TL* THE CONTACT OWNS A 2017 JAYCO EAGLE 336FBOK MOUNTED ON A 2017 FORD F-350. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT AND REAR PASSENGER TIRES SHEARED OFF AND CAUSED THE TRAILER TO COLLAPSE ON THE GROUND. THE CONTACT WALKED TO THE DEALER AND A MECHANIC FOLLOWED THE CONTACT TO THE FAILURE SITE. THE MECHANIC MOUNTED TWO TIRE…
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TL* THE CONTACT OWNS A 2017 JAYCO EAGLE 336FBOK MOUNTED ON A 2017 FORD F-350. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT AND REAR PASSENGER TIRES SHEARED OFF AND CAUSED THE TRAILER TO COLLAPSE ON THE GROUND. THE CONTACT WALKED TO THE DEALER AND A MECHANIC FOLLOWED THE CONTACT TO THE FAILURE SITE. THE MECHANIC MOUNTED TWO TIRES IN ORDER TO MOVE THE TRAILER TO THE SHOP. THE DEALER DIAGNOSED THAT THE AXLES WERE NOT STRONG ENOUGH TO HOLD THE TRAILER. THE DEALER RECOMMENDED 7000IBS AXLES INSTEAD OF THE ORIGINAL 6000IBS AXLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPLACE THE FAILED AXLES WITH ORIGINAL 6000IBS AXLES. THE CONTACT REJECTED THE OFFER AND THE TRAILER WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 250.
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence & remedy
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
Consequence & remedy
Consequence: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
Remedy: Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
Jayco, Inc. (Jayco) is recalling certain 2017 Eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the LP manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension U-bolts. Impact from the axle can crack the LP manifold resulting in a propane gas leak.
Consequence & remedy
Consequence: An LP gas leak can increase the risk of a fire.
Remedy: Jayco will notify owners, and dealers will relocate the LP manifold, and inspect and replace the LP lines and fittings, as necessary, free of charge. The recall began on February 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.
Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.
Consequence & remedy
Consequence: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.
Remedy: All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.
Additional source detail variants (2)
Structure:frame And Members
Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.
Consequence: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.
Remedy: All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.
SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly
Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.
Consequence: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.
Remedy: All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Consequence & remedy
Consequence: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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