2004 Jaguar XJ8

TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE LOWERED AND BEGAN BOUNCING UP AND DOWN. THE VEHICLE EXPERIENCED A LOSS OF SUSPENSION, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. A FEW WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, TWO OF WHICH STATED "VEHICLE TOO LOW" AND "ERROR SUSPENSION FAULT". THE VEHICLE WAS TOWED TO A JAGUAR DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE SUSPENSION RELAY. THE VEHICLE WAS REPAIRED AND DROVE NORMALLY FOR APPROXIMATELY 500 MILES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THEY REPLACED THE FRONT DRIVER'S SIDE STRUT, WHICH WAS LEAKING AIR. THIS IS WHAT CAUSED THE FRONT OF THE VEHICLE TO DROP DOWN. THERE HAD BEEN NO FURTHER OCCURRENCES; HOWEVER, THE CONTACT IS CONCERNED THAT THE PASSENGER SIDE WILL EXPERIENCE THE SAME SUSPENSION FAILURE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10-29-08 *BF THE AIR SUSPENSION SYSTEM LEAKED AIR AND THE CAUSSED THE ENTIRE FRONT END TO RUST. THE CONSUMER STATED WHEN THE INCIDENT OCCURRED, THE VEHICLE COULD NOT BE STEERED AS THE FRONT END OF THE VEHICLE FELL DOWN. UPDATED 10/30/08. *JB

JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE. *TR

VEHICLE WILL INTERMITTENTLY PULL HARD TO THE RIGHT WHEN BRAKING AT HIGHWAY SPEEDS OF 70MPH DURING RAIN. FORCE WILL PULL VEHICLE DEEP INTO RIGHT HAND LANE. HAS OCCURRED APPROXIMATELY 8 TIMES SINCE PURCHASE, INCLUDING PURCHASE DATE OF 4/20/05, WHEN DRIVING HOME FROM DEALERSHIP IN BOISE, ID TO ST. LOUIS, MO. VEHICLE WAS A NEW DEMO WITH APPROXIMATELY 1900 MILES AT PURCHASE. MOST RECENT INCIDENT OCCURRED MAY, 2008 WITH APPROXIMATELY 10,500 MILES. VEHICLE HAS MAINLY BEEN DRIVEN LOCALLY IN TOWN AND IN DRY WEATHER AT SPEEDS WELL UNDER 55MPH. VEHICLE CURRENTLY HAS APPROXIMATELY 10,600 MILES SINCE MANUFACTURE. 6,600 MILES DRIVEN LOCALLY SINCE PURCHASE. LOCAL DEALERSHIP HAS BEEN UNABLE TO DUPLICATE DEFECT AND HAS FOUND NO PROBLEM WITH VEHICLE. NO CORRECTIVE ACTION HAS OCCURRED TO DATE. *TR

I WAS BRAKING INTO A PARKING SPOT AT THE BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT TO STOP FROM LITERALLY RAMMING MY VEHICLE INTO THE SIDE OF THE BANK. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR AND CAUTIOUSLY DROVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM WITH SUDDEN ACCELERATION IS SO SERIOUS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED....PLEASE LOOK INTO IT! *TR

I WAS BRAKING INTO A PARKING SPOT AT THE LOCAL BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT AS IF MY LIFE DEPENDED ON IT. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. I COULD HARDLY KEEP FROM DRIVING INTO THE SIDE OF THE BANK. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR CAUTIOUSLY, AND DROVE IT HOME WITHOUT INCIDENT. *TR

WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MANUFACTURER SHOULD SERIOUSLY LOOK INTO THE MATTER. *TR

TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEHICLE SPUN AROUND INTO FOUR LANES OF ONCOMING TRAFFIC AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THEY MAY HAVE TO GO THROUGH LITIGATION AND ARE CURRENTLY UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 02-01-08. *KB FLORIDA POLICE REPORT. UPDATED 02/01/08 *TR

TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 10,500 WHEN TURNED IN ON 05/02/07. UPDATED 02-01-08 *BF THE CONSUMER STATED EACH OCCURRENCE TRANSMISSION LOST ABILITY TO DOWNSHIFT. THE CONSUMER FURTHER STATED HAD SOFTWARE MALFUNCTION AND BATTERY HAD TO BE REPLACED TWICE. THE CONSUMER STATED HE WAS FORCED TO PAY OFF THE LAST YEAR OF THE VEHICLE AS THE DEALER WOULD NOT EXCUSE HIM FROM THE LAST YEAR OF PAYMENT. UPDATED 02/01/08 *TR

