ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA04019 · Wheel Separations
Opened Jul 2, 2004 · Closed May 19, 2005
Status: closed (inferred from source dates) · Wheels; Wheels:lugs/nuts/bolts/studs
JAYCO IS CONDUCTING CAMPAIGN 04V-364 TO ADDRESS 742 VEHICLES EQUIPPED WITH SIX LUG ALUMINUM WHEELS.ODI IS INITIATING A RECALL QUERY TO FURTHER INVESTIGATE VEHICLES EQUIPPED WITH EIGHT LUG ALUMINUM WHEELS SINCE THESE VEHICLES EXHIBIT A SMALL BUT PERSISTENT RATE OF WHEEL SEPARATIONS.
Additional source detail variants (2)
Wheels
JAYCO IS CONDUCTING CAMPAIGN 04V-364 TO ADDRESS 742 VEHICLES EQUIPPED WITH SIX LUG ALUMINUM WHEELS.ODI IS INITIATING A RECALL QUERY TO FURTHER INVESTIGATE VEHICLES EQUIPPED WITH EIGHT LUG ALUMINUM WHEELS SINCE THESE VEHICLES EXHIBIT A SMALL BUT PERSISTENT RATE OF WHEEL SEPARATIONS.
Wheels:lugs/nuts/bolts/studs
JAYCO IS CONDUCTING CAMPAIGN 04V-364 TO ADDRESS 742 VEHICLES EQUIPPED WITH SIX LUG ALUMINUM WHEELS.ODI IS INITIATING A RECALL QUERY TO FURTHER INVESTIGATE VEHICLES EQUIPPED WITH EIGHT LUG ALUMINUM WHEELS SINCE THESE VEHICLES EXHIBIT A SMALL BUT PERSISTENT RATE OF WHEEL SEPARATIONS.
PE04016 · Wheel Separation
Opened Feb 18, 2004 · Closed Jul 2, 2004
Status: closed (inferred from source dates) · Wheels
IN RESPONSE TO ODI'S JUNE 1, 2004 PE INQUIRY,JAYCO ADVISED ODI OF 58 WHEEL SEPARATION INCIDENTS THAT HAVE OCCURRED IN JAYCO PRODUCTS.THREE (3) ARE MODEL YEAR 2002-2003 TRAVEL TRAILERSAND FIFTY-FIVE (55) ARE MODEL YEAR 2001-2004 FIFTH WHEEL TOWABLE RVS EQUIPPED WITH ALUMINUM WHEELS.JAYCO HAS ALSO ADVISED ODI THAT AN ADDITIONAL TWO (2) WHEEL SEPARATIONS OCCURRED DURING JUNE, 2004, FOR AN OVERALL TOTAL OF SIXTY. ODI CONDUCTED A FIELD INSPECTION OF THE JAYCO VEHICLE THAT LOST A WHEEL ON JUNE 11, 2004.THE INSPECTION FOUND EVIDENCE OF COATING MATERIAL BETWEEN THEHUB AND WHEEL MOUNTING FACES.FOREIGN MATERIAL SUCH AS COATINGS IN THE WHEEL MOUNTING JOINT CAN COMPROMISE THE ABILITY OF THE NUTS TO MAINTAIN CLAMP AND LEAD TO NUT LOOSENING AND/OR STUD BREAKAGE AND COULD RESULT IN A WHEEL SEPARATION.A WHEEL THAT SEPARATES FROM A VEHICLE AT HIGHWAY SPEEDS POSES A HAZARD TO OTHER USERS OF THE ROADWAY AND CAN AFFECT THE STABILITY AND SAFETY OF THE AFFECTED RV.THIS PE IS BEING UPGRADED TO AN ENGINEERING ANALYSIS FOR FURTHER INVESTIGATION.
2004 Jayco Designer Legacy Problems, Complaints & Recalls | Skip That Year
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