2004 Jaguar X-TYPE

DT: THE CONSUMER STATED THAT TWO FRONT CONTINENTAL TOURING TIRES WENT FLAT AT 18,000 MILES. WHEN THIS HAPPENED, BOTH THE SIDE WALL AND STEEL BELT WERE SHOWING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY STATED THAT THE PROBLEM OCCURRED BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THE CONSUMER HAD TAKEN THE VEHICLE TO THE TIRE DEALERSHIP, AND THEY STATED THAT THE TIRES WERE NOT THE CORRECT TIRES FOR THIS VEHICLE. THE CONSUMER PURCHASED TWO NEW TIRES AND THEY WERE PUT ON THE REAR OF THE VEHICLE. THE TWO REAR TIRES WERE MOVED TO THE FRONT OF THE VEHICLE. THE TIRE DEALERSHIP TOLD THE CONSUMER THAT ANY SMALL BUMP WOULD CAUSE THE VEHICLE TO BE OUT OF ALIGNMENT. THIS COULD CAUSE ANOTHER DEFECT WITH THE FRONT TIRES. *AK (12/05/05) THE CONSUMER WAS ALSO INFORMED THAT THE FRONT TIRES COULD EXPERIENCE THE SAME PROBLEM. THE CONSUMER STATED THAT ANOTHER CONSUMER WHICH WAS AT THE DEALERSHIP HAD EXPERIENCED THE SAME PROBLEM. *SC

WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT PASSENGER'S SIDE AIR BAG DEPLOYED. DRIVER AND PASSENGER SUSTAINED HEAD AND BACK INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK

I LEASED A NEW 2004 JAGUAR X TYPE FROM SHELTON JAGUAR IN NAPLES, FLORIDA IN LATE MARCH. I NOTICED A SHUDDER IN THE STEERING WHEEL AND WENT INTO THE DEALERSHIP TO REPORT IT. I SPOKE TO THE SERVICE MANAGER ON APRIL 15TH AND HE SAID THAT IT WAS NORMAL FOR THIS TYPE OF VEHICLE. LATER THE SAME DAY, AS I WAS TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND IT SOUNDED LIKE SOMETHING DROPPED OFF THE BOTTOM OF MY VEHICLE. I STOPPED AND LOOKED UNDER THE CAR AND SAW A LARGE PIECE OF METAL DRAGGING FROM MY CAR TO THE PAVEMENT. A POLICEMAN CAME ALONG AND MADE ME MOVE MY CAR INTO A NEARBY PARKING LOT. I DID SO WITH GREAT RESERVATIONS BECAUSE THE DRAGGING METAL WAS MAKING SPARKS AS I DROVE. WHEN THE POLICEMAN LOOKED UNDER MY CAR IN THE PARKING LOT, HE SAID THAT THE GAS TANK HAD FALLEN AND WAS RESTING ON THE PIECE OF METAL THAT WAS DRAGGING ON THE GROUND. I CALLED JAGUAR ROADSIDE SERVICE AND THEY SENT A FLATBED TRUCK, WHO REFUSED TO LOAD MY CAR BECAUSE IT WAS TOO DANGEROUS. THE DEALERSHIP WAS CLOSED SO JAGUAR TOLD ME TO LEAVE MY VEHICLE IN THE PARKING LOT AND TAKE A CAB HOME, WHICH I DID. THE NEXT MORNING I CALLED THE DEALERSHIP AND THEY RECOVERED MY CAR. THEY REPAIRED IT BUT I WANTED A NEW CAR AS I WAS WORRIED ABOUT THE SAFETY OF DRIVING THIS ONE. THEY REFUSED TO GIVE ME ONE. IT WAS IN THEIR SHOP FOR A WEEK AND THEY HAD TO REPLACE THE DRIVESHAFT AS WELL AS SECURE THE BRACE FOR THE GAS TANK. *LA