CAR INVOLVED WAS A 2004 JAGUAR XJ8. WHILE TRAVELING FROM ST LOUIS TO TULSA ON HIGHWAY 44, SHORTLY AFTER THE TOLL PLAZA AND ABOUT 40 MILES FROM TULSA, THE RIGHT REAR TIRE SEPARATED FROM THE WHEEL SUDDENLY AND WITHOUT ANY INDICATION OF PRIOR TROUBLE. THIS RESULTED IN LOSS OF CONTROL AND FLIPPING OFF THE CAR WHICH LANDED IN THE MUD ON THE SIDE OF THE HIGHWAY. FORTUNATELY, WE HAD OUR SEAT BELTS ON, AND EXCEPT FOR MINOR BRUISES , WE WERE NOT INJURED. THE CAR WAS TOTALED. THIS WAS A CAR IN NEW CONDITION WITH ONLY 10500 MILES ON IT. OUR INSURANCE CO REIMBURSED US FOR THE LOSS, BIT DID NOT COME UP WITH ANY EXPLANATION OF THE MISHAP. JAGUAR AND CONTINENTAL TIRES WERE INFORMED BUT NO ACTION TAKEN. HERE ARE MORE INFORMATION WHICH MAY BE NEEDED: STATE FARM CLAIM # [XXX] POLICE REPORT ACCIDENT # [XXX]. *AK

THE FIRST INCIDENT WAS AT A PARKING LOT BOOTH. I HAD MY FOOT ON THE BREAK AND THE ENGINE RAISED FOR ABOUT TEN SECONDS LIKE IF SOMEONE WAS PRESSING THE GAS. IT SOUNDED LIKE THE ENGINE WAS GOING TO BLOW UP. I HAD TO PRESS THE BREAK PEDAL HARD TO KEEP IT FROM MOVING AND HITTING THE GATE. THE SECOND INCIDENT WAS APPROXIMATELY 2 WEEKS LATER AT AN INTERSECTION. I WAS STOPPED AT A LIGHT WITH MY FOOT ON THE BREAK WHEN THE ENGINE STARTED RAISING AGAIN LIKE IF SOMEONE WAS PRESSING ON THE GAS. I LOOKED DOWN TO SEE IF THE RUG WAS ON THE WAY. THERE WAS NOTHING PRESSING ON THE GAS PEDAL. THIS TIME IT DID NOT STOP BY ITSELF; I HAD TO SHIFT GEARS BECAUSE IT WAS HARD TO HOLD THE BREAK. I PUT IT ON PARK AND TURNED OFF THE CAR. I WAS ABLE TO START THE CAR BACK ON BUT IT WOULD NOT SHIFT GEARS. IT WAS TOWED TO THE DEALERSHIP. RUSNAK-PASADENA KEPT IT FOR 2 WEEKS. THEY REPLACED THE TRANSMISSION AND DETERMINED THAT THERE WAS NOTHING WRONG WITH THE CAR. THEY SUGGESTED I HAD MY FOOT ON BOTH PEDALS AND WANTED TO GIVE ME INSTRUCTIONS ON HOW TO USE ONE PEDAL AT A TIME. I DROVE THE CAR THREE MORE TIMES (LOCAL DRIVING ONLY). THE LAST TIME WAS YESTERDAY AFTERNOON. I WAS GETTING OUT OF A PARKING LOT, BEHIND TWO CARS, ALL OF A SUDDEN THE ENGINE STARTED TO RAISE AGAIN. I PLACED IT IN PARK AND THE ENGINE STOPPED RAISING. I DROVE THE CAR HOME AND STARTED LOOKING AT ANY OTHER SUCH REPORTS FOR THIS CAR. I FOUND TWO INCIDENTS IN YOUR FILES. ONE WAS REPORTED ON 01/26/05 (REFERENCE #1018965), THE OTHER WAS REPORTED ON 09/20/06 (REFERENCE #10168741). *JB