2020 Jeep Cherokee

Upon driving at approx 20mph in traffic on the highway, there was a sudden loss of power in acceleration. Smoke was seen around the vehicle. Multiple lights flashed on the dashboard and then quickly went blank. As I was pulling to the side of the road I noticed flames coming from the front right side of the vehicle. The brakes no longer worked. I got out of the vehicle as smoke was seeping into the cabin. I was able to retrieve my phone and bag. Approx. 30 seconds after exiting the vehicle and moving away there was a small explosion. Over the course of the next few minutes there were multiple other explosions. Emergency services were called immediately. The vehicle burnt to the ground completely.

The contact owned a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the four-wheel drive overheated warning light illuminated. The contact reduced the speed, and the vehicle was driven to the shoulder of the road. The contact stated that a nearby driver pulled over and informed the contact that the vehicle was on fire. The nearby driver also assisted the contact out of the vehicle. The contact stated that there were several explosions. The contact stated that the vehicle was burned to the ground. The fire department and the local police arrived on the scene. There were no injuries sustained. A Fire report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure and a case was filed. In addition, the case is currently under investigation. The failure mileage was approximately 26, 900.

The contact owns a 2020 Jeep Cherokee. The contact stated while driving 45 MPH, the contact became aware that the vehicle was making abnormal sounds and had started jerking. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 49,413.

The vehicles emergency brake engaged while driving down the highway at 70 mph on its own. This caused the vehicle to come to an immediate stop almost causing a serious wreck. We have had the vehicle in the shop for it dying and this happening when stopped or at very sloe speeds but never like this. Each time we have been told there is nothing wrong with the vehicle since no codes were thrown. Clearly this is not the case.

Our Jeep has had multiple accounts of shifting hard, hesitation while shifting, and a on and off service 4wd light. We reported these issues to the Jeep dealership it was purchased from and they said nothing was wrong after 4 scheduled maintenance visits. We brought our Jeep to a neighboring dealership who immediately found the issue and said it was a major transmission component that went bad. Fast forward to a week later and the part has been fixed but the issue is still happening!

When coasting at low speeds the vehicle makes multiple click sounds and now there has been a clunking sound seems like when. Trying to downshift or upshift almost as it can't find a gear. When in a stoped position I put it in drive ease the gas and it will jump into gear. Has been multiple complaints about clicking and clinking with the vehicle and nothing fixing the problem unless ptu,transmission,u joint or driveshaft is replaced this is scary to spend so much on a vehicle for my family and worry about when it's going to break down.

The start and stop feature in the vehicle keeps malfunctioning and has done so every since I purchased car in 2021. Took it to dealer and they replaced the battery and that still did not stop it from malfunctioning meaning it go completely dead this is a safety hazard and now that my car is out of warranty the dealer is giving me issues when fixing it even though it should have been fixed the first time. This is a know problem to the dodge.dealer I went to bc one of the tech told me alot of people have this problem with Cherokee. The malfunction with the start and stop feature has caused Mt Car to go dead on highways and freeways which is dangerous.

About a week ago, a faint smell of gasoline was noticed at the front of the vehicle after it was shut off. The smell became stronger and more noticeable with each passing day. Today, gasoline can be smelled coming out of the air vents as well as outside of the vehicle. Wife seems to think the smell started when she started using the Air Conditioning. No signs of fuel leaking. No Check Engine Light. The vehicle has 20450 miles on it. We are trying to get it into the dealership as soon as possible, but at this point we are not driving it out of an abundance of caution.