NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
191 reports255,000 miles · May 2, 2019
Service Brakes
I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY F…
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I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY FOR THE LIFE OF THE VEHICLE. I WAS TOLD THAT I COULD PICK UP MY JEEP AND THEY COULD ORDER THE PARTS, BUT THEY WOULD NEVER ARRIVE. I THEN CALLED CHRYSLER CUSTOMER SERVICE ONLY TO BE GIVEN THE RUN AROUND FOR 10 DAYS. AFTER SPEAKING TO SEVERAL PEOPLE, I DEMANDED A SUPERVISOR WHO ALSO STATED THEY COULDN'T HELP ME DUE TO THE AGE OF THE VEHICLE(1989 JEEP CHEROKEE). I EXPLAINED THAT ON THEIR WEBSITE UNDER MY VIN THAT THE RECALL STATED IT WAS COVERED FOR LIFE, MEANING AGE DIDN'T MATTER. THEY STATED THAT I WAS ON THE HOOK FOR THE REPAIR AND THEY COULDN'T CONTACT THE DEALER TO REDUCE THE COST, AND OFFERED NO HELP WHATSOEVER. HOW IS THIS LEGAL? THIS ISN'T A LOCK OR HINGE, IT'S MY ENTIRE BRAKING SYSTEM.
NHTSA ODI #11205390
153,000 miles · Jun 5, 2016
Service Brakes
DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED…
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DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED UNDER WARRANTY.
NHTSA ODI #10872607
219,051 miles · May 2, 2016
WheelsCrashInjury
I BROUGHT THE VEHICLE IN FEBRUARY 2016 AND I DROVE IT FOR 6 WEEKS. I WAS DRIVING TO WORK AT 75 MPH WHEN THE REAR PASSENGER SIDE TIRE DELAMINATED AND CAUSED A WRECK IN WHICH THE VEHICLE ROLLED 3 TIMES I GOT OUT OF THE VEHICLE WITH MINOR INJURYS. THE PASSENGER REAR TIRE DOT STAMP IS AS FOLLOWS.BEYK8L1328.
NHTSA ODI #10862565
97,000 miles · Jul 27, 2015
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE …
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TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10743940
304,074 miles · Jan 2, 2014
Service Brakes
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WOULD BE ORDERED FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO OBTAIN THE PART ONE MONTH LATER OR PROVI…
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TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WOULD BE ORDERED FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO OBTAIN THE PART ONE MONTH LATER OR PROVIDE A DATE OF ARRIVAL. THE CONTACT STATED THE BRAKES WERE UNRESPONSIVE WHEN APPLIED. THE BRAKE LIGHT WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 304,074.
NHTSA ODI #10558216
100,000 miles · Dec 10, 2013
Service BrakesService Brakes, Hydraulic
TL* THE CONTACT OWNS A 1989 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY NEEDED TO B…
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TL* THE CONTACT OWNS A 1989 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC ) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TR
NHTSA ODI #10555425
Mileage unknown · Nov 6, 2013
Service Brakes, Hydraulic
1989 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL NOTICE. *SMD THE VEHICLE DEVELOPED AN ANTI-LOCK BRAKE PROBLEM AND WAS TAKEN TO THE DEALER ON JANUARY 24, 2013 FOR REPAIRS. SINCE THAT TIME, THE CONSUMER HAS MADE NUMEROUS CALLS TO THE DEALER TO TRY AND GET THE PROBLEM FIXED. …
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1989 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL NOTICE. *SMD THE VEHICLE DEVELOPED AN ANTI-LOCK BRAKE PROBLEM AND WAS TAKEN TO THE DEALER ON JANUARY 24, 2013 FOR REPAIRS. SINCE THAT TIME, THE CONSUMER HAS MADE NUMEROUS CALLS TO THE DEALER TO TRY AND GET THE PROBLEM FIXED. THE CONSUMER WAS INFORMED THE ANTI-LOCK BRAKE PROBLEM WAS A LIFETIME RECALL AND IT WOULD BE RECTIFIED. HOWEVER, IT HAS BEEN 9 MONTHS, AND THE REPLACEMENT STILL HASN'T OCCURRED.
NHTSA ODI #10551258
127,251 miles · Mar 12, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO OTHER BRAKE SYSTEM FAILURES THAT WERE PRESENT. THE CONTACT DOES NOT WISH TO HAVE THE OTHER FAILURES CORR…
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TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO OTHER BRAKE SYSTEM FAILURES THAT WERE PRESENT. THE CONTACT DOES NOT WISH TO HAVE THE OTHER FAILURES CORRECTED AT THIS TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 127,251 AND CURRENT MILEAGE WAS 128,000.
NHTSA ODI #10220927
Mileage unknown · Aug 13, 2007
SteeringSuspension
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR…
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TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
NHTSA ODI #10199429
139,267 miles · Aug 9, 2006
Power Train
CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS …
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CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS REMOVED TO WELDING SHOP FOR CORRECT REPAIR. *NM
NHTSA ODI #10165000
NHTSA investigations
3PE93057 · Driveshaft/univ.joint Fail
Opened Jun 14, 1993 · Closed Oct 29, 1993
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA90024 · Failed Antilock Brakes
Opened Apr 26, 1990 · Closed Jan 14, 1991
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE90033 · Failed Antilock Brakes
Opened Jan 16, 1990 · Closed Apr 26, 1990
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available