STATE OF WISCONSIN WITH 30 BELOW WEATHER. THIS IN MOST CASES HAPPENS 2 TO 3 TIMES IN A ROW WHEN IT DOES IT IN TOTAL WITH OUT HEAT OR DEFROST FOR 5 TO 10 MINUTES IT HAS BEEN TO THE DEALER SEVERAL TIME AND THEY CAN'T FIX IT STARTED IN LATE OCT OF 2020 AND IS STILL A ISSUE