2017 Jayco Fifth Wheel North Point

While traveling down the interstate, the right rear leaf spring broke causing the two right tires to rub and bellow black smoke. There is a Jayco recall on this, and Southaven RV claimed to have inspected it. Either Jayco is at fault for a weak recall or Southaven RV is at fault for not completing the recall properly. Both need to be investigated. 9901513 is the Jayco recall and the bulletin number is 20V-385 US

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE ON THE TRAILER EXPERIENCED A BLOWOUT. THE CONTACT CALLED ROADSIDE ASSISTANCE HOWEVER, THE MECHANIC WAS UNABLE TO PLACE THE SPARE TIRE ON THE TRAILER DUE A DEFECTIVE GUSSET ON THE TRAILER'S SUSPENSION. THE CONTACT THEN TOOK THE TRAILER TO CAMPING WORLD OF DAVENPORT (14040 110TH AVE, DAVENPORT, IA 52804) WERE HE WAS INFORMED THAT THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION). THE TRAILER REMAINED IN THE DEALER POSSESSION FOR SIX WEEKS AND WAS RETURNED ONCE THE RECALL AND THE BODY DAMAGE WERE REPAIRED. DESPITE THE RECALL REPAIR, THE FAILURE PERSISTED. THE DEALER CALLED THE CONTACT AND CONFIRMED THAT THE GUSSET BRACKET WAS LOCATED ON THE WRONG SECTION OF THE TRAILER AND THAT THE PART FOR THE REMEDY WOULD NOT BE AVAILABLE UNTIL JANUARY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.*DT*DT CONSUMER DROPPED THE VEHICLE TO THE DEALER BUT DEALER DID NOT HAVE THE CORRECT PART.*JB THE CONSUMER PROVIDED PICTURES. *TR*DT CONSUMER STATED WRONG PART WAS SENT SECOND TIME THIS HAS HAPPENED.*JB

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE DOG RV SERVICE (2100 AVENUE G, WHITE CITY, OR 97503, (541) 326-0410) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAMPING WORLD (5117 US HWY 301 SOUTH HOPE MILL NC 28348; (910-729-6344) (1-888-768-0904) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNUSUAL TIRE TREAD WEAR ON THE CAMPER. THE DEALER CONFIRMED THAT THE SUSPENSION FAILURE STATED IN THE RECALL WAS THE CAUSE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCCASIONS. A TOILET VALVE FAILED CAUSING WATER TO LEAK ONTO THE FLOOR. THE VEHICLE HAD 3 TIRE BLOW OUTS AND MULTIPLE OTHER TIRE FAILURES. BOTH DEEP CYCLE BATTERIES NEEDED TO BE REPLACED. TWO WHEELS DISLODGED FROM THE VEHICLE WHILE BEING DRIVEN. THE CONSUMER CALLED STATE POLICE WHO ARRANGED FOR A TOW TRUCK. THE MANUFACTURER WAS MADE AWARE. *JS

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE FRONT TIRE, DRIVER'S SIDE REAR TIRE AND THE REAR PASSENGER'S SIDE TIRE SIMULTANEOUSLY EXPERIENCED BLOWOUTS. DUE TO THE FAILURE, THE CONTACT INITIALLY LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO SAFELY PULL THE RV OVER TO THE SIDE OF THE ROADWAY. ROADSIDE ASSISTANCE WAS CALLED OUT AND REPLACED THE DRIVER'S SIDE FRONT AND REAR TIRES. THE CONTACT REPLACED THE PASSENGER'S SIDE REAR TIRE ON HIS OWN. THE CONTACT SUBSEQUENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) WHICH HE LINKED TO HIS TIRE FAILURE. THE CONTACT STATED THAT HE EXPERIENCED TIRE FAILURES ON ALL FOUR TIRES PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE CONTACT NOTIFIED THE MANUFACTURER ONCE HE RECEIVED THE RECALL NOTIFICATION AND WAS PROVIDED A LIST OF DEALERS TO CALL FOR ASSISTANCE. THE CONTACT CALLED CAMPING WORLD OF CHARLESTON (8155 RIVERS AVE, NORTH CHARLESTON, SC 29406), THE TRAIL CENTER (5728 DORCHESTER RD, NORTH CHARLESTON, SC 29418), MILES RV CENTER (6056 ASHEVILLE HWY, HENDERSONVILLE, NC 28791) AND WAS INFORMED THAT THE DEALER WAS NOT IN POSSESSION OF THE EQUIPMENT NEEDED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS GIVEN A CALLBACK AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 3,827.