Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Latches/locks/linkages. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports1 injury reports
What owners actually said
1 reports
Mileage unknown · Jun 22, 2009
Latches/locks/linkagesInjury
WE HAVE A JAYCO 23B. BOUGHT ON JUNE 14TH. OUR FIRST TRIP WAS JUNE 19TH THROUGH JUNE 21ST. OUR CHILDREN WERE ASLEEP IN THE FRONT BUNK AND, OUR 2 YEAR OLD LITTLE BOY (37LBS) FELL FROM THE BED TO THE GROUND. WE THOUGHT THAT WE MAYBE DIDN'T FASTEN THE SNAPS AND VELCRO PROPERLY. I PLACE MY SON WITH MY WIFE IN THE BACK BUNCK AND I SLE…
Read full complaint
WE HAVE A JAYCO 23B. BOUGHT ON JUNE 14TH. OUR FIRST TRIP WAS JUNE 19TH THROUGH JUNE 21ST. OUR CHILDREN WERE ASLEEP IN THE FRONT BUNK AND, OUR 2 YEAR OLD LITTLE BOY (37LBS) FELL FROM THE BED TO THE GROUND. WE THOUGHT THAT WE MAYBE DIDN'T FASTEN THE SNAPS AND VELCRO PROPERLY. I PLACE MY SON WITH MY WIFE IN THE BACK BUNCK AND I SLEPT WITH MY DAUGHTER IN THE FRONT. A COUPLE HOURS LATER MY DAUGHTER DID THE SAME THING AND FELL TO THE GROUND. SHE HAS BRUISES TO HER RIGHT THIGH, MY LITTLE BOY SEEMS TO BE FINE. WE FELL THIS DEFECT NEEDS TO BE ADDRESSED. THE SNAP AND VELCRO SYSTEM IN THE FRONT OF OUR BUNK IS INADEQUATE. *TR
JAYCO IS RECALLING 647 MY 2009 JAY FEATHER EXP AND EX-PORT TRAVEL TRAILERS. THE SCREWS USED TO ATTACH THE BUNK DOOR CABLES TO THE BUNK DOORS MAY BE OF INSUFFICIENT LENGTH, WHICH COULD RESULT IN THE CABLE BECOMING DETACHED FROM THE DOOR WHILE THE TRAVEL TRAILER IS PARKED AND SET UP WITH THE BUNK DOORS OPEN.
Consequence & remedy
Consequence: IF THIS CONDITION IS NOT ADDRESSED, IT COULD POSSIBLY RESULT IN AN INJURY. THERE IS NO POTENTIAL FOR THIS SITUATION TO OCCUR WHILE THE VEHICLE IS BEING TOWED.
Remedy: DEALERS WILL REPLACE THE SCREWS ATTACHING THE CABLES TO THE BUNK DOOR WITH LONGER FASTENERS. THE RECALL BEGAN ON JUNE 17, 2009. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Jayco Jay Feather Exp Problems, Complaints & Recalls | Skip That Year
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