1992 Jaguar XJ6

TL* THE CONTACT OWNS A 1992 JAGUAR XJ6. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT RETRACT OR TIGHTEN WHILE IN USE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRACKING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.

TL* THE CONTACT OWNS A 1992 JAGUAR XJ6. THE DRIVER AND PASSENGER FRONT AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. CONSEQUENTLY THE SEAT BELT CAN NOT BE EXTRACTED FROM THE RETRACTOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE SEAT BELT RETRACTOR SYSTEM REQUIRED REPLACEMENT. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 130,000. THE CURRENT MILEAGE WAS 135,000. UPDATED 03/04/10 *BF THE CONSUMER WAS INFORMED THE SEAT BELT RETRACTORS WERE NO LONGER AVAILABLE. ALSO, STATED THE FUEL FEED HOSE WAS DEFECTIVE WHICH CAUSED GAS TO LEAK ONTO THE ENGINE BLOCK. UPDATED 05/20/10.*JB

TOOK MY VEHICLE TO THE LOCAL DEALER TO REPAIR THE PASSENGER-SIDE PASSIVE MOTORIZED SEAT BELT ASSEMBLY. DEALER REPAIRED UNDER WARRANTY, BUT REFUSED TO REPLACE THE DEFECTIVE SEAT BELT BUCKLE THAT CONNECTS TO THE ASSEMBLY. REQUESTED $330 FOR REPAIR. SINCE SYSTEM IS NOT FULLY OPERATIVE WITH DEFECTIVE BUCKLE, BELIEVE THIS IS AN ATTEMPT TO CIRCUMVENT THE VEHICLE SAFETY REGULATIONS. IT VIOLATES THE SPIRIT, IF NOT THE LETTER, OF THE SAFETY REGULATIONS. AM CONCERNED THAT INOPERATIVE BUCKLE COULD BE A SERIOUS SAFETY HAZARD IN EVENT OF CRASH, AS IT WOULD MAKE EXIT FROM VEHICLE DIFFICULT. MFG. SHOULD REPLACE FAULTY BUCKLE AS PART OF LIFETIME WARRANTY ON RESTRAINT SYSTEM.

HEAD PREVIOUSLY (8/13/01) REPORTED TO YOU THE REFUSAL OF THE DEALER/MFG. TO REPLACE AN INOPERATIVE SEAT BELT BUCKLE THAT IS PART OF THE PASSIVE MOTORIZED SEAT BELT ASSEMBLY . REQUESTED $330 TO REPAIR/REPLACE. BY COINCIDENCE, THE BUCKLE ON THE DRIVER'S SIDE ASSEMBLY FAILED IN EXACTLY THE SAME WAY ONLY HOURS AFTER INITIAL REPORT FILED. WHILE BOTH BUCKLES CAN BE CONNECTED, THEY CANNOT EASILYT BE REMOVED, AND REPRESENT A DANGEROUS SAFETY HAZARD IN THE EVENT OF A CRASH. EXITING THE VEHICLE WOULD BE MORE DIFFICULT. BELIEVE THAT REPAIR/REPLACEMENT OF BUCKLES COULD BE COVERED AS PART OF LIFETIME WARRANTY OF VEHICLE RESTRAINT SYSTEM. REFUSAL TO COVER AS WARRANTY ITEM IS AGAINST SPIRIT AND INTENT OF VEHICLE SAFETY REGULATIONS.

AS WARRANTY ITEM, DEALER REPAIRED BROKEN PASSENGER SIDE MOTORIZED SEAT BELT ASSEMBLY. HOWEVER, DEALER REFUSED TO REPAIR UNDER WARRANTY THE BROKEN SEAT BELT BUCKLE THAT ATTACHED TO MOTORIZED ASSEMBLY. REQUESTED $330 FOR REPAIR/REPLACEMENT. BELIEVE THIS IS ATTEMPT BY MFG TO CIRCUMVENT SPIRIT OF NOT THE LETTER OF RESTRAINT SYSTEM REGS, AS SEAT BELT SYSTEM IS ONLY AS RELIABLE AS WEAKEST COMPONENT, IN THIS CASE A NON-FUNCTIONING BUCKLE. LIKE THE MOTORIZED BELTS, THE BUCKLE SHOULD BE A LIFETIME WARRANTY ITEM IF THE REGS ARE TO HAVE MEANING. *AK *JB ******DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****770288.