NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
67 reportsMileage unknown · Sep 19, 2008
Steering
I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PAR…
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I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY. *TR
NHTSA ODI #10242894
47,000 miles · Jul 14, 2008
SuspensionTires
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE TEST DRIVING THE VEHICLE AT 45 MPH, THE CONTACT AND THE SALES PERSON HEARD AN UNFAMILIAR NOISE. HE PURCHASED THE VEHICLE ON MARCH 23, 2007. THE DEALER PERFORMED ALIGNMENTS, CHANGED THE TIRES ON THREE OCCASIONS; HOWEVER, THE NOISE CONTINUED. THE FAILURES BEGAN IMMEDIATELY AFTER …
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TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE TEST DRIVING THE VEHICLE AT 45 MPH, THE CONTACT AND THE SALES PERSON HEARD AN UNFAMILIAR NOISE. HE PURCHASED THE VEHICLE ON MARCH 23, 2007. THE DEALER PERFORMED ALIGNMENTS, CHANGED THE TIRES ON THREE OCCASIONS; HOWEVER, THE NOISE CONTINUED. THE FAILURES BEGAN IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE DEALER HAS MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE PER THE WARRANTY. DURING A RECENT DIAGNOSIS, THE CONTACT AND DEALER OBSERVED THAT THE DRIVE SHAFT WAS FALLING OFF. THE DEALER STATED THAT THE BUSHINGS FAILED; HOWEVER, THEY ONLY RECEIVED THREE BUSHINGS AND WERE UNABLE TO STATE WHEN THE OTHERS WOULD BE AVAILABLE. THE VEHICLE IS CURRENTLY PARKED DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 47,000. UPDATED 07/29/08.*LJ THE CONSUMER STATED THE REAR BUSHINGS ARE BAD. THE VEHICLE ALSO PULLED TO TH RIGHT. UPDATED 08/06/08
NHTSA ODI #10234260
25,000 miles · Feb 29, 2008
Service Brakes, HydraulicCrash
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING BETWEEN 4-5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK ANOTHER VEHICLE. THE HOOD, GRILL, RADIATOR, AND AIR CONDITIONING CONDENSER WERE DAMAGED. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 27,000 AND FAILURE MILE…
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TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING BETWEEN 4-5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK ANOTHER VEHICLE. THE HOOD, GRILL, RADIATOR, AND AIR CONDITIONING CONDENSER WERE DAMAGED. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 27,000 AND FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10219698
43,427 miles · Jan 14, 2008
Power Train
DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SO…
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DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SOUND FOR 58 SECONDS AS WE HEARD A PIECE OF METAL GRINDING THROUGH THE TRANSMISSION INCLUDING THE FLY WHEEL. THEN THE TRANSMISSION WAS TOTALED. 3) TRANSMISSION WAS REPLACED AT MY EXPENSE, FOR $ 3245. I SAVED ALL OF THE BROKEN PARTS FOR INSPECTION IN MY PURSUIT OF FAIRNESS. RESEARCHED MANUAL CLUTCH FAILURES WITH OTHERS OWNING THE SAME CAR. FOUND 30 OTHERS WHO CLUTCHES FAILED BEFORE 50,000 MILES OF THEIR JAG X TYPE CAR. THIS IS NOT A FLUKE. THERE IS A SERIOUS DESIGN FAILURE AS A MECHANICAL ENGINEER WHO DESIGNED THE ENGINEERING (NOT THE COSMETIC STUFF) OF CARS. EVEN THOUGHT MANUAL TRANSMISSIONS ARE RARE IN THE AMERICAN CAR INDUSTRY, THAT IS NOT APPROPRIATE TO MAKE DEFECTIVE CARS. *TR
NHTSA ODI #10214851
40,359 miles · Dec 6, 2007
Vehicle Speed Control
I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT B…
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I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSESSMENT NO PROBLEM WITH CAR; NO CODES COULD RELATE TO SUDDEN ACCELERATION, BLAME WAS ON ME, WITH MELLOY STATING IT COULD HAVE BEEN ME STEPPING ON GAS AND BRAKE AT SAME TIME. LAME EXCUSE, I SHOULD HAVE HAD THE CODE MACHINE ON ME; I HAVE DRIVEN FOR OVER THIRTY EIGHT YEARS AND HAVE NEVER HAD A PROBLEM WITH SUDDEN ACCELERATION. MY MOTHER WAS WITH ME WHEN THIS HAPPENED. IT WAS A MIRACLE THAT WE WERE NOT HURT. THIS CAR WAS PURCHASED IN NOVEMBER OF 2006, IT WAS A USED CAR. CAR HAD APPROXIMATELY 25,500 MILES. FROM THE TIME WE PURCHASED VEHICLE, WE HAD PUT APPROXIMATELY 11,000 MILES IN A YEAR WHEN CAR STARTED ACTING UP. THIS SUMMER, CAR, WHEN