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2016 Jayco Travel Trailer White Hawk

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
5Owner complaints

Model-year median: 2.5

2Recall campaigns

View recall details →

0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
3
20155
20162
20174
20184
2019
Compare all White Hawk years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Suspension
5Wheels
2Service Brakes
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 5 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Wheels. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Wheels complaints

2 reports
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Mileage unknown · Jul 31, 2018
SuspensionWheels

ON JULY 25,2018 LIPPERT REPLACED A BENT AXLE ON MY WHITE HAWK TT. I STARTED MY DRIVE TOWARDS HOME AND AFTER LESS THAN 8 HOURS OF DRIVING THE NEW AXLE BENT. THIS OCCURED ON INTERSTATE 70 AS I WAS GOING AROUND INDIANAPOLIS, IN. THE AXLES ON THIS TRAVEL TRAILER ARE EACH RATED AT 3.500 LBS AND THE GROSS WEIGHT IS 7,500 LBS. THE …

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ON JULY 25,2018 LIPPERT REPLACED A BENT AXLE ON MY WHITE HAWK TT. I STARTED MY DRIVE TOWARDS HOME AND AFTER LESS THAN 8 HOURS OF DRIVING THE NEW AXLE BENT. THIS OCCURED ON INTERSTATE 70 AS I WAS GOING AROUND INDIANAPOLIS, IN. THE AXLES ON THIS TRAVEL TRAILER ARE EACH RATED AT 3.500 LBS AND THE GROSS WEIGHT IS 7,500 LBS. THE AXLE DIAMETER IS 2 3/8 INCHES. LIPPERT IS REPLACING THEM AGAIN BUT THIS TIME WITH 3" DIAMETER TUBES. THE WEIGHT CAPACITY WILL STILL BE 3500 LBS. LIPPERT ASKED ME TO DRIVE FROM INDIANAPOLIS WHERE THEY BENT TO GOSHEN IN SO THEY COULD REPAIR THEM AT THEIR SERVICE CENTER. ON THE WAY HERE THE BACK RIGHT TIRE DEVELOPED EXPOSED STEEL TREAD AND THE HANGER WAS BENT. I DROVE IN A HEAVY RAIN STORM FOR 2 OF THE 3 HOURS. I'M GLAD THE TIRE DID NOT RUPTURE ALONG THE WAY. THIS IS THE 4TH AXLE TO BEND ON MY TT SINCE APRIL 25, 2018. MY CERTIFIED WEIGHT ON THE 2 AXLES IS 6000 LBS AND AT THE HITCH END THE WEIGHT IS 1160 LBS. I AM UNDER WEIGHT. THIS IS MY SECOND REPORT INVOLVING AXLES ON THE JAYCO WHITE HAWK 2016. JAYCO HAS BEEN NO HELP. THEY BLAME EVERYTHING ON LIPPERT.

NHTSA ODI #11114994

Mileage unknown · Jul 19, 2018
Service BrakesSuspensionWheels

THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE …

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THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW BEEN STRANDED WAITING FOR REPLACEMENT AXLES A TOTAL OF 33 DAYS.ALL EVENTS OCCURRED WHILE MOVING ON HIGHWAYS. SIMPLY REPLACING THE AXLES IS NOT WORKING. ADDITIONAL UPGRADES NEED TO BE MADE. JAYCO CASE # G14B0419 LIPER CASE # 1771682 PETE'S RV IN CT CONTACT INFO SARA HAYDEN SARAH@PETESRV.COM PHONE 855.313.0039

NHTSA ODI #11112473

Official recalls

2

16V560000 · Electrical System: Integrated Trailer Brake Control

Jul 27, 2016

Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Consequence & remedy

Consequence: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

16V158000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Mar 17, 2016

Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.

Consequence & remedy

Consequence: If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.

Remedy: All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901291.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.