STOPPED, STARTED TO TAKE OFF ON IT'S OWN. CAR IN FRONT OF ME STOPPED IT. DAUGHTER WAS WITH ME. HUSBAND ALSO HAD AN INCIDENT. AFTER EVERYTHING I'VE READ WITH NHTSA, I AM OF THE BELIEF THAT THIS WILL NOT BE SOLVED, BUT RATHER BLAMED ON HUMAN ERROR. EVENTHOUGH, I BELIEVE THAT THIS WILL BE THE CONCLUSION, I BELIEVE, WITH CLEAR CONSCIENCE THAT I TRIED TO SAVE LIVES. ON ONE LAST NOTE, I HAVE LEARNED THAT WHEN YOU THINK THAT THERE IS A PROBLEM, TRY TO BRING A SOLUTION. I THINK THE MAIN PROBLEM IS WITH THE CRUISE CONTROL WHICH IS ALSO LINKED TO THE THROTTLE POSITION SENSOR. I THINK THE PROBLEM IS WITH THE COMPUTER TELLING VEHICLE TO OPEN AT FULL THROTTLE WHEN THE VEHICLE IS AT FULL STOP. THIS CAN JUST HAPPEN RANDOMLY. *TR
NHTSA ODI #10211089
1,000 miles · Sep 25, 2007
Vehicle Speed Control
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 5 MPH, THE ENGINE REVVED AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY UNTIL THE ENGINE STOPPED REVVING. HE CALLED THE DEALER AND THEY CLAIMED TO HAVE NEVER HEARD OF THE FAILURE AND WERE UNABLE TO PROVIDE…
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TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 5 MPH, THE ENGINE REVVED AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY UNTIL THE ENGINE STOPPED REVVING. HE CALLED THE DEALER AND THEY CLAIMED TO HAVE NEVER HEARD OF THE FAILURE AND WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 5,200. UPDATED 01/09/08. *LJ THE CONSUMER STATED HAS TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 12/12/07 *TR
NHTSA ODI #10204086
Mileage unknown · Sep 20, 2007
Air Bags
THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BRO…
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THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BROUGHT THE CAR TO JAGUAR ON THREE DIFFERENT OCCASIONS, CONTACTED JAGUAR CORPORATE AND WAS TOLD THAT THERE IS NO DEFECT. I EXPLAINED MY CONCERN FOR LEGAL RAMIFICATIONS SHOULD THE AIR BAG NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND WAS AGAIN AND AGAIN TOLD THERE WAS NOTHING THE DEALERSHIP OR CORPORATE WOULD DO. *TR
NHTSA ODI #10203602
46,938 miles · Jul 18, 2007
Power Train
JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICA…
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JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICAL AS SOME PART BROKE OR SHATTERED, NOT DUE TO DRIVER ERROR. JAGUAR SERVICE SAID IT WAS NOT COVERED BY THE WARRANTY, BUT WHEN I WAS CONSIDERING TO BUY THIS CAR THE JAGUAR MANAGEMENT ASSURED ME THAT ALL PAST MECHANICAL PROBLEMS HAD BEEN CORRECTED IN THESE NEW X TYPE CARS. I KEPT THE OLD DAMAGED PARTS AFTER PAYING $ 3246, PLUS $340 CAR RENTAL , AND $ 65 TAXI. IT TOOK A SECOND TRIP BACK TO THE DEALERSHIP TO GET THE CLUTCH TO ENGAGE PROPERLY. THEY SAID MINE WAS THE SECOND CLUTCH THEY HAD EVER SERVICED. NOW I AM VERY CONCERNED FOR MY PERSONAL SAFETY IN DRIVING THIS CAR ANYWHERE, AND PARTICULARLY ON THE FREEWAYS. *AK
NHTSA ODI #10196763
60,000 miles · Feb 4, 2007
Seat Belts
DRIVER SEAT BELT FAILURE WHEN I LEFT THE HOUSE, THE SEAT BELT LOCKED PROPERLY. WHEN I RETURNED TO THE CAR, I WAS UNABLE TO LOCK THE SEAT BELT AROUND ME. THE DASH INDICATED THAT THE SEAT BELT WAS LOCKED. THE BUCKLE JAMMED IN A CLOSED POSITION. I BROUGHT THE CAR TO THE JAGUAR DEALER THE SAME DAY. IT'S A 2004 X -TYPE, PURCHA…
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DRIVER SEAT BELT FAILURE WHEN I LEFT THE HOUSE, THE SEAT BELT LOCKED PROPERLY. WHEN I RETURNED TO THE CAR, I WAS UNABLE TO LOCK THE SEAT BELT AROUND ME. THE DASH INDICATED THAT THE SEAT BELT WAS LOCKED. THE BUCKLE JAMMED IN A CLOSED POSITION. I BROUGHT THE CAR TO THE JAGUAR DEALER THE SAME DAY. IT'S A 2004 X -TYPE, PURCHASED 8/04 AND HAS 60,000 MILES ON IT. THE CAR WAS UNDER WARRANTY FOR 50,000 MILES. I WAS TOLD THE REPAIR WOULD BE ABOUT $200, AND THEY HAD THE PART IN STOCK. SEVERAL HOURS LATER, I WAS CALLED AND THE TOTAL REPAIR WAS OVER $540.00! I'VE DRIVEN CARS WELL OVER 100,000 MILES. I'VE NEVER HAD A SEAT BELT FAILURE. *NM
NHTSA ODI #10181528
47,000 miles · Nov 10, 2006
Electrical SystemEngine And Engine CoolingPower Train
TRANSMISSION / ENGINE CAR DEFAULTS TO "LIMP HOME MODE" *JB
NHTSA ODI #10